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Students often look to their advisors and instructors for assistance when dealing with a crisis, and it is important to know what resources are available to assist students. The information outlined below aim to empower you with the readiness and knowledge essential for adeptly addressing these concerns when they occur.
Emergency Resources
Below is a list of emergency resources that students can be directed to, including mental health, suicide prevention, and safe spaces. 
Mandatory Reporting 
All University employees, including graduate students and undergraduate student employees, as well as many University volunteers have reporting obligations.
Reporting is important to ensuring that the University is able to appropriately respond when there are RVSM incidents occurring on campus, within a university sponsored program or activity or otherwise adversely impacting our campus community. Persons who have been impacted by RVSM incidents still have the agency to decide whether and how to move forward and will receive information about access to resources and support. Review the infographic below creating by the Office for Civil Right and Title IX Educationa and Compliance and read the Mandatory Reporting FAQs page to be further informed on this policy. Incident Reports
To submit a report, use the Public Incident Report Form.
Care and Intervention Team
The Care and Intervention Team (formerly the Behavioral Threat Assessment Team) consists of university personnel with expertise in student affairs, mental and physical health, student conduct, human resources, and law enforcement/campus safety. Goals of CAIT include:

Provide a safe and supportive physical and emotional environment for members of the university community.
Identify, assess, and intervene with individuals who are struggling or who demonstrate concerning or threatening behavior. 
Provide support and resources to community members who are concerned for another individual.

When to contact the Care and Intervention Team
The CAIT becomes involved when any member of the MSU community submits a referral to the CAIT case manager. Referrals can be made by:
Email: MSU.Care@msu.edu(this link opens in a new window/tab)Web: Make a Referral form(this link opens in a new window/tab)
If an MSU student or employee exhibits any of the signs below, make a referral to the Care and Intervention Team:

Academic Indicators: If a student is regularly missing class, quality of work has diminished, grades have gone down, student’s engagement in class diminishes significantly, student has shared (in writing or class discussion) concerning self-disclosures; student is regularly falling asleep in class.
Emotional Indicators: Homesickness, difficulty adjusting to campus life or academics, extreme display of emotions (sadness, nervousness, fearfulness, anger); expressed hopelessness; shared suicidal ideation or harm to others.
Phyiscal Indicators: Individual was recently hospitalized, is experiencing chronic health concerns (physical or mental), significant change in appearance or personal hygiene; noticeable signs of physical self-harm.
Behavioral & Other Indicators: Threats or acts of violence to others; any behavior that is unusual or unexpected given the circumstances. Concerns regarding finances; shared lack of connection or community on-campus; expressed difficulty meeting basic needs (housing or food insecurity).

Awareness Training
Awareness training is recommended for all students, faculty, and staff and can be accessed on the MSU's Ability Training platform. Log in with your NetID and password and then click the Launch button to begin the course. The training is managed by the MSU Department of Police and Public Safety and includes a presentation explaining how to respond during an active violence situation. Throughout the training, knowledge checkpoint questions will appear on screen to evaluate participants’ understanding of the content.
In addition to the online training, the department still offers in-person training for students, faculty and staff. To request in-person training, please visit the MSU DPPS website.
Emergency Notifications
MSU encourages all faculty, staff, and students to sign-up to receive timely warning and emergency notification messages. To receive these alerts, you must be enrolled in the current semester or employed at the University. The contact information you provided during enrollment or during new employee orientation is automatically submitted into the alert system. Visit https://alert.msu.edu/(this link opens in a new window/tab) for more details. 

The NavBar in D2L is the panel at the top of your course homepage that provides links to important tools and pages. When you open a new course, the NavBar includes a default set of links and drop-down menus to various D2L features. It usually looks something like the image below.

Why customize your NavBar?

You may not use all the tools included in the default NavBar; removing unused items can simplify navigation for students.
A streamlined, relevant NavBar helps students find what they need more efficiently.
You can personalize it to fit your teaching style, whether that’s clean and text-based or visual with icons.

How to customize your NavBar

On your course homepage, locate the NavBar at the top.
Click the three-dot menu icon on the right side of the NavBar.
From the dropdown, select “Customize this NavBar.”

Note: When you customize the NavBar, you're creating a new version of the MSU NavBar for your course.

Edit NavBar Links

Under the “Name” textbox, you’ll see a “Links” section listing all current NavBar buttons.
Hover over any link to delete it or drag to reorder.
Click “Add Links” to include new tools, even ones that normally appear in dropdowns, like “Class Progress,” without adding the entire “Assessments” menu.


Enable icon-based navigation (optional):
Prefer a more visual layout?Check the box labeled “Enable Icon-Based NavBar”, located just below the “Add Links” button. This will display icons instead of (or alongside) text for each link.
Preview and Save

Click “Save and Close” to preview your updated NavBar.
You can continue editing it at any time until it feels just right.
If at any time you want to see what the NavBar looks like, click "save and close." You can edit it as much as needed.

Tips:

Students don’t see all the same tools that you do (e.g., “Course Admin” and “Intelligent Agents”). Use the View as Student feature to check how the NavBar appears from their perspective.
Avoid changing the NavBar after students have access, as it may confuse them.

Example
Here’s what my instructor NavBar looks like:It includes only the tools I use, arranged in the order students need them. I’ve removed dropdown menus since I don’t use all the tools they contain. Students see a clean, focused navigation bar that matches how the course is structured.

This week, we are featuring Dr. Eleanor (Ellie) Louson, one of the Center for Teaching and Learning Innovation's educational developers! Ellie earned her bachelor’s degrees from Bishop’s University, her master’s degree in the History and Philosophy of Science from the University of Toronto, and her Ph.D. in Science & Technology Studies at York University. She has a joint-appointment as an educator in Lyman Briggs College, MSU, where she teaches courses in the History, Philosophy, and Sociology of Science. Her research interests include wildlife films’ representation of animal behavior and interdisciplinary, experiential teaching and learning. Her teaching, research, and learning design backgrounds have taught her the value of interdisciplinarity, storytelling, and engagement for higher education. Ellie is originally from the Montreal area and plays in a rock band. Ellie has also been a recipient of the #iteachmsu Educator Award!
Read more about Dr. Louson’s perspectives below. #iteachmsu's questions are bolded below, followed by her responses! 


In one word, what does being an educator mean to you?  
My one word is “care” but it’s more care-as-doing than the emotional dimension of caring. As a teacher, I want to support my students being able to thrive in our class and in their broader lives. I do many things before and during class to support them, including a pre-course survey to learn about their tech and accessibility needs, as well as anything relevant to their situation during the pandemic. I design my classes with lots of flexibility and many assignments are open format. I use an Annotated Syllabus activity so that students can ask questions and make suggestions before I finalize it.
What does this word/quality looks like in your practice? Have your ideas on this changed over time? If so how?
I check in with students in lots of ways. At certain points in the semester, I check in to make sure they understand their progress towards the learning goals and flag any missing assignments. I also start each class with a check-in to give them a mindful moment to reflect on how they’re doing in 3 words, and I turn those check-ins into a word cloud to visualize patterns and to help me be responsive to the class’ energy levels. [Here’s an example word cloud. I use www.wordclouds.com to generate them]
 

I don’t have late penalties, but weekly assignments are spread throughout the syllabus as a marker of the expected pace of work. Students have full lives beyond the course and sometimes it’s reasonable for them to focus on other things. But I also care about their learning. I build in tutorials and extra office hours leading up to major assignments to make sure they can get the help they need. Those assignments also have a draft stage where I give feedback on their in-progress work. And they can revise assignments to improve their grades. I hope this contributes to a climate where it’s ok to try things and fail.
Tell us more about your educational “setting.” This can include, but not limited to departmental affiliations, community connections, co-instructors, and students. (AKA, where do you work?)
I work as an educational developer in the Center for Teaching and Learning Innovation, MSU’s new teaching center, which launched this fall. My colleagues and I work to support and connect MSU’s educators. Before that, I was part of the Hub for Innovation in Learning and Technology. I’m also one of the teaching faculty in Lyman Briggs College, where I teach courses in the History, Philosophy, and Sociology of Science to mainly STEM undergrads. I’m also fortunate to be a director of the CTLI Grad Fellowship, alongside my colleague Makena Neal.
What is a challenge you experience in your educator role? Any particular “solutions” or “best practices” you’ve found that help you support student success at the university despite/in the face of this? 
One challenge for me is that I’m too eager to say “yes” to opportunities that improve academic communities. I like to help, and I know the value of academic service work, so I’m glad to be able to contribute my design or communications skills to a project. But if I take on too many commitments, I am less able to be useful to those efforts. Another downside is that I get overwhelmed! By having stronger boundaries around my downtime and waiting 24 hours before taking on any new commitments, I can better protect my time and energy and make more of a positive difference for the things I deliberately take on..
What are practices you utilize that help you feel successful as an educator?
I learned a lot during the pivot to online teaching about building effective and engaging online courses, and many of those things translate to hybrid and in-person courses as well. I try to give students clarity about expectations, assignments, and the cadence of the class. I think I feel most successful when I share practices that work for me and then fellow educators tell me that they tried them in their own courses and that it helped. I write (and co-author) pedagogy articles for my HPS disciplinary newsletter that I hope help people in my discipline improve their teaching or meet the challenge of online learning. My favorite so far is called “You Can Teach Online! Designing effective and engaging online courses.”
What topics or ideas about teaching and learning would you like to see discussed on the iteach.msu.edu platform? Why do you think this conversation is needed at MSU?
I love iteach.msu as a space for educators to connect and share our ideas and teaching practices. I like learning about new tools and teaching tips on the platform. And I’ve had great experiences sharing resources on iteach.msu. I’ve had MSU educators connect with me after they discovered our playlist for the Spartan Studios Playkit, which is a set of resources for interdisciplinary, experiential teaching based on a pilot project of courses. It’s also really useful that #iteachmsu articles can have audiences beyond MSU. For example, when I present the Spartan Studios project at external conferences, I can share links with the audience and the content is accessible.
I’m interested in learning more about ungrading, both because I think ungrading practices give students more ownership into their own learning and metacognitive reflection, and (probably more selfishly) because I want less grading to do.
What are you looking forward to (or excited to be a part of) this semester?
I’m teaching a Science and the Environment course for Lyman Briggs, and one of the major assignments has students researching conservation initiatives. They also vote (as well as decide on a voting process) to make a real donation to one of the initiatives. It can be a conservation charity, awareness campaign, research institute; any organization that is focused on conservation research or practice. In the past this activity really engaged the students because they end up advocating for the groups, they think are the most impactful or need our donation the most. Since it’s “real” in a way that many academic assignments aren’t, they seem to care about how we make the decision. They also learn about the economics of conservation, and last year a few students got really interested in ranked-choice voting processes. I’m looking forward to improving the assignment based on feedback from last year and learning more about how to teach students to build effective presentations, because communicating in a variety of formats is a key learning objective for the course.
 
Don't forget to celebrate individuals you see making a difference in teaching, learning, or student success at MSU with #iteachmsu's Thank an Educator initiative. Submitted educators recieve a message of gratitude from #iteachmsu and are recognized annually with the Provost's #iteachmsu Educator Award. Submissions are also used to select educators to appear in our Educator Stories features! 

The move to online learning in response to COVID-19 brought both challenges and opportunities. An off-campus, flipped section of ANTR 350 has been offered in Grand Rapids during the summer since 2017. When Michigan State University moved to online learning for summer 2020, the class was adapted to a Zoom-based, synchronous model. Students were required to complete online learning modules as preparation for each class. During class, students worked in small groups to complete application activities in Zoom breakout rooms.
Groups were assigned and reconfigured for each unit. The instructor provided recommendations for working effectively in a group and students received feedback after the first and third units regarding their teamwork skills and class performance. Unit exams were two-stage examinations, consisting of an individual exam followed immediately by a group exam. These examinations were timed and proctored over Zoom by faculty and staff.
Students and faculty faced many technological, health, and personal challenges during the semester. However, students demonstrated tremendous resilience and flexibility. Overall, the course was a very positive experience; student performance and SIRS ratings were higher than during previous iterations of the course. The instructor observed improved group work skills, which was mirrored by student feedback. Overall, we were able to retain the flipped approach and emphasis on group work by using Zoom breakout rooms to simulate a collaborative learning environment comparable to that of the in-person experience.

To access a PDF of the "Creating a Collaborative Learning Environment in a Synchronous, Flipped Course" poster, click here.
Description of the Poster
Creating a Collaborative Learning Environment in a Synchronous, Flipped Course 
Ryan Maureen Tubbs, Department of Radiology, Division of Human Anatomy, College of Human Medicine
Alexis Amos, Michigan State University, Psychology Major, Senior 
ANTR 350 Goes Virtual 
ANTR 350, Human Gross Anatomy for Pre-Health Professionalsis an undergraduate course traditionally offered as large, in-person lecture sections on main campus and as a flipped, in-person section in Grand Rapids during summer semesters. 
When Michigan State University moved to online learning for summer 2020, the class was adapted to a Zoom-based, synchronous model. Students were required to complete online learning modules as preparation for each class. During class, students worked in small groups to complete application activities in Zoom breakout rooms. The move to online learning in response to COVID-19 brought both challenges and opportunities in terms of creating a collaborative learning environment.  
An online preparatory assignment was due at start of each class 


Readings interspersed with videos, interactive models, and questions 


Guided by specific learning objectives 


Variable number of questions but each assignment worth 2pts (total 11.2% of grade) 


Image: screenshot of a portion of a Top Hat Assignment titled "Preparatory Reading June 9". Some of the learning objectives and headings are shown. 
During class, students primarily collaborated in Zoom breakout rooms to review and apply the content covered in the preparatory assignment. The instructor moved between rooms to check on group progress and answer questions. Most in-class activities utilized Google docs or Top Hat, so the instructor could also observe group progress in real time. For most activities, keys were available during class so that groups did not end up stuck on any questions.  
10:00-10:03 Application prompt while people logged in, answers entered in zoom chat 
10:04-10:15 Synchronous, Top Hat-based Readiness Quiz, 5 questions 
10:15-11:45 Groupwork and mini-lectures* 
11:45-11:50 Post-class survey soliciting feedback on activities & overall session
Image: screenshot of example application exercise using Google Docs. A CT is shown on the right side of the image and a series of questions is shown on the left. Students answers to the questions are shown in blue. 
Creating a Collaborative Learning Environment 
The importance of developing teamwork skills was emphasized in the syllabus and during the course overview presentation. Students were given descriptions of five different group roles (leader, learner, time-keeper, recorder, and summarizer) and asked to try moving between the roles. Students were asked to read and agree to expectations for student interactions, including keeping camera on when possible, actively engaging with the group, agreeing not to take screenshots or record the session, and guidelines about private chats. The instructor acknowledged the awkwardness of working with strangers over zoom and asked all students to be generous of spirit with each other.  
A brief ice-breaker activity was assigned at the start of each unit to give students an opportunity to develop their collaborative learning relationships. After each unit, students were asked to give honest feedback to the instructor about each of their groupmates’ collaborative learning skills. Students received feedback summaries and recommendations about how to improve their collaborative skills at the end of units 1 and 3. Groups were also asked to set ground rules and group goals at the start of units 2 and 3. 
Image: screenshot of June 9 Top Hat In-Class Page. Activity 1 is an ice breaker for new groups. Activity 2 is an axial muscles google doc groupwork exercise. Activity 3 is the review of that google doc as a whole class and Activity 4 is setting Unit 2 goals. 
The importance of collaborative learning was emphasized by the inclusion of collaborative testing. Unit exams consisted of an individual exam followed immediately by the same exam taken in their groups. The group exam contributed 16.67% to each unit exam score.  
Student feedback was collected in SIRS, post-class, and post-course surveys 
Student Feedback 
Image: bar chart showing responses to "How many of your classmates that you did not know previously did you communicate with outside of class during the semester?" 


Fall 2019 (in-person section): Average of 1.3125 


Spring 2020 (Fall 2019 (in-person section until COVID moved asynchronous): Average of 1.2181 


Summer 2020 (sychronous zoom) 1.5625 


Fall 2020 (asynchronous online) 0.8082 


Image: bar chart showing response to "Overall, did you have someone you could reach out to if you struggled with content during this course?" 
Fall 2019 (in-person):  
Yes for all units 79.2% 
Yes, for 3 or 4 units 0% 
Yes, for 1 or two units 12.5% 
No, I never really did 8.3% 
Spring 2020 (mostly in-person) 
Yes for all units 67.3% 
Yes, for 3 or 4 units 5.4% 
Yes, for 1 or two units 16.3% 
No, I never really did 10.9% 
Summer 2020 (synchronous, virtual) 
Yes for all units 81.3% 
Yes, for 3 or 4 units 0% 
Yes, for 1 or two units 6.2% 
No, I never really did 12.5% 
Fall 2020 (asychronous, virtual) 
Yes for all units 60.8% 
Yes, for 3 or 4 units 5.4% 
Yes, for 1 or two units 14.9% 
No, I never really did 18.9% 
Spring 2021 (asychronous, current course) 
Yes for all units 54.7% 
Yes, for 3 or 4 units 4.7% 
Yes, for 1 or two units 16.1% 
No, I never really did 24.5% 
Image: 100% Stacked Column Chart showing student responses to "How comfortable did you feel reaching out to a  course instructor if you struggled with content?" 
Fall 2019 
Extremely Comfortable 54% 
Somewhat comfortable 29% 
Neither comfortable nor uncomfortable 8% 
Somewhat uncomfortable 4% 
Extremely uncomfortable 4% 
Spring 2020 
Extremely Comfortable 36% 
Somewhat comfortable 29% 
Neither comfortable nor uncomfortable 20% 
Somewhat uncomfortable 15% 
Extremely uncomfortable 0% 
Summer 2020  
Extremely Comfortable 87% 
Somewhat comfortable 0% 
Neither comfortable nor uncomfortable 13% 
Somewhat uncomfortable 0% 
Extremely uncomfortable 0% 
Fall 2020  
Extremely Comfortable 39% 
Somewhat comfortable 32% 
Neither comfortable nor uncomfortable 18% 
Somewhat uncomfortable 8% 
Extremely uncomfortable 3% 
Spring 2021  
Extremely Comfortable 35% 
Somewhat comfortable 30% 
Neither comfortable nor uncomfortable 30% 
Somewhat uncomfortable 4% 
Extremely uncomfortable 2% 
Image: Pie Chart Titled "Overall, how supported did you feel during this course compared to other courses you have taken?” (Summer 2020) 
Far above average is shown as 81%, Somewhat above average is shown as 13%, Average is shown as 6%. Somewhat below average and far below average are listed in the legend but not represented in the chart as they are 0% 
Conclusions 
Summer 2020 was a hard semester for everyone. We all faced many technological, health, and personal challenges during the semester. Despite these challenges, students demonstrated tremendous resilience and we were able to create a collaborative learning environment using Zoom breakout rooms. Overall, the course was a very positive experience; student performance and SIRS ratings were higher than during previous Summer iterations of the course. In addition, students felt more connected compared to the asynchronous Fall sections. 
Image: Table “Student Performance” 
Number of students enrolled in course:  
Summer 2019: 22 
Spring 2020: 338 
Summer 2020: 52 
Number of students withdrawn from course: 
Summer 2019: 0 
Spring 2020: 1 
Summer 2020: 0 
Mean percent score overall: 
Summer 2019: 82.85% 
Spring 2020: 90.19% 
Summer 2020: 89.03% 
Number of students with passing scores (2.0 or higher): 
Summer 2019: 20 
Spring 2020: 332 
Summer 2020: 50 
Number of students with failing scores (1.5 of lower): 
Summer 2019: 2 
Spring 2020: 4 
Summer 2020: 2 
Percentage of students with failing scores: 
Summer 2019: 9% 
Spring 2020: 1% 
Summer 2020: 3.8% 
Image: Results of MSU Student Instructional Rating System (SIRS)  
Summer 2019 SIRS 
Course Organization 
Superior 33.3% 
Above Average 55.5% 
Average 11.1% 
Below Average 0% 
Inferior 0% 
Adequacy of the outlined direction of the course 
Superior 33.3% 
Above Average 55.5% 
Average 11.1% 
Below Average 0% 
Inferior 0% 
Your general enjoyment of the course 
Superior 33.3% 
Above Average 44.4% 
Average 22.2% 
Below Average 0% 
Inferior 0% 
Summer 2020 SIRS 
Course Organization 
Superior 70.9% 
Above Average 19.3% 
Average 6.45% 
Below Average 3.22% 
Inferior 0% 
Adequacy of the outlined direction of the course 
Superior 77.4% 
Above Average 16.1% 
Average 6.45% 
Below Average 0% 
Inferior 0% 
Your general enjoyment of the course 
Superior 54.8% 
Above Average 38.7% 
Average 6.45% 
Below Average 0% 
Inferior 0% 
References 
Gaillard, Frank. “Acute Maxillary Sinusitis: Radiology Case.” Radiopaedia Blog RSS, radiopaedia.org/cases/acute-maxillary-sinusitis?lang=us.  
ANTR 350 Top Hat Course. www.tophat.com  
Acknowledgments  
A giant thank you to the ANTR 350 Summer Class of 2020!  
 
 

D2L, MSU's learning management system, includes access to Ally, which is an accessibility tool that benefits both students and instructors. It provides alternative file types for students and suggestions on how to improve accessibility to instructors.The infographic below provides an overview of how instructors can benefit from Ally. This Canva link is to an accessible format of the infographic and includes links to useful resources. 

A few weeks ago, Microsoft renamed its AI powered search engine, Bing Copilot to just Copilot, which can now be accessed by all MSU accounts on the Microsoft 365 browser. 
“To improve the user experience and streamline our tools that empower creativity, Bing Image Creator is now Designer and Bing Chat is now Copilot. Create wow-worthy images with your words and AI with Designer, and try Copilot, your AI-powered search assistant for the web.”
Besides making fun of the constant nomenclature issues that generative AI applications seem to face, I want to walk through how our access to Copilot works, what it can be used for, and how it holds up to other AI tools.
MSU Access to Copilot
Instructors, staff, and students can access Copilot by signing on to Microsoft 365 on the browser. Once logged in using your single sign on credentials, you can select “more apps” to find the Copilot app, or visit https://copilot.cloud.microsoft/ 
As of today, we do not have access to Copilot features in other Microsoft applications, like Word or Excel.  
We are limited to the use of (Bing) Copilot, which, as I’ll explain shortly, is not as advanced as other AI tools.
In terms of security and data privacy, Copilot is covered under the same enterprise data protection as the rest of our Microsoft subscription. And while the university advises against putting sensitive data into AI tools, Copilot falls under Microsoft’s FERPA compliance, so it can handle student data.  
Copilot is not “training” on any of your data, because it’s not an LLM, however Microsoft can use anonymized data for product design and improvements, so it’s a grey area when AI tools say they are not using your data for training. Copilot even asked me if I wanted to give it feedback:
Using Copilot
Copilot functions much like other generative AI chats: You can prompt it for information, ask it to solve problems, and get feedback on your work. At the end of each response, the app includes footnotes with links to websites where it sourced the information from, and suggested follow up prompts. There is a 30-message limit per conversation, which is probably to optimize the context window. Copilot also provides access to Designer, an image generator. I was most impressed with the image generator, which provides two options for generated images to use from your prompt.
Copilot Vs Other AI Tools
I find Copilot to be less robust than a Large Language Model like ChatGPT or Claude. One of the main issues is that Copilot is actually Microsoft’s integration of its search engine, Bing, with an API connection to an LLM.*  
When you use Copilot, you are receiving responses that combine real-time search results from Bing with text generation from an LLM. This layering of search and AI-generated content provides a mix of up-to-date web data and language model outputs. There are also layers of guardrails that actively work to prevent what Microsoft might deem as misuse. And those guardrails don’t always work the way we expect.
Moreover, Bing itself has only 5% of US Search traffic, making its results worse than other engines, like Google. And the converse is true: when you ask ChatGPT 4.o to search the web, it uses an API of Bing to do so. I've noticed that ChatGPT is especially bad at providing relevant search results, because Bing is bad at providing relevant search results. So, when you use Copilot, you’re getting a watered-down version of an old LLM, plus the mediocre search results of Bing, and a layer of undisclosed guardrails that majorly limit usage. 
So, how does Copilot fair against other AI tools? 
Badly. On the one hand, if you are looking to introduce students to AI tools, they already have access to Copilot, so it is less of a barrier. But on the other hand, an LLM tool like ChatGPT or Claude can provide a broader range of capabilities, including complex problem-solving, deeper contextual understanding, and the ability to engage in more nuanced conversations.   
If you’ve been using Copilot, or have other insights to share, as always, I’d love to hear from you.  
Freyesaur out. 
 
* While it’s generally understood that OpenAI’s GPT-4 architecture powers the system, the exact LLM and the parameters governing its use are not always transparent. In the past, Microsoft advertised that Copilot in “Creative Mode” used ChatGPT 4.0. However, the new Copilot does not have the “Creative Mode” option, and I couldn’t find any documentation that it still indeed uses ChatGPT 4.0. 

This week, we are featuring Micaela Flores, Outreach and Retention Specialist, within the College of Veterinary Medicine at MSU. Micaela was recognized via iteach.msu.edu's Thank and Educator Initiative! We encourage MSU community members to nominate high-impact Spartan educators (via our Thank an Educator initiative) regularly!
Read more about Micaela perspectives below. #iteachmsu's questions are bolded below, followed by their responses! 

You were recognized via the Thank an Educator Initiative. In one word, what does being an educator mean to you?  
Responsive
Share with me what this word/quality looks like in your practice?
My role is divided between undergraduate advising and youth outreach programming for traditionally underserved students. When I advise students, I am not only focused on imparting the knowledge and information they need to complete a task or prepare for an opportunity, I focus on where the student is in terms of their familiarity with the systems, departments, or tasks they need to navigate. I listen to their concerns and take my time to understand the things that are important to them and I make sure they leave with a thorough understanding of where they are and what they need to do next. Similarly, when coordinating youth programs, I assess the audience or participants' needs, their existing knowledge and skill levels as well as the needs and desires of the agency requesting the collaboration in effort to create programs and events responsive to the groups’ unique needs.
Have your ideas on this changed over time? if so how?
If I was asked what the role of an educator was as a recent college graduate and high school college adviser, I would have responded with something along the lines of, educators impart knowledge and share information relevant to their educational role. I now understand the importance of meeting students where they are and tailoring my approach or method to fit the needs of the students’ I work with. A one size fits all approach does not work when one’s goal is to provide equitable programs and services.
Tell me more about your educational “setting.” This can include, but not limited to departmental affiliations, community connections, co-instructors, and students. (Aka, where do you work?)
I am a member of the Diversity, Equity and Inclusion team in the College of Veterinary Medicine, Office of Admissions, Student Life, and Inclusivity. My work is entirely grant funded through the State of Michigan Department of Labor and Economic Opportunity King-Chavez-Parks Initiative for students from underserved backgrounds both financially and academically. I provide academic advising for undergraduate pre-veterinary and veterinary-nursing students as they work towards application and admission to the Veterinary Nursing and Doctor of Veterinary Medicine programs. I also work with youth from our target locations which include Detroit, and Lansing. I have also partnered with groups from Flint and Grand Rapids.CVM, MSU & Community connections:

MSU GEAR UP
MSU GATE Guppy
MSU Latinx Student Success Committee
MSU Assessment and Metrics Working Group
MSU Pre-College Committee
MSU CANR, Pathfinders, AIMS and AIMS-B
MSU Admissions, Dia de La Familia, African American Family Day
MSU CVM Enrichment Summer Program
MSU Office of Cultural and Academic Transitions
MSU Collaborative Learning Center
MSU Student Groups – ASMSU, MSU Preveterinary Club, Delta Tau Lambda Sorority Incorporated.
MSU Dia de La Mujer Conference
MSU New Student Orientation
Michigan Humane (former Michigan Humane Society)
Capital Area College Access Network – CapCan Launch Your Dream Conference
Detroit International Academy for Young Women
Clinton County RESA Career Expo
Flint Area and Capital Area Michigan Career Quest Fairs
Michigan Veterinary Conference
The Fledge – Lansing
Detroit Horsepower

What is a challenge you experience in your educator role?
Time is the biggest challenge. When I began practicing inclusive and responsive pedagogical methods, the amount of time I spent in advising appointments increased significantly. I regularly went over my 30 minute time slots. Now that I am familiar with responsive strategies, appointments are not as long. While time is a challenge it is important to embrace new practices and allow time to learn and adjust.
Any particular “solutions” or “best practices” you’ve found that help you support student success at the university despite/in the face of this? 
As an educator, it is important for me to know my students feel heard and leave with a comprehensive understanding of what was discussed. I have found the technology we have at our fingertips can be leveraged to provide facilitation strategies inclusive of all learners. For example, I always share my screen or seat my students in an area where they can see what I am doing or looking for, I follow up with an email summarizing our discussion, and/or I invite the student to follow up with me via email or by scheduling another appointment with me if we run out of time.
What are practices you utilize that help you feel successful as an educator?
In addition to the best practices listed above, I have created event planning templates to ensure I do not miss or forget critical information. I like to set reminders on my calendar to follow up with students who may be struggling academically as well as reading ESAE reports and following up with students to either congratulate them for their progress or intervene if they are not doing well. This enables me to practice proactive and intrusive advising strategies.
I feel most successful as an educator when I receive positive feedback or sentiments of gratitude from my students, when I see a student who was placed on probation return to good academic standing, or when a student I have advised, supervised, and/or written a letter of recommendation for is admitted to veterinary school.
What topics or ideas about teaching and learning would you like to see discussed on the iteach.msu.edu platform? Why do you think this conversation is needed at msu?
I would like to see more information relevant to equitable practices to improve the ways in which we teach diverse students in our courses as well as ways to enhance the programs and services we offer. Practicing culturally inclusive or responsive pedagogy seems difficult on the surface or when the concepts are new, but there are simple changes we can embrace that make a world of difference to our students. I would like to learn more from educators who are also doing this work.
What are you looking forward to (or excited to be a part of) next semester?
Next semester, I will continue to make progress towards the Higher, Adult, and Lifelong Education, M.A. program which is where I have picked up inclusive and responsive strategies for teaching and learning. I am excited to continue to learn and improve my educational practice to help my students succeed in higher education.

Don't forget to celebrate individuals you see making a difference in teaching, learning, or student success at MSU with #iteachmsu's Thank an Educator initiative. You might just see them appear in the next feature! 

Since 2017, the MSU Strategic Communication Online M.A. has been helping working professionals advance their careers with skills the marketplace demands. A tenet of the program has been the fostering of interpersonal engagement, by creating spaces for student-to-student interaction and student-to-staff interaction. Through surveys and interviews with current students, we measure the importance of program engagement for students by tracking the effectiveness of: various communication mediums and tools; and personal touchpoints with classmates and MSU StratCom staff.

To access a PDF of the "The importance of interpersonal engagement in an online master's degree program" poster, click here.
Description of the Poster 
The importance of interpersonal engagement in an online master’s degree program 
 Introduction 
The purpose of this report is to provide the Michigan State University Strategic Communication Online M.A. a summary of students’ perceptions of engagement in the program. This report focuses on the responses of currently enrolled students as of Spring semester 2021. Students voluntarily responded to a survey sent out via email and social media. Additionally, students were given the option to agree to a second phone interview for further insights. The report looks at engagement through students’ connection to each other, to staff and faculty, and facilitated through various tools and media. 
Methodology 
Survey Purpose and Methodology 
To gain an understanding and perspective of students’ views on engagement in the StratCom program a written survey was sent by Daune Rensing, StratCom Student Advisor, via email.  


The email was sent to the MSU email address of students currently enrolled in either the StratCom master’s or certificate program, on March 15, 2021. 


Written reminders were sent March 22 and March 29. 


A video reminder was posted by Jason Archer, StratCom Director, on StratCom’s Student Life, Teams and Facebook pages on March 29. 




The 24-question survey was closed on April 2, extended from the original deadline of March 25. 


Sixty-two responses were received with 2 incomplete surveys, resulting in 60 responses.  


Phone Interview Purpose and Methodology 
To expand the understanding and perspective students views on engagement in the StratCom program, a follow up phone interview was conducted. Forty students responded positively to a question on the survey asking if they would be willing to participate in a follow-up phone interview with a fellow student. 
Limitations 
The limited nature of the data set needs to be taken into consideration when weighing the meaning and significance of the insights reported here. The written surveys were completed by students enrolled anywhere from their first semester to last in the program, which may affect their perceptions of the program. All phone interviews were conducted by one person, which may result in some bias of interpretation. 
Research Questions 
To measure the importance of engagement in the StratCom program, the research questions in the survey and phone interview fell into three categories:  

What tools and resources are important for student engagement in the StratCom program?  
Do students feel the StratCom program is meeting their engagement needs?  
What changes/improvements does the StratCom program need to make to meet students’ expectations? 

Results 
These graphs highlight responses to our first two questions of what students do value and what they don’t value, and that we are meeting their engagement needs. The conclusion, in more detail, addresses ways in which respondents feel StratCom can improve engagement. 
Conclusion 
Overwhelmingly, respondents felt that StratCom was meeting their engagement needs, in terms of tools used and connection to faculty and staff, and that it was an important part of their time in the program. To continue StratCom’s good start, some respondents had suggestions to strengthen their engagement experience even more:

Set expectations for tools and resources 
More student onboarding  
Intentional diversity throughout the program 
Develop stronger bonds with fellow students and instructors 
Standardization in the curriculum 
Use the coursework to develop student-led engagement activities in the program 

Future Work 
Planning for StratCom’s future and creating a sustainable engagement model are themes respondents suggested. For instance, leadership contingency plans, consistency among courses and “keeping their finger on the pulse” of student needs and industry requirements were all important things to consider moving forward.