We found 233 results that contain "communication"

Topic Area: Pandemic Pivot
Presented by: Ryan Thompson, Andrew Dennis, Valeta Wensloff
Abstract:
When MSU’s campus activity closed due to COVID-19, units and departments across campus sought solutions to transition to remote learning and maintain student engagement. The game development program in the Department of Media and Information turned to a familiar source; a video game communication platform called Discord. While we were already using Discord for casual links and outside of class communication, the quarantine put our server into overdrive. Now, our community Discord is a thriving community spanning 30 classes, 10 faculty, and over 800 members. It is helping game developers of all stripes learn, share, and communicate in a screen dominated era, and keeping faculty, students, and alumni connected and collaborating.
Join three Media & Information faculty as they discuss their experience building, fostering, growing, and maintaining this online community consisting of hundreds of game and interaction design students on Discord. By involving alumni and forthright peers, they found a natural balance between professionalism and creative expression.

No-Tech Ideas:

Provide personalized, timely feedback that takes learners' contexts into account.
When communicating with your learners, prioritize and focus on their wellbeing and emotions. If this is a new way of thinking for you, that's okay, we still encourage you to try it. Your learners will be appreciative!

Low-Tech Variations:

Provide opportunities for learners to engage in non-threatening, low-stakes discussions as they learn to communicate in online spaces. Use prompts and protocols to scaffold and provide equitable participation.
Send a weekly recap video just recorded from your phone.  Maybe even walking around outside. Do not edit it! They will appreciate it raw.
Provide a means for students to provide feedback to you (e.g., email, polls, Google Forms, or Microsoft Forms), and be willing to adjust your approaches if they aren't meeting learners' needs. Consider a mid-term survey or focus group and share out what you learn and how you will respond.

High-Tech Variations:

Give learners the opportunity to see and hear each other through videos (for example, set up a video discussion forum or daily check-in with Flipgrid).
Set up shared, editable Google Slides or PowerPoint through Office Online and allow learners to add an animated GIF to describe how they're feeling.
Using tools like ezgif, you can add some personal flare to email and content or have your students create their own GIFs to personalize communication.

SOIREE Team:
Design Lead: Sarah Wellman
Content Leads: Kate Sonka, Stephen Thomas, and Jeremy Van Hof
Content Authors: Jason Archer, Kevin Henley, David Howe, Summer Issawi, Leslie Johnson, Rashad Muhammad, Nick Noel, Candace Robertson, Scott Schopieray, Jessica Sender, Daniel Trego, Valeta Wensloff, and Sue Halick

Leadership Fellows

2016-2018: Megan Jackson
2017-2019: Dominik Neuman
2019-2020: Matthew Klein
2021-2022: Radhika Sen

Megan Jackson (2016-2018)Megan’s work as the first Communication Arts & Sciences Leadership Development Fellow established strong connections with Dean Prabu David as she supported his goal of improving the graduate student experience. Together, they began a 1-credit course to increase awareness of college offerings and university resources, socialize students in the college, and begin to build community. Further, Megan worked with the college’s only GSO, The Association of Graduate Students in Communication (AGSCOM), to facilitate its official recognition as an RSO and supported Karen Cleveland’s new GSO in the Department of Media & Information. A September 2017 meeting between Megan, Dean David, and Matt Helm, the Director of Graduate Student Life & Wellness at the time, led to a social event held at the college that saw graduate students sharing lunch and discussing plans for future social events held off-campus. 
Megan concluded her 2017 report with a reflection on change and the individual; “The success of graduate student collaboration, community, and leadership development is immensely dependent upon an individual, like the fellow, leading the effort within the college. [The] impact of the first year fellow in the college is highly visible as the Dean stated one of his top 5 goals for this academic year to be improving the graduate student experience. Change does not happen, change is led. With the fellow in place, this organic change is within reach and the immensely positive outcomes will be seen for years to come.”Dominik Neuman (2017-2019)During the first year of his Fellowship, Dominik Neumann built on Megan’s work creating social events for grad students in the College of Communication Arts & Sciences by hosting an event series called “Communication on Tap” at local bars in East Lansing where graduate students could share their research while tying in personal stories or humorous anecdotes in a laid-back and relaxed setting. This work-free space for socialization was organized following a survey to the college’s PhD students that determined the events could foster a sense of togetherness and community while working to overcome the feeling of disconnection graduate students perceive between their professional and personal lives.
Dominik began the second year of his Fellowship developing a peer-mentoring system and handbook for the college. His initial survey to PhD students demonstrated the need for individual mentorship, as compared to committee- or group-based support. Domink decided to create a “buddy system” for incoming students in the College of Communication Arts and Sciences. Buddies served to create respectful relationships and an open dialogue that could help incoming graduate students navigate East Lansing, campus resources, classroom dialogues, and other issues that may be relevant for the student.
Matthew Klein (2019-2020)As the third Fellow for the College of Communication Arts & Sciences, Matthew Klein worked closely with a faculty member within the College on a college-wide project looking at the impact of inclusive language on syllabi. Matthew was invested in contributing to College-level efforts related to inclusion, and in collaboration with his key stakeholders, he decided that a mixed-methods study would best serve them in pushing future initiatives forward. Matthew and his stakeholders intend to launch this study after the completion of his Fellowship year.
Radhika Sen (2021-2022)Radhika created Imagine MSU, an initiative that provided graduate students funding to enhance the graduate student community. Grounded in an awareness that a thriving university community is one in which a great variety of lived experiences and perspectives find voice, Radhika’s project aimed to build a stronger culture of belonging among students (which research indicates is a major indicator of student success and retention) at MSU by encouraging creative problem solving and student leadership and supporting the pursuit of innovative community‐building ideas prototyped and implemented in collaboration with students. Radhika applied for and received a Creating Inclusive Excellence Grant from MSU for $5,000. She also partnered with the Graduate School to access additional funds. She recruited a steering committee of faculty who reviewed 25 applications from graduate students and selected 3 projects to fund. The first project aimed to increase a sense of community amongst graduate students in the English department as well as learning how DEI issues intersect with research and writing. They proposed to hold several writing retreats and to bring in a speaker whose work focuses on indigenous studies. The second project proposed developing an LGBTQ+ History course for the MSU History department and developing LGBTQ+ culturally-responsive training for faculty and TAs to incorporate LGBTQ+ history into their current courses and support students in the College of Social Sciences. The third project proposed the creation of a multi-authored Spartan Zine series reflecting on the experiences of MSU graduate students during the pandemic in the hopes of both fostering belonging while honoring difference.
 

Photo by NeONBRAND on Unsplash
 
Your first day of class is almost here! Are you excited? Anxious? Whether it’s your very first time teaching ever, you’re teaching a new course, or you’re just starting a new semester, beginning a class for the first time can be nerve wracking. To get us all ready for that first day, we asked educators to share practical tips about how they handle a new semester. Here is a compilation from their years of teaching experience.
1) Be prepared!
In teaching, confidence is key. While it can be nerve wrecking, displaying confidence will show students you are up to the task and ready for the new semester. Check out the room in advance and familiarize yourself with its resources. Test out any technology you want to use beforehand. There’s nothing worse than finding out something doesn’t work on that first day. Knowing those details are set can help free you up to relax, focus on your teaching, and exude the confidence that students respond to.
2) Practice, practice, practice
Practice makes perfect. If you are nervous about teaching a new class for the first time, make sure you practice your lesson in front of a mirror, with a partner, or with a peer a few times. It will help build your confidence in the material and sequence of your lesson, anticipate any areas of potential challenges that might come up, and adjust in ways that will set you and students up for success.
3) Dress for success
Although different schools and institutions will have varying dress codes, and individuals have different stylistic choices, make sure that you know your instructor of record and/or supervisor’s expectations before school starts.
4) Rehearse your power pose
Body language can be important in teaching. Some research has even shown that power-posing reduces anxiety and boosts confidence. One suggestion is to stand tall with your chest out and your hands on your hips.
5) Show your enthusiasm
Students pick up on your excitement (or lack thereof) about teaching their class. If you’re thrilled about the material, there’s a better chance they will be too. Communicate your enthusiasm by sharing personal stories, anecdotes or artifacts about the topic at hand.
6) Always bring water
It’s easy to forget about some of our practical needs when we teach. Having a bottle of water can sometimes be a lifesaver, especially after teaching for a long time or when feeling nervous.
7) Connect with students
Make sure to engage with your students, learn their names, let them introduce themselves to you and to one another, and create opportunities for them to share about what matters to them outside the classroom and connected to the disciplinary questions your class will support them in addressing. These steps will help you connect with students and build community.
8) Expect the Unexpected
Sometimes, even though we’re ready and have planned our lesson plan by the minute, things can go wrong. A projector doesn’t turn on, you have more students than syllabi, students are late, etc… Be ready for anything and everything. Stay positive and confident. That’s the beauty of teaching!
9) Don’t feel discouraged
After your first day of class, you may feel discouraged if things didn’t go as planned, or if you felt like you didn’t get the reaction you expected from your students. Just remember that they are also starting the semester and may have a lot to manage at the same time. Think about both the positive aspects of the day and reflect about the things you could improve.
10) And remember, students enjoy a little change!
If and when you feel it is appropriate to change things up in your class, engage with elements of popular culture, and mix up the materials you use to support learning, try anecdotes, gifs (animated images) or memes (images with words) to also communicate ideas. A little (suitable) popular connection, new content, and humor can help students engage differently. 
*note: distancing and other precautions required during the COVID19 pandemic may influence how some of these tips look in your face-to-face/hybrid classes, but remember even if you're teaching 100% online- these tips still ring true!

You might think linguistic diversity equates to different languages people speak. However, I urge you move toward a more nuanced understanding, one where our linguistic background involves both our variable linguistic repertoire (the resources of a language we use or have access to) and our sociolinguistic competence (our ability to interpret social uses of language and use language in socially meaningful ways). A linguistically inclusive classroom, then, would include nuanced understandings of linguistic diversity. To help you intentionally move toward linguistic inclusion, I provide seven tips below.

Learn a little about language. Language is a resource we utilize for a variety of purposes (e.g. prestige, power, recognition, etc.). For instance, you might use language perceived as “more proper” to be identified as educated or professional, or use more colloquial language to fit in with peers. Thus, before you engage with language in the classroom, make sure you can differentiate the facts from the myths (to start, see Richard Nordquist’s post about Language Myths).


Get to know your linguistic background. Have you thought about how you use language? If not, you might be surprised by how your own language varies (from how much -ing vs. -in you use to your speech in formal or informal situations). Taking some time to get to know yourself as a language producer and perceiver will help you come to terms with your linguistic identity.


Get to know students’ linguistic backgrounds. No matter where you teach, you will surely come across language variation. Recognizing this will help you understand students and how they use language. Students come from different linguistic backgrounds and bring different language experiences (with different associated norms). I get to know students by having them talk about where they are from on the first day of class, but mostly this work requires listening for clues enabling you to differentiate between, for instance, dialectal features (e.g. “ain’t”) and mispronunciations.


Become aware of linguistic assumptions. Though it is not always easy to talk about, we all have linguistic biases. These might surface as pet peeves (see Weird Al’s parody “Word Crimes” for some examples), stereotypes (e.g. that “southern”-sounding speakers are “lazy”), or assumptions (e.g. thinking there is an objectively “right” or “correct” way of talking). Acknowledging and addressing these biases will help you see language more objectively and address language in the classroom more dynamically.


Know how linguistic assumptions affect the learning environment. Regardless of whether you teach a course that discusses language or not, you are in a position to set rules and expectations about language. As such, it is important to consider what you tell students about language. Language assumptions can lead to linguistic profiling. They can make students linguistically insecure, or feel they are somehow linguistically inferior. Make sure you’re creating classrooms flexibly, accommodating multiple and diverse language uses.


Be willing to accommodate. As a result of individual linguistic backgrounds, students’ language behaviors might not map to your expectations. Some students might not have experience writing essays, but might be profound bloggers, tweeters, or novelists. Some might speak different languages or come from backgrounds where there are different cultural norms surrounding language use (e.g. the use of silence, turn-taking, interruptions, etc.). Before jumping to conclusions, ask yourself if a student comes from a culture where language use is governed by different rules. Be flexible, willing to accommodate, and work together toward where you all hope to go. Start by defining culture- or dialect-specific terms in course content and assessments; vary assessment types to accommodate different communication preferences; and grade based on content, not grammar (unless grammar is the focus of your class). Grammar-based grading privileges native-English speakers and students from certain educational backgrounds.


Recognize linguistic diversity as a resource. Some assume classrooms should run under cultural norms expected by a given region, country, or community. However, as sociolinguist Carmen Fought (2006) points out, “…interactional patterns from different ethnic groups might enhance learning and ultimately provide all participants with a wide range of skills.” Seek to understand ways the inclusion of several different interactional norms and behaviors might benefit learning environments. Some communities, for instance, encourage a “collective orientation […] group harmony, and the avoidance of conflict” in classrooms. Though inclusion of this orientation can be viewed as problematic, it could also be used to teach concern for others, humility, and an ability to work cooperatively (pp. 193-4).

If we aim to make students feel seen and heard, we must question what we really listen to when students communicate. We have an opportunity to co-construct an inclusive curriculum, classroom, and community built out of diverse linguistic resources.
 

Check out the November training courses available at no cost to all MSU students, faculty, and staff. Visit SpartansLearn for more information and to register.FEATURED TRAINING OF THE MONTHZoom – Getting Started
Tuesday, November 12, 10:00 a.m.
Engage new audiences, elevate customer experiences, and get more done together with an all-in-one communication platform! Our trainers will help you explore how Zoom seamlessly brings together remote teams for work that goes wherever you do. This course will cover the basics of Zoom Meetings to include settings prior to a meeting, starting a meeting, and managing meetings. 
 
What participants are saying...
“I liked how IT Training took us step by step through everything they were talking about. I never got lost while they were asking questions.”NOVEMBER SCHEDULE
To register for the following virtual instructor-led training courses go to SpartansLearn.
 
OneDrive – Getting Started
Tuesday, November 5, 1:30 p.m.
Access, share, and collaborate on all your files from anywhere! This course will introduce the essential functions of OneDrive, the go-to app for storing data and synchronizing it across other Microsoft applications. Learn how to ensure that work is saved, backed up, and available wherever and whenever access is needed.
 
SharePoint for End Users
Wednesday, November 6, 1:00 p.m.
Join our live training to unlock the power of SharePoint! Discover its amazing features, effortlessly navigate the platform, create dynamic lists, and master the functionality of document libraries. Get ready for an engaging and hands-on learning experience.
 
Spartan 365 – Overview
Friday, November 8, 1:00 p.m.
Have you ever wanted to work collaboratively in a document or simultaneously on any device? Spartan 365 makes this type of teamwork easy! Spartan 365 offers robust features and a secure environment. This one-hour course will give an overview of the main Microsoft 365 apps including Forms, OneDrive, OneNote, Outlook, SharePoint, and Teams.
 
Microsoft OneNote – Getting Started
Thursday, November 14, 9:00 a.m.
Get rid of your traditional pen and paper and uncover features of the most versatile note-taking tool, OneNote. Learn the basics of OneNote, a digital note-taking app that provides a single place for keeping all notes, research, plans, and information.
 
Outlook – Calendar Basics
Monday, November 18, 1:00 p.m.
Outlook is not just for emails! In this exciting course, learn how to streamline your workflow and schedule using the Outlook calendar. Set up an Out of Office email, share your calendar with colleagues, and schedule meetings with multiple people without breaking a sweat using the Scheduling Assistant and Polls tools. Outlook - Calendar Basics is anything but basic!
 
Microsoft Teams – Getting Started
Thursday, November 21, 9:00 a.m.
Teams is one of the best tools at MSU for effective communication and collaboration. Join us as we dive into the basics and share how to chat and host meetings with individuals, groups, and entire teams.
 
OneDrive – Working with OneDrive
Friday, November 22, 9:30 a.m.
Expanding on the basics of OneDrive, learn more about this great storage tool. Discover navigation strategies, explore the desktop app settings and options, manage accessibility of files and folders, and more.
 
Can’t attend a live course? Watch on-demand anytime at SpartansLearn.
Monthly office hours are available for those with questions about content shared in the courses. Find the schedule at SpartansLearn.
All participants are invited to share anonymous feedback about their course through our End of Course Survey. Your feedback is incredibly valuable to help shape and inform our future offerings. Congratulations, Megan Stevenson in Social Sciences, our quarter 3 drawing winner for completing an End of Course Survey!
For any other questions about technology training, please contact train@msu.edu. 
 
 

For teachers who have lost a student as a casualty of an unexpected and tragic event. This must be a very difficult time for you and all who knew and loved the student. You may be exeriencing a range of emotions and grief, including shock, disbelief, and even anger. These feelings are all natural responses to such a tragic event. It is important to care for yourself during this time, and seek support from others who can offer comfort and understanding. The university and the broader community offers counseling services and support groups for faculty and staff as well as students, please consider using these services to support your own needs. Some of your colleagues may have experienced this in the past and will be especially understanding, and capable of offering guidance.Addressing the loss of your student in the first class meeting with their classmates is an important and delicate manner. You will need to consider the size of the class and the context of your relationship with the students to adapt the following advice to suit your situation. It is important to, in some way, acknowledge the loss and express your self while remaining sensitive to the feelings of the students. Some of your students may already be aware and may have discussed the situation with their classmates, while others may be coming to class unaware. Here are some suggestions on how to address the loss in the first class meeting:Acknowledge the lossBegin by acknowledging the loss of the student and express your condolences to their classmates. You might say something like: "Before we begin today's class, I want to acknowledge the loss of your fellow classmate [name]." What follows might be different depending on the situation. "Our thoughts and condolences go out to their family and friends during this difficult time." or "They need to take an extended recess to recover medically, and I will let you know later if they plan to rejoin us, for the time being we will continue the class without them."Explain supportEncourage the student to reach out to and utilize the support and counseling services available from the university. Make sure you have information about these services with you for class. You can say something like "I want to remind you that there are resources available to you. Please don't hesitate to reach out to get connected to service that can help you process your thoughts and feelings." Explain your availability, boundaries, and what you are comfortable talking about if you invite them to connect with you individually.Be conscientiousStudents are likely to experience a wide range of emotions over a significant period of time. It is important to be sensitive to their needs on the first day, and over time, and to encourage them to support eachother. To express your sensitivity, and encourage their empathy you might say: "I know that this may be a difficult time for many of you, and I want to remind you that it is okay to take time to process your feelings. We are all here to support each other."Allow for discussionIf appropriate, you may want to allow time for students to share their thoughts and feelings about the loss. You might prompt them with, "If anyone would like to share their thoughts or feelings about [name], please feel free to do so. We are all here to support each other, and to remember our classmate."Communicate Expectations and ChangesAfter a traumatic loss, many students will find focusing and organizing to be more difficult. Before class, prepare a revision to your syllabus if needed. Plan on communicating and changes to schedule, content covered, activities, and especially assignment or testing due dates explicitly and in multiple formats. Repetition will help students reorient to new expectations and reorient themselves.SummaryRemember, there are many possible ways to address the loss of a student. It is important to consider the context of your specific course and the relationships between the students when planning for your first meeting. Try to be flexible and responsive to the needs and reactions of the students. By acknowledging the loss and offering support, you may help your students to process their thoughts and feelings. You can model for students the meta-cognitive task of surfacing the uncomfortable, acknowledging it, and consciously refocusing on important values and goals, without supressing or denying the discomfort of loss. Most importantly you will be showing students the strength that comes from supporting eachother in a learning community.
Resources for you, the teacherThis article on “How to Handle the Death of a Student” is written from the perspective of a secondary teacher who has had to handle similar situations. Much is transferrable to college students. Additionally, PERSPECTIVE: Teaching Through Trauma (by Dave Stieber for TRiiBE, a digital media platform for Black Chicago [perspective]) is an article is from the point of view of a public school teacher reflecting on what educators do when a student dies. There are links within to further resources that will help instructors consider what to say, and what not to say.
This guide from grievingstudents.org offers a framework for discussions between educators, 1:1 or in small groups, that may help you process the loss and begin moving forward. Educators who are experiencing the immediate impact of a missing student, may find support from peers in a similar situation to be the most compelling to aid them in grief and prepare them to help other students process the loss.
 

This post provides an overview of problematic language as part of the Inclusive Pedagogy playlist.
Our language use is influenced by social and cultural factors. Those factors sometimes can make us unaware of the impact of our words. One way to prevent unintentional harm is to be more aware of inclusive language practices. However, inclusive language can be more than just avoiding offense or being “politically correct”; instead, it is a “communication style that is genuinely curious about how to talk to and about our fellow humans respectfully” (Acrolinx). Inclusive language use works to “honor the diverse identities of every person in the room and invites them to be part of the conversation” (Relias). 
When we prioritize an inclusive language environment, everyone feels more welcome and learning is more able to take place. Within this, we do not want to shame people when they make a mistake, as that would also not be welcoming. Rather, we try to gently reframe their language use, such as through the P.A.L.S. method.
Many inclusive language guides exist to learn more about certain problematic terms and legacies: 

MSU Brand Studio
MSU’s Gender and Sexuality Campus Center
MSU’s College of Natural Science Guide
University of Washington’s Information Technology
Pratt Institute Libraries’ article 
Writer’s Inclusive language in the workplace guide

Language is a living entity that changes for building common and shared understandings. Boston University curates a Living Language Guide. As a note of caveat, sometimes people claim that certain phrases and words were more socially acceptable in the past, but it is important to note that, generally, language use that is problematic usually has a longer legacy of harm that was problematic—even in the past. It is up to us now to make ourselves and others more aware of the impact of that language. Similarly, sometimes people find it difficult to “keep up” with understanding language, and that can feel really difficult. To counteract that, educators can build in time to practice more inclusive phrases with trusted people. In addition, it’s important to remember that the more one can learn and better understand harmful legacies of terms, then the more belonging learners will feel.
Some reflection questions for educators to reflect on their language and intentionality, include: 

How do I define and practice inclusive language in my classroom? How do I foster a classroom culture where inclusive language is encouraged among students?
What steps do I take to ensure my language includes all students, considering gender, race, ability, and additional identities? How intentional am I in using gender-neutral terms, pronouns, and respectful language? How do I incorporate diverse identities into my communication?
How do I ensure my language is respectful and accurate when discussing sensitive or identity-related topics?
How do I educate myself on terms related to various identities and groups? How can I stay informed and continuously adapt my language to reflect evolving societal and student needs?
How do I respond when non-inclusive language is pointed out, and how open am I to making changes?
What processes do I use to reflect on and improve intentional and inclusive language? How do I check for unintentional bias in my language and course materials?

Continue to read more about inclusive pedagogy in the next article on Inclusive Syllabi or return to the Inclusive Pedagogy playlist.