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Have you ever reviewed someone’s instructional materials and wondered how to gently tell them that, well, they are terrible?
One way to go about it is to reference research and theory, so it isn’t personal. A favorite of mine is Richard Mayer’s Principles of Multimedia Learning. These principles provide a nice way to support the following thoughts:

“So many words on that slide! Visuals, please!”
“Too many ideas on that one slide!”
“Ugh, the busy design, the animations, make them stop!”
“Information overload! Break it up, pare it down!“
“You sound like a stuffy academic instead of the awesome person you are! Keep it informal. Ditch the jargon!”
“Yes, you are very photogenic, but can I please see a visual instead of your face?”

Instructional materials such as videos or PowerPoints can make or break what you teach. Take the time to do them well.
Check out the article How to use Mayer's 12 Principle of Multimedia, which summarizes Mayer’s principles nicely. If you want to go straight to the source, the MSU library has you covered. Check out Mayer's book Multimedia Learning (2009), Cambridge University Press.

With the transition to remote learning we have all faced some difficulties, but how has this affected our students? Based on posts and stories that we have seen on the internet, we compiled this resource for students to help support their transition to remote learning.
Remote Learning for Students
Dear students,
We have been learning more about some of your fears, frustrations, anxiety, loneliness, uncertainty, and challenges that you are facing with the evolving situation of COVID-19, and how that is affecting your lives as well as your relationship with your college or university. We have read some of your stories and posts, and those have helped us start to understand the hardships and uncertainty some of you are facing during this unprecedented time. With the continually evolving updates, changes, and restrictions being communicated daily, your institution’s choice to move to remote learning might seem trivial given everything else happening around you. We hope that this guide can provide you with useful information, resources, and tools to make remote learning approachable and valuable to your education.
For as many different styles of teaching that exist among instructors, whether it’s reading content from slides, assigning multiple chapters of reading, or allowing a space for collaboration between peers, there are a far greater number of diverse ways that students absorb and learn information. We understand that being tossed into an online learning environment may not be the way that many of you prefer to learn, but there are some tools and strategies that you can implement to make it work for you.
One of the strengths of online learning is the diverse set of tools that you can individually use to support your learning. Our institutions want to support you through these times. If you have questions, please consult with your college or university to learn more about the support they offer. Students with minoritized identities may be impacted differently in this situation, and we encourage you to communicate with each other, and advocate for yourselves and your peers.
Student Support
Let’s get real about education, we all learn differently and we all respond differently to changes in our learning environments. Remote learning probably would not have been most students’ first choice. Some of us may thrive with remote learning and some of us may struggle. It is important to be honest with yourself and recognize that this is an unprecedented time and that we may experience struggles we have never encountered before. However, through difficult times comes new opportunities.
Why did my institution move to an online environment?
In this section, we’re not necessarily sharing the specific reasons why our two institutions may have moved to remote, but rather sharing various reasons that institutions have provided. There are a lot of reasons why colleges and institutions of higher education are moving to fully remote instruction. In this time of change, it is important to consider why your institution may have moved to remote instruction. Although it may seem like the obvious answer would have been to cancel classes the following are the reasons why classes may be continuing:

Some students may have already accepted a job contingent upon their graduation and by canceling classes and pushing them to a later time students would not be able to honor these commitments.
If classes were to extend through the summer, some students would have to deal with the unexpected costs of summer housing.
There are accreditation programs that the universities must meet and with those come specific responsibilities and assessment criteria that could not be honored if classes were canceled.
Institutions of higher education and students need to move forward. Putting students behind an entire semester will set back every subsequent class, both incoming and graduating.

Concerns with Remote Learning
Whether you have worked in an online environment before or not, you might be concerned about your level of readiness to succeed in your course. In order for our institutions to best support students, some questions have been gathered, and answers generated to address potential concerns among the student population.
I’m worried that transitioning to remote learning is going to impact my success.
Having an open line of communication with your instructor is important now more than ever. Instructors are trying to make sure that they are meeting their students’ needs and providing a successful learning environment for their students. However, this shift has not been easy for the instructors nor the learners. As everyone continues figuring out this change together, we need to be mindful of the challenges. If you have concerns about your performance or have other concerns, do not hesitate to reach out to your instructor. This is an important first step to take.
Does moving online impact the assessments and expectations set at the beginning of the semester?
Moving to an online environment has also caused disruption to initial course objectives, goals, and how to meet them. Many adjustments to syllabi have been made to reflect the possible limitations posed in new learning environments. Focus on the big picture for your course: what is the central idea being taught, what are the main takeaways, and what do you need to know to be successful moving forward? Assessments should reflect the central concepts to your course, so focus your time and energy there and not on the miniscule details. If you are still feeling uncertain or overwhelmed, then reach out to your instructor and ask about their new expectations for you moving forward. If you are concerned with how quizzes or exams may be provided and/or proctored, be sure to communicate with your instructor.
How can I continue collaborating with my classmates?
Communication with classmates can be essential to your success in a course. In a face to face environment, these conversations happen naturally and not much thought goes into it. However, this is something we now have to actively think about and problem solve. If your instructor has not created an environment for student interactions to take place yet, it might be beneficial to request them to do so. This can be an open discussion forum in your Learning Management System (such as Blackboard, Canvas, D2L, etc.), a virtual meeting session especially for students to collaborate, or an outside channel (such as Microsoft Teams) for students to chat. Exchanging phone numbers, emails, or even social media information (to those who have it) can also be beneficial to keep conversations fluid and accessible.
Can I still meet with my instructor in a one on one setting?
Open communication with your instructor is vital. Remote learning can be challenging and we want to make sure we are able to support you in any way necessary. If your instructor held office hours before, they are likely still willing to hold office hours in a virtual setting. Reach out to ask how to schedule a meeting with them.
What impact will remote learning have on my future courses?
The uncertainty or newness in an online learning environment might leave you overwhelmed and concerned about what  impact this may have on your future courses. This can be especially impactful if you are currently in a prerequisite course or in a course that is core to your degree program. Ask yourself the following questions to gauge the potential impact of these courses on future courses:

How does this course affect my future learning?
Is it a requirement for my future courses?
Will I need this information to be successful in my degree program?
Have I thought about which information is the most important for my future success?

Your answers to the above questions should help you in prioritizing your current courses. Also, do not forget to reach out to your instructors if you are feeling overwhelmed, anxious, or concerned during this time.
Where else can I look for more support if these tips and tools aren’t enough?
Your college or university likely has additional resources. For example, if you are a student with physical and/or cognitive disabilities, and you think you may need an accommodation, we really encourage you to contact your Disability Services office. Moving to remote learning may change your needs and these offices are designed to aid students with disabilities in pursuit of their educational goals. Accommodations can be granted based on need, and the requirements for receiving accommodations will vary by institution. A diverse range of disabilities both physical and cognitive may make you eligible for accommodations.
Communication with Instructors
Transitioning to an online learning environment can pose new challenges compared to face to face discussions. Below you can find some templates for communicating with your instructors if you have questions, or are having difficulty in the new environment.
Ask your instructor to host open office hours through a virtual meeting platform for the whole class:
Option One
“Hi (insert name),
I am concerned about my ability to continue to meet with you during your office hours due to the recent shift to online learning. I was curious if you will continue to hold virtual office hours through (Teleconferencing platform: BlueJeans/Google Hangouts Meet/Zoom)? Could you provide me with the dates and times for these office hours and the link/phone number? I was also curious if you set up a protocol for how we should sign up for these sessions? All help would be appreciated!
Best,
(insert name)”
Option Two
“Hi (insert name),
With the recent shift to online learning, I am having some difficulty grasping the new concepts being taught. I am worried that without more one on one support I will not be successful for the remainder of the semester. I was curious if you are able to hold virtual office hours through (Teleconferencing platform: BlueJeans/Google Hangouts Meet/Zoom)? If so, could you provide me with the dates and times for these office hours and the link/phone number? I was also curious if you had set up protocol for how we should sign up for these sessions. All help would be appreciated!
Best,
(insert name)”
Ask your instructor if you can schedule a one on one meeting with them for support:
“Hi (insert name),
I just wanted to reach out to inquire about the possibility of one on one meetings. Remote learning is new to me and something I have struggled with in the past. I feel like I would perform better through weekly/bi-weekly check ups for clarity and understanding. I typically respond better to one on one interaction. Is this something we could set up? I think 15 minutes would be sufficient for me to ask questions or review content. Let me know if this is something we could set up! I appreciate all your support during this time.
Best,
(insert name)”
Ask the instructor if they can create a space for you and your classmates to have open discussions:
“Hi (insert name),
With the recent change to online learning, I have realized that my classmates and I are no longer able to ask each other questions as easily as before since we no longer have face to face interaction. These conversations helped me a lot throughout this course and it would be very beneficial for us to continue to have these conversations during this time. Below are some options that I think would be helpful to support our conversations in an online environment:



Virtual meeting sessions specially for students
(Class Chat Channel: Microsoft Teams, Slack, Facebook, etc.) channel for our course
Q&A thread in (Course website: Blackboard, Canvas, D2L, etc.)



I am also open to suggestions you may have as well to help in this area. Please let me know what you think of the above options.
Best,
(insert name)”
Communication with Classmates
We’ve been monitoring ways that students around the United States are choosing to keep in touch with each other. Below are popular options to support your continued engagement with your classmates.
Virtual Meeting Sessions (e.g., Bluejeans/Hangouts Meet/Zoom, etc.)
With the shift to remote learning, natural conversations that may have occurred before or after class can become more difficult to continue. These times are often a space to talk through questions or concerns with fellow classmates. If these conversations were something you found useful, we encourage you to reach out to your instructor to see if they would be willing to start a virtual meeting session early or keep it open after the class has ended as a space for students to collaborate. If you want a private space to talk with you and your classmates, then ask the instructor if they would be willing to share a virtual space where students can join at certain times to talk through content, concerns, or frustrations.
Teams Channel
Teams is a great resource for communicating with your classmates. It imitates direct messaging and you are able to download the application onto your phone allowing you to receive instant notifications from chat responses. If your instructor was able to create a Teams channel for you class you might benefit from asking them to create separate channels within the course channel so that you can communicate more directly with classmates on group projects and more. Once a separate channel has been created for your group only members of that group would be able to see your messages (including your instructor if they so choose).
Facebook Groups
Facebook groups are an easy way to stay in touch with your classmates. If you are looking for a space to converse more naturally than on a university platform then Facebook would be a great option. Keep in mind that not all of your classmates may have a Facebook or have access to continuous wireless support and may prefer exchanging phone numbers instead. It is best to have an open conversation with your groupmates or classmates to see which platform they may prefer.
WhatAapp
WhatsApp is a great platform for instant messaging, sharing content, voice messages, and video calls. Given the current situation, many students have returned to their permanent places of residence across the United States and abroad. WhatsApp allows users to communicate via Wi-Fi without a phone plan and without long distance rates. It can be an inclusive option for students who are not located on or near campus. It can be downloaded on Android and Apple devices as well as Mac or PC.
GroupMe
GroupMe is a free instant messaging app that works across iOS, Android, and Windows Phones, but you can send messages from your laptop as well. Users don't need to have the app to text, just add anyone from your contacts and they can chat within the group through SMS.
Slack Channel
Slack is a messaging platform that is used all around the world, throughout industry, and higher education. Within Slack users have the ability to create public and private groups, and send direct messages. Group work can be divided into “channels” for greater organization, and clarity. Slack even has integrations for apps like Google Drive and Box, if you’d prefer to avoid such integrations, then you’re able to share files through Slack as well. Calls can be made via Slack as well if you’ve integrated a video-conferencing solution like Bluejeans, or Zoom; however, on the free version of Slack, only 1:1 voice or video calls can be made, so you may consider using a video-conferencing software for that purpose specifically. Slack can be downloaded on MacOs or PC, and is mobile friendly for Android, and iPhone users.
Discord Channel
Discord is a free voice, video, and text chat service that is available to download on your PC, mobile device, or directly within your browser. This app was originally designed for online gaming, however over the past few years more instructors have been incorporating this tool into their courses to promote ongoing conversations among classmates.
Participation
If your instructor has enabled the “chat” feature in your virtual meeting sessions, try to participate and ask questions as they arise. On some platforms, you have the ability to submit questions anonymously. It is encouraged to use this feature if you are concerned about singling yourself out. Remember, if you need clarification or have a question, it is likely that others in class do as well. Don’t hesitate to join discussions if your instructor allows you the ability to collaborate. You can also share your contact information with others to provide support for them or vice versa. It is encouraged to find a platform where you can share information and questions with classmates. Try to regularly check the platform(s) and answer questions to support your classmates when you can help provide guidance.
Discussion Forums
Ask your instructor when new discussion forums will be opened, as well as when initial posts and responses are due. This will make it easier for you to keep track of your tasks as well as to keep you on top of checking the forums. Make sure you have a clear understanding of how many posts you need to contribute as well as the expectations for quality and quantity in your posts. Often, instructors will ask you to disperse your responses to prevent you from responding to the same post more than once. It is key that you understand what is being expected of you. Try to respond to topics that are of interest to you to provide more meaningful interactions even when tempted by others that only require a quick response. You will learn more from topics that draw your attention.
Assessments such as Quizzes and Exams
Your instructors may not know how their syllabus is going to be affected or how they expect to deliver quizzes or exams or other ways of checking your learning. You should ask your instructor if previously established quizzes and exams have been rescheduled. Update these assessment dates in your notes and begin to organize study materials accordingly. Remember, quizzes and exams may now be delivered through an online platform. Ask your instructor how they intend to offer their exams and how this might impact you.
Technical Support and Resources
Please note, that none of these links are endorsements towards any product or company, but rather are here as potential resources which you can look into on your own.
Wifi Access
Nationwide (United States) Connectivity Resources
With a note of thanks to Richard Saouma, Michigan State University, for compiling the original list. This was last reviewed 03/18/2020.
With the shift to remote learning, the need for reliable Internet connection has become vital. Below is a list from major internet providers and the services they are offering in response to COVID-19:

Comcast

Free essential internet for two-months and no data caps (60 days).


T-Mobile & Sprint

Unlimited smartphone data to existing customers (60 days), 20GB/month wi-fi hotspot for smartphone customers (60 days), free international calls to Level 3 impacted countries.


ATT

Free hotspot access to anyone, $10 home unlimited internet for qualifying households, no late fees and no disconnects.


Verizon

No late fees.


CenturyLink

No late fees, no disconnects, and no data caps (60 days).


EduROAM

Your institution may be part of this network, and you can login to your institution’s domain on multiple campuses throughout the United States.



Free Resources for Students
Please note that your institution may use or not use some of these tools. This list is not designed to indicate endorsement of any individual tool, but rather to help provide some starting points for students looking to adapt their learning style to the shift to remote instruction. These technologies may be potential useful tools for personal use. We did not test the accessibility of each of these technologies, but recommend you check out these and other technologies that support your learning or your peer group’s learning. The authors of this document do not imply endorsement, but rather want to link to Assistive Technology and studying tools. Please be sure to read the Terms & Conditions and End User License Agreements, and consider asking your instructors what tools they recommend. Be sure to read and make informed decisions when making agreements with companies.

Note Taking Tools

Glean

This is a free resource being offered to students through fall 2020. It allows you to record a video (lecture, informational, etc.) so that you can actively listen instead of focusing on taking notes and possibly missing important information. It also allows you to import slides directly in the notes and flag areas of importance to revisit at a later time. There is also a real-time captioning feature built in.




Study Tools

Quizlet

Quizlet allows you to either build your own custom digital notecards or import your notes which can be converted into notecards. Once your note cards have been created you can easily share them with fellow classmates. If you have a particular card you are struggling with, Quizlet allows you to “star” certain cards and only review those cards at a particular time.


Kahoot!

You can create a Kahoot (quiz) for yourself off of items you think will be asked on an assessment. You can then make Kahoot live and share it with friends to see how everyone does.




Screen Recording Tools

Loom

Loom is a free software that allows you to record your screen, video, or app without the need of a built-in camera. This can be used to screen record your virtual lectures to support note taking or for video responses that you have to create for your course.


Techsmith Snagit

Snagit is a screen capture and screen recording tool. It makes screen recording and screen capturing an easy and seamless process for users. TechSmith is currently offering Snagit for free through the end of June 2020.




Speech to Text, Text to Speech, and Captioning Tools

Otter.ai

Otter ai is a free captioning tool for real time video content that allows users up to 600 free minutes a month. It can also be used as a speech to text tool for creation of notes.


Kurzweil 3000

Kurzweil 3000 is a text to speech software that allows a user to have electronic text aloud. It can help with concentration and focus and is beneficial for those who learn through auditory means. For MSU students: before downloading a free trial reach out to your campus’ Resource Center for Persons with Disabilities since they often have free licenses.


Read&Write

Read&Write is an additional text to speech software that allows a user to have text read aloud and that can also be useful for writing and note-taking. For University of Michigan students, faculty, and staff: please visit the accessible computing webpage at ITS for details on how to download this free of charge.


NonVisual Desktop Access (NVDA)

NVDA is a free, open-source screen reader technology which can be used to read webpages, documents, or applications. NVDA is a commonly used assistive technology by folks who are blind and low vision.


Google Docs

Google Docs has many useful built-in features to support students. One to highlight is the speech to text feature. This tool can be used to support the creation of notes, papers, discussion responses, etc.




Time Management Tools

Be Focused Timer

This app has a built-in timer that provides users with a way to stay focused, manage tasks, and track progress over time. You can set timers for work durations as well as short and long breaks to help maximize productivity.


Remember the Milk

This app allows users to create to do lists and set up reminders that link can be linked to other apps such as Gmail, Outlook, and Google Calendar. The user even has the ability to attach documents to tasks to stay organized.




Focus Tools

Freedom

This app allows the user to take control of distractions. Freedom can limit websites, desktop apps, or the internet as a whole and can sync these blocks across all devices.


Reader View Chrome Extension

Reader View strips away unnecessary clutter on a webpage and allows you to focus only on the content. It removes all advertisements to help prevent distraction. It also allows you to change the text size, font, contrast and layout for easier reading.




Additional Tools

Grammarly

Grammarly is a browser plugin that runs a grammar check on your content and offers suggestions on how you can improve your wording or punctuation. This can prove especially useful for email correspondence.


EquatiO

EquatiO is a tool designed to support students in mathematics and STEM courses. With this tool the user has the availability to type, write, and dictate expressions and equations. It also has the ability to predict expressions and transform your handwritten expressions into text. It also allows the user to grab an equation and transform it into digital text. Users can take a picture of a written equation and upload it into a digital format.


WordToEPUB

WordToEPUB is a tool that allows for the converting of Word documents to accessible EPUB files. The EPUB format makes for easier reading on laptops, smartphones, and other devices.





Note Taking Support
How you take notes might be a new obstacle with changing to an online environment. There are many tools available to help support the note taking process and to ease the burden on the student. Below are some tools to assist in the process as well as some organizational recommendations in platforms you might already be using (such as Microsoft Word documents). None of these are endorsements and please make informed decisions and review user agreements when choosing a tool that works for you. or You may also consider asking your instructor or classmates if they would like to create a shared note document. Make sure to choose a platform that works for all students in your class or group, regardless of any disability. Sometimes technologies may not be as accessible as we like.

Tools:

Evernote

Evernote is a note taking tool that allows you to take and organize notes, as well as include files, photos, and voice memos in the same area. The basic version of Evernote is free and can be downloaded and synced across multiple devices.


Glean

This is a free resource being offered to students through fall 2020. It allows you to record a video (lecture, informational, etc.) so that you can actively listen instead of focusing on taking notes and possibly missing important information over notes. It also allows you to import slides directly in the notes and flag areas of importance to revisit at a later time. There is also a real-time captioning feature built in.


Loom

Loom is a free software that allows you to record your screen, video, or app without the need of a built-in camera. This can be used to screen record your virtual lectures to support note taking or for video responses that you have to create for your course.


OneNote

OneNote is a note taking tool that allows users to take and organize notes in one place. You can sort your notes into different tabs, sections, and pages. Flag important information with to-do tags, insert files and record audio files within your notes. OneNote also allows you to draw and annotate on a touchscreen that will save within your notes.




Tips

Microsoft Word

Making use of the following features while taking notes in a Word document will make it easier to organize your content and easily navigate your content when revisiting notes for studying.

Make use of headings in your document. Main content areas can be marked with headings. This will make navigating your document more seamless because with the use of headings an outline will be available in the navigation view.
Make use of comments throughout your document to place emphasis on important topics and details.
Organize your notes with the built-in list styles. This will help you to create a natural hierarchy of information throughout your notes.
Through Office365, you have the ability to share your documents with others to collaborate on a document in one place at the same time.







Accessible Note Taking
When it comes to sharing notes or sharing content it is important to keep in mind that accessible content is better content. Accessible content is content that can be accessed by any individual regardless of disability. This is important when it comes to sharing content with fellow classmates or professors. Here are a few quick tips for accessible content:

Make use of heading styles.
Make use of built in list styles.
Consider your color contrast (text vs. background color).
Try to avoid using color alone to denote meaning.
Make use of descriptive link text.
Add alternative text to images that are non-decorative.
Make use of header rows and columns when building tables.

For more detailed information on how to produce accessible content please visit Michigan State University's Webaccess website where detailed tutorials can guide you through accessibility of various document types.
Organization
You probably have heard several different strategies for doing this from your instructors. We wanted to provide an additional strategy for when you run out of all of those other ones. Here’s some things that we’ve heard have worked for others. Maybe they’ll help you, too. We also just wanted to quickly note that all of us are different. We each have different responsibilities, strategies, and spaces to work from in this time. Some of us have families to care for or are balancing other work responsibilities. Take from these what you will. An important tip: you learn how you learn. This is not a one-size-fit-all solution.
Managing your Calendar
There are a variety of ways to keep a calendar, or manage a calendar. Many of us have calendars on our phones, and laptops that make it easy to save events, schedule appointments, and access a high-level overview of our week. Additionally, many Learning Management Systems (LMS’s) like D2L and Canvas, have built-in calendars and calendar integrations to things like Google Calendar, which allow you to automatically schedule assignments and receive reminders. You may find it helpful to set recurring reminders for study time and homework time.
Managing your Email

Keeping emails organized and unifying information streams from instructors is important. Advocate for a single source of information that links to other areas.
Create a separate folder for each of your classes within your email so you can more easily navigate back to content. You can also set up rules so that information is funneled appropriately as it comes in.
Compile resources as you go in one single document. With all the information that is being shared it can be easy to lose information or track down that information once you leave it. By copying information into one single document you will have an easier time referring back.

Managing your Files/Documents

If you are downloading content from a course and adding notes try to save those files with descriptive file names (e.g., Biology_Lecture_001) in a specific folder designated to that course on your Laptop.
If your computer has limited storage you can make use of OneDrive which is a free tool to all students.

Managing your Time
If you’re new to online learning it can be easy to become overwhelmed with the lack of structure, and subsequently fall behind in all your classes. The following strategies may help you to more efficiently manage your time:

Try to avoid working in bed.
Get ready as though you were leaving your home.
Eat breakfast, just coffee does not count.
Whether your classes are synchronous or asynchronous, follow your class schedule to keep structure to your days.
Take a 15 minute break for every hour of work or study time. Your eyes will strain from looking at screens for too long.
Minimize distractions by working with the TV off, and away from your Xbox, PS2, Atari, GameCube, etc.
Schedule online co-working sessions with your classmates to increase accountability and productivity.
Put your phone on “Do not disturb.”
Make a to do list for each class and pick which items you will work on each particular day.

Wellness Strategies

Plan a healthy lunch to the best of your ability.
If it’s an option, work in different locations within your permanent residence. You can get stagnant being in one place for too long.
If you’re able: do some stretches, go for a walk, or exercise in some way that works for you in order to keep your energy up and your mind sharp.
If you’re in isolation, call, email, Facetime, or video chat a friend. We’re primarily social beings, and even the most introverted among us require human contact.
Reach out to your campus Mental Health Professionals (MHP’s) if you’re feeling isolated, anxious, or depressed. These services are free on most campuses.

Applications to Support Health and Wellness

What’s Up (Free; What's Up for iOS and What's Up for Android)

What’s up uses Cognitive Behavior Therapy and Acceptance Commitment Therapy approaches to help users cope with depression, anxiety, and stress. The app contains over 100 different questions to help pinpoint what you are feeling and offers thinking patterns to teach you how to stop negative internal thoughts.


Mind Shift (Free; Mind Shift for iOS and Mind Shift for Android)

Mind Shift is an app designed specifically for young adults with anxiety. Mind Shift helps users change their focus from avoiding anxious feelings to being mindful about how you think about anxiety and process through anxious situations and feelings.


Self-Help for Anxiety Management (SAM) (Free; SAM for iOS and SAM for Android)

SAM supports users in creating a build your own 24 hour anxiety toolkit. This toolkit supports users in tracking anxious thoughts and behavior and then pulls from 25 different self-help techniques and tailors the recommendations to the user. SAM also allows users to connect to an online community for additional support.



Phone and Hotline Resources

The National Suicide Prevention Lifeline provides free and confidential emotional support to people in a suicidal crisis or emotional distress. By calling 1.800.273.TALK (8255) you will be connected to a skilled, trained counselor at a crisis center in your area, anytime 24/7. Hearing-impaired TTY users may dial (800) 799-4889. 
The Trevor Lifeline is the nation’s only around-the-clock crisis intervention and suicide prevention lifeline for lesbian, gay, bisexual, transgender, and questioning youth. Call 1.866.488.7386. [Note: the lifeline will talk with any individual regardless of sexuality or gender.]

For University of Michigan and Michigan State students: for further information about available resources, please visit Michigan State University’s Emergency Resources for Students or University of Michigan’s CAPS Services Regarding Covid 19 Update.
Productive Ways to Fill Your Time

Join a Facebook group that is of interest for you.
Schedule FaceTime/Snapchat/Facebook video sessions with your friends and family to keep up with social interactions.
Refresh your resume.
Apply for jobs.
Apply for scholarships.
Take a free online course through the libraries if you are interested in a specific topic.
Look into graduate school programs that might be of interest in the future.
Take a YouTube crash course and build your own website.
Develop a daily schedule.

What should I do if I have unresolved concerns?
It is a difficult time and we are all doing the best we can. However, if you feel frustrated or have a concern that warrants attention and you have not received a response in a timely fashion, then it is important to know with whom to speak. Ensure you have accurately and succinctly voiced your concerns to your instructor. Instructors have struggles and time constraints just like you, and they might just need a few days to circle back. If your instructor is not responsive, or you believe they've requested something of you that is inappropriate, e.g., such as attending midterms in person, the next step would be to escalate those concerns to the chair of your department, or find an associate dean or dean of your college. If you have a course coordinator or are aware of a program coordinator they would also be a good person to reach out to as well. Do not be afraid to follow up as many times as are necessary, it is the responsibility of these offices and persons to support you. If you feel as though you need to escalate even further, you can bring the issue to your University’s Ombudsperson office. Their charge is to assist students in resolving conflicts.
Keep Learning
Remember, higher education institutions are here to help you learn. What is important right now (for us, and we’re hoping for you, too) is that you are safe and that you have good opportunities to learn. We’ve heard from some students that the reason we call this remote teaching is because we have “no remote idea” what we’re doing, and you may be onto something there... So help us help you, and communicate openly with your instructor about your needs! We know that these times have not been kind or fair to many of you, and that many of you face significant personal challenges or uncertainty at this time. We hope that you can get to where home is or needs to be right now. Things can be ambiguous and scary right now. We hope that you can focus on learning the things that move you forward and keep you safe, and that you will share in the joy in learning that all of us in higher education have. We thank you for your patience and grace in this process. And for keeping us going, too. #KeepLearning
Sincerely,
Brooke Knapp (Michigan State University), Darrell Williams (University of Michigan), Gabrielle King (Michigan State University), and Phillip Deaton (University of Michigan)
References

Create A Work From Home Workplace Wellness Program
How to Work From Home & Still Be Productive
EMERGENCY Resources for Students | Counseling & Psychiatric Services | Michigan State University
Tips for Excelling in an Online Learning Environment
Purdue Online Student Toolkit
A Brief Letter to an Institution that Believes Extensions are the Accommodations We Need Right Now

The following is a list of the educators receiving the #iteachmsu Educator Award from the College of Arts and Letters. For more information on these awards, check out the article entitled "#iteachmsu Educator Awards".
Deric McNish: Deric is an outstanding educator, for sure. But he is also an exceptional colleague and I just want people to recognize his compassionate and thoughtful approach to holistic learning and his coordination and organization of the largest population in our department-- the Bachelor of Fine Arts in Acting. He is a wonderful leader in that program. He also inspires me to be more thoughtful with decisions I make through his guidance and examples. He is a colleague and peer that inspires me and others.

Danielle Devoss: Danielle is an inspirational leader and guide. I have worked with her on numerous projects-- or more likely watched her work. She is tireless and completely focused and committed. I am constantly inspired by her dedication and selfless willingness to help and guide.

Krsna Santos: Herr Santos has been one of the most considerate Professors I've had in my Freshman year so far. Starting off school online with this pandemic and all has not been easy but I've never had to stress out with Herr Santos and his class, as he is very understanding of the circumstances and is willing to make compromises to help me succeed.

Hannah Allen: Professor Allen has been extremely helpful in my first year as a freshman here at MSU. Her method for preparing for and going over essays is less stressful and she is always willing to offer additional assistance if needed. She is very kind and considerate as well, especially when connection issues arise.

Adam Gacs: I dropped out of GRM 202 the first time I tried to take it. I felt overwhelmed and I was drowning. After I left nearly the entire first test blank, I dropped the class. It took two years before I tried again, this time with Adam Gacs. Under his gentle guidance, I’ve been able to maintain a 4.0 and grow in my confidence. I no longer worry about not having all the words or stumbling over grammar. I think confidence was the one place my German knowledge was really failing, and I feel like I’ve gotten to be much more capable.
He’s also done an incredibly good job at teaching a language online. We seem to all be pretty in tune with each other in class and he lets us have fun and make jokes (as long as they’re in German!) and we have a genuinely good time. The assignments are easy to find and follow, and I never feel overwhelmed with work in his class like I have in language classes previously.
Massive thanks to Adam Gacs.

Nicola Imbrascio: She has been one of the most impactful professors I have had in my time at MSU, and my field isn't even related to what I learned in her classes. She cares so much about her students in both their academic and personal lives. I learned so much in both of the classes I took with her because she is so engaging and you can tell that she is really passionate about what she teaches.

Dr. Sheila  Contreras: I would like to thank Dr. Contreras for taking the time to mentor me and other individuals like me. She has always demonstrated care and an interest to see us succeed. She is an extraordinary Latina on our campus and deserves to be recognized for her effort in supporting our community. She has gone above and beyond to see us get into graduate school. She continues to motivate other Latinx individuals to continue their education. I appreciate her effort.

Morgan Shipley: Morgan Shipley is one of the most genuine professors I have ever had. Every class he shows how much he cares for his students and lets us know he is there for us.

Kenlea Pebbles: My freshman year I had professor Pebbles and I enjoyed her class so much. She brought so much positive energy to each class and I still appreciate it today. I remember being a freshman in my fall semester and professor Pebbles made everyone feel so welcomed, it did not feel like I was a first year student that was new to everything. I still use all of the writing skills that Kenlea taught me in my junior year now. Thank you!!

Ann Larabee: I really enjoyed the chance to team-teach the grad seminar on popular culture studies. I also learned a lot from your choice of materials and general expertise in the field. It was especially cool to bring in materials and ideas from JPC. The Zoom sessions with various experts around the country were an added bonus. We created a good dynamic environment for the students.

Mohammad Khalil: A wonderful colleague, Mohammad has enthusiastically come to speak to my Music in Religion course for the last several years. Despite his very busy schedule, he makes time to speak about Muslim popular music, something I knew nothing about before he first visited. Each time he comes with fresh examples and I learn something new. Students invariably remember these visits as one of their favorite lessons from the course.

Kate Sonka: I would like to thank Kate Sonka for her continual student-perspective taking and advocacy. Her efforts have improved the numerous roles she fills across campus, representing our diversity of students and their perspectives in the policy and procedures that are developed. This recently played out more directly in Kate's own class, when one of her students presented at the national Accessible Learning Conference. When the student was asked about where she had experienced any good examples of inclusive teaching, she mentioned her experience in Kate's course. Kate supports those around her, connects relevant communities, and promotes the widest possible range of voices. With Kate Sonka at our institution, our courses, committees, and communities are richer, getting us closer to the ideal of a public land-grant institution of higher learning.

Peter Hoffman: Professor Hoffman goes out of his way to make each and every student feel connected and appreciated. I e-mailed him once apologizing for my recent late assignments due to the stress of online classes. I was struggling and felt overwhelmed, but his kind reply gave me hope that things would get better. He even told me to e-mail him any time I needed words of encouragement. He does an amazing job making online classes positive and stress free while teaching his students the importance of poetry. Aside from poetry, Professor Hoffman gives valuable life lessons and makes each student a better person because of it.

Hui-Ling Malone: In her first year at MSU, Dr. Malone has impacted all of her students so much. She re-kindled my love of teaching, and gave us all confidence in our writing skills as a class.

Amy Lampe: Amy is hands-down the best advisor on campus. She genuinely cares about her students and coworkers, and has cheerleaded me from day one. She's always there for anyone who needs an advisor, friend, or mom figure in their life.

Kate Birdsall

Dr. Birdsall believed in me when it felt like no one else did. She encouraged my best work and gave me hope for my future in academia. 


Learning from KB has truly been the highlight of my experience at MSU. This institution sucks (sorry not sorry), but Kate Birdsall ROCKS. I had the true pleasure of having her for advanced fiction writing as a fluke when the other semester was out. That was three semesters ago and I have taken class with her each semester since. In person and on zoom, Kate cultivates a powerful environment of camaraderie and caring that makes all the difference, especially during the pandemic. She asks her students how they are and cares about the answer. She pushes her students, particularly those writing for The Current in WRA 480, to produce the best work they can and, when she's your teacher, you want nothing more than to make her proud by doing just that. And you do. I am an incomparably better writer, editor, and communicator because I've worked with KB. 


KB has given me the best academic experience during my time at MSU by far. She has a way with words and working to direct a team that I have yet to see replicated at this institution. Whether it be her gracious understanding of the tricky circumstances of life or her ability to relate to the class and what concerns them the most, she's all-around fantastic. She has made a considerable and positive impact on how I will view MSU in the future as I prepare for graduation this summer. My biggest regret is not having her as a professor sooner.


Kathryn Houghton: Kathryn has been an amazing professor. During this semester, she fostered a classroom environment via Zoom that encouraged not only participation, but the challenge of arguing a dissenting opinion. I was uninterested in the subject matter before this class, but quickly became enamored by it after beginning. She utilized appropriate virtual resources to aid in better understanding her well-polished slides for class. Also, the dogs this semester were a cute and uplifting addition.

Kate Fedewa: 

Professor Kate Fedewa is personable instructor who always makes sure her students are doing their best and is very understanding when extra time is needed on an assignment. She begins ever class asking how her students are and any news in their lives. I want to thank her for making my senior year not as stressful and always being there to help and talk.


Kate's Rhetoric of Grammar class has been my favorite of this very difficult semester. I was (most) always excited to hop out of bed once a week for this 8:30 class because Kate never failed to make it more than worth my while with engaging discussion and insightful lessons. She also manages to create a fruitful discussion environment on Zoom, for which she has absolutely earned some kind of medal. Each week she came up with practical exercises to do in breakout rooms which helped to demystify complex grammatical concepts. Our big paper assignment for the year also allowed me to spend two months working with lyrics from my favorite artist which has done wonders for moral. She is empathetic, brilliant, and always ready to help. Multiple times in the semester she scheduled extra review sessions just to ensure those who wanted more time to learn would have it. She is, quite frankly, the bee's knees. 


Casey Miles: Casey has been my advisor for years (a job at which she is freaking stellar), but this semester I had her as an instructor. I have learned a lot from Casey this year and not just about the job market but about how best to be to others. Casey teaches so much about empathy through leading by example. Her motto for our class was "come as you are, as you were, as you want to be." She says this and she *means* it. Casey approaches teaching with such a fabulous sense of humor and a tremendous amount of heart. Her kindness and assurance over the course of the semester has prevented more than one anxiety spirals on my end. She is positively kick-ass at what she does and everyone should be so lucky to experience a class with Casey Miles.

Maileen Bugnaski: Maileen worked with the 4-H and MSU Broad Art Lab collaborative project called Visualizing a Year Like No Other, a Michigan Teen Photo Project. Maileen met weekly with young people ranging from ages 13-18 to take photos on prompts intended to help them make sense of the crazy world around them. Maileen expertly created each week's prompt video, providing inspiration for the youth, and facilitated a weekly small group session for the youth to talk about their photos. Maileen's creativity and ability to create a sense of community among the youth made the program incredibly impactful for the participants. One of the participants said, "My biggest takeaway from the program was probably the feeling of how amazing it was to have my own community of people who shared similar interests as me and that I felt supported me. I also learned a lot about how fun photography is and how it can have a huge impact and very deep meanings." Maileen's contributions helped to make this possible.

Dustin De Felice: Dustin spends so much conscientious and dedicated time mentoring graduate students, even those who are not officially his advisees. He is one of those mentors and colleagues who genuinely wants students to succeed not only in relation to course topics but also with respect to professionalization and academic acclimation. His door is, quite literally, always open (pre-COVID, anyway). Dustin, thank you for making students (especially non-traditional ones) feel welcome and supported.
Megan Walsh: Megan Walsh stands out as a MSU Graduate Teaching Assistant. Megan applies pedagogical approaches that promote student agency. Megan keeps students’ attention by changing their focal points. She’s like a highly organized traffic cop. She physically and mentally divides her lessons into clear, logical sequences. Each purposeful transition results in refreshed student mental states. Students could not help but be fully engaged in her fast-paced environment. It was like watching a seasoned sports coach getting team members to run different, complicated plays really well. I was very fortunate to have had Meagan as a student. She is a rising teacher-star!
Bethany Meadows: In this past year, Bethany has done phenomenal work in and beyond the writing center. She has served as an excellent mentor to new consultants, practiced trauma-informed approaches to her work, and demonstrated an enduring commitment to dismantling sexual violence. It has been a pleasure to learn from Bethany this year, especially her commitment to community engagement.
Anyone can recognize a fellow Spartan for their contributions to MSU's teaching and learning mission or for how they made a lasting impression on your experience. All you have to do is click "Thank an Educator" in the left panel of iteach.msu.edu. From there you'll see a short form where you can enter the name, netID, and a short story of the educator you'd like to recognize

Wednesday, August 19 - Part 1 - Integrity

Wednesday, August 19 - Part 2 - Question Writing

Wednesday, August 19 - Part 3 - D2L Tools

Wednesday, August 19 - Part 4 - Digital Desk and Q&A

Mark W. Hodginshodgins@msu.eduInstructional Technology and Development TeamResponsible for the instructional development of both video and computer-aided instruction. Joint coordination with other staff members within ITS and the Innovation HUB as well as other technical support people on campus. Technical consultant to the faculty, students and staff on the design/development/delivery of all forms of mediated instruction and administrative information systems.  Technical knowledge in the configuration and use of Learning Management Systems (i.e. Angel, Blackboard, and D2L) as well as Cloud services like Microsoft Office 365, Google Apps, Apple iCloud. Apple University and Kultura MediaSpace. Extensive experience in relational database system design and development.



Education:

Master of Arts in Educational Systems Development - Instructional Computing

Michigan State University, East Lansing, MI


Bachelor of Arts in Telecommunications

Michigan State University, East Lansing, MI


Associates of Applied Science (Digital Electronics)

Lansing Community College, Lansing, MI



Experience: 

Instructional System Designer - Michigan State University, IT Services | Instructional Technology and Development. Responsible for the instructional development of both video and computer-aided instruction. Joint coordination with other staff members within ITS and the Innovation HUB as well as other technical support people on campus. Technical consultant to the faculty, students and staff on the design/development/delivery of all forms of mediated instruction and administrative information systems.  2017 – Present
Training Program Developer III - Michigan State University, Health Information Technology. Responsible for the instructional development of both video and computer-aided instruction. Joint coordination with other staff members within HIT as well as other technical support people on campus. Technical consultant to the faculty, students and staff on the design/development/delivery of all forms of mediated instruction and administrative information systems.  2003 – 2017
Training Program Developer II - Michigan State University, College of Osteopathic Medicine.  Responsible for the development of video and computer-aided instructional programs. Joint-coordination with other staff members of the Learning Resource Center and Interactive Computer Lab. Technical consultant to the faculty, students and staff of COM on the design/development/delivery of all forms of mediated instruction and administrative information systems. 1991 – 2003
Television Production Engineer - Michigan State University, College of Osteopathic Medicine. Responsible for the operation of the college’s media production facility. Co-supervisor of Media Services and Learning Resource Center and in charge of Technical Services. Involved in the design and production of instructional video programs for the college's faculty. 1981-1991
Technical Production Assistant - Michigan State University, College of Osteopathic Medicine. Assisted staff engineer on television studio operations.  Involved in A/V system designs and installations. Assisted program director with the production of educational videotape programs. 1978-1980

Attended Conferences 

Interactive HealthCare Conference & Exposition - Washington, D.C. 
Information Technology in the Health Sciences - Memphis, TN, Houston, TX, New Orleans, LA. 
Society of Applied Learning and Technology (SALT) -Orlando, FL 
Slice of Life Conference - Salt Lake City, UT, Chicago, IL, Philadelphia, PA, Portland, OR, Munich, Germany 
Campus Technology Syllabus Conference -San Jose, CA, Boston, MA.
Apple World Wide Developers Conference – San Francisco, CA

Published Research 

Lovell K, Haf J, Hodgins M. Development of neuropathology interactive videodisk instructional units. Teaching and Learning in Medicine 1991;3:156-8. 
Bean P, Lovell K, Hodgins M, Parkhurst P, Sprafka S. Quantitative and Qualitative Evaluation of Interactive Videodisk Instructional Modules in Preclinical Neuropathology Education Teaching and Learning in Medicine 1993;5:3-9.
Oommen J Z, Hodgins M, Hinojosa R, et al. (June 21, 2021) Accuracy of Weight Estimation Using the Broselow Tape in a Peruvian Pediatric Population. Cureus 13(6): e15807. doi:10.7759/cureus.15807

Current Projects

Part of MSU's Institute for Global Health team working on curriculum revisions for the Armed Forces College of Medicine in Cairo Egypt.
Serving as an Instructional Technology Advisor for MSU's Global Health Studies Program.
Remediation of Medical Administrative Systems to integrate with MSU's new Student Information System.

International Travel

Travele extensively around the world to attend Instructional Technology conferences, conduct project site visits, as well as  pleasure trips to visit family.
Destinations include British Columbia, Hong Kong, Singapore, Egypt, France, Germany, England, and Ireland.

The following is a list of the educators receiving the #iteachmsu Educator Award from Units that house educators beyond one college. For more information on these awards, check out the article entitled "#iteachmsu Educator Awards".
The Writing Center
Grace Pregent: Despite being new to MSU, Grace has already made a big difference at MSU. One of my advisees, a first-semester graduate student, worked under her supervision. Not only did he enjoy his work, but he got so much more than just a job and a pay check: he was welcomed into a positive, supportive, and encouraging community led by Grace and was mentored on much more than just how to do his job. Grace nudged him to present his work at a conference and gave him the confidence that he could actually do it. The student was experiencing a challenging phase of his life this semester, which could have easily sent him down into negativity land. But as he explained to me, it was Grace's ubiquitous and endless positivity, that became a bright light in his daily life at MSU, contributing to him successfully and confidently completing a difficult first semester. 
 
Colton Wasitler: Colton has worked for The Writing Center @ MSU for many years with increasing levels of responsibility and commitment over time. He is the coordinator of our home base in Bessey Hall as well as our online satellite. Because of his work training consultants to conduct online sessions, we were well prepared to move our whole center online in this time of crisis. In addition, he worked tirelessly those first few days to get us going online and to make sure every consultant had the guidelines and resources they would need to function in this new environment. I truly appreciate his leadership, his mentorship of other consultants, and his good will and humor during all of it.
 
Center for Language teaching Advancement (CeLTA)
Elizabeth Ablan: Elizabeth joined our team in Fall 2019. Her primary duty was to assist with the Community Language School's (CLS) programming. She was very quick to understand what her responsibilities entailed and dived right into them. She's a very detailed-oriented person and makes sure that she does every task thoroughly and to the best of her ability. Her passion for language teaching and infectious collaborative spirit is very evident in her interactions with our teachers and volunteers. She often goes out of her way and beyond her duties to inculcate a sense of community in our unit by helping our student workers or anyone else in our unit that might need help. For instance, she initiated a discussion on how to keep our office fridge clean and organized. She took it upon herself to type up a chart explaining what needs to be stored on every shelf in the fridge. When we were planning a book sale of used books, she meticulously sorted all the book donations by language and organized them in our storage space. She has assisted multiple times with re-organizing our office space. She also streamlined the process for our professional development series and was very adept at understanding what protocols to follow with our invited speakers each week. Personally for me, she has been an enormous beam of support in running the Language School and managing all the administrative tasks so efficiently. Elizabeth's contribution to my team is tremendous! I appreciate her positivity, her work ethic and her attitude as a graduate student all while maintaining a full course load. A big 'thank you' for everything that you do!
 
Center for Statistical Training and Consulting (CSTAT)
Andrew Dennhardt: Andrew is a phenomenal research assistant for the Center for Statistical Training and Consulting (CSTAT). He provides excellent statistical collaboration and consultation services to our clients. Multiple clients have sent me unsolicited emails to tell me how valuable his help was to them in completing their research. They have praised his knowledge, communication skills, responsiveness, commitment, and professionalism. My own observations validate their comments. Andrew has excellent oral and written communication and collaboration skills. He listens carefully to people and thinks about what they say and how to respond. He respects the knowledge, expertise, perspective, and contributions that others bring to the table. Andrew sees the value in having stakeholders with diverse backgrounds coming together to jointly plan how to solve problems. I regularly give him clients who need help with rather complex research design and statistical analysis problems. He proposes feasible methods for rigorously addressing those problems, then helps the clients learn how to implement his suggestions and address other issues that come up along the way (e.g., identifying important constraints or aspects to situations that the client had not yet recognized were relevant). When Andrew hits the boundaries of his own knowledge, he starts searching for new resources and trying to expand those boundaries.
 
Bailey Scholars Program
Lorelei Blackburn: Lorelei is a BSP faculty fellow this year. She has had a very difficult section of ANR 210, but has done an excellent job stretching herself as the course convener to push the students to take ownership of their learning. You have helped to design a learning environment where students are able to build community and challenge ways of knowing. Bravo to you Lorelei!
 
The Graduate School
Melissa McDaniels: Melissa McDaniels is the best kind of Spartan educator, one who leaves MSU with a remarkable legacy of impact, touching not only those who were fortunate to work with her or be taught by her, but also those who benefit from her efforts behind the scenes to improve how teaching, learning, and mentoring are done at MSU. MSU Is grateful for her decade of service to teaching and learning! Anyone who has worked with Melissa has felt her impact, whether it has been in one of the workshops she's taught, in the orientations she has led, or in meetings where she advocates always for excellent teaching, learning, and mentoring. She is a skilled teacher and an effective policy maker, whose legacy at MSU will help ensure that future Spartans will benefit from teaching that is supported, valued, and celebrated. She is a national leader in supporting mentoring practices that honor people for their unique experiences, contributions, and aspirations and she leads with her beliefs: That everyone on our campus is capable of doing great things and that our individual uniqueness, put together, makes MSU an extraordinary place to learn, work, and grow. Thank you, Melissa, for your passion and dedication to learning. We are so grateful to have had you for as long as we did!
 
IT Services
Kevin Holtz: Kevin has provided in person support for some of most challenging teaching methods. He stepped up and configured and created guides for faculty to use classroom equipment in their offices and has provided critical in person support for lab courses. 
 
Technology at MSU - Client Services 
When MSU moved to remote teaching on March 11, the idea of "classroom support" changed instantly. Client Services staff helped faculty transition from the physical classroom to the virtual one through things like live lecture capture classrooms, providing streaming infrastructure for important information events, answering ever increasing numbers of service desk support calls and helping triage technical support across not only IT departments but campus as a whole. At every new challenge, they asked "how can we help?" By not only connecting faculty and students to the technology they needed to complete their work, but also supporting them as they learned an entirely new way of doing things.
 
Andrew Dennhardt, Aaron Algrim, Michael Sweet, Amin Elrashid, Ronald Southwick, Donald Morgan, Thong Hoang, Ronald Pranica, Dale Wegienka, John Hulbert, Linda Barrows, Kirk Bartling, Cindy Taphouse, Jeremy Jestila, Susan Dunn, Stephan Andre, Darius Bradley, Paul Phipps, Paul Sweitzer, Robin Ellsworth, Leo Sell, Sharron Wells, Angela Knauf, Cynthia Wallace, Joseph Murray, Mark Szymczak, Hao Quoc Lu, Dean Olson III, Blake House, Jeffrey Herrmann, William Balluff, Steven Jowett, Otty Turrentine, Jillene Pohl, Adell Flourry Jr., Victor Doe, Morene Dickman, Linda Beck, Wilson Ndovie, Stephen Asman, Shirl Rowley, Kimberly Davis, Laura Stevens, Terry Gillespie Jr., Lauri Stephens, Michael Walters, Stefan Ozminski, James Willson, Brandt Detmers, Timothy Skutt, Christopher Doerr, Robert Sisson II, Jonathan Schulz, Daniel Layne, Angela Kimmel, Charles Spagnuolo Jr, Chase Guzinski, Dustin Bacon, Renata Thompson, Angela Clum, Navidad Cassaday, Kathleen McGlynn, Melanie Phillips, Daniel Wyrembelski, Justin Baker, Aaron Richmond, Theodore Manko, Michael Snyder, Joseph Fromm, Chad Randall, Casey Jo Brassington, Elizabeth Hood, Bradley Williams, Scott Foreman, Jennifer Phillips, Michael Reed, Sean Will, Gordon Kiewiet, Erica Nedziwe, Jeniffer Robinson, Jeremy Gentges, Mark Seyka, Alexander Goff, Christopher Jones, Tonya Govereh, Kelly Wilcox, Michael Warner, Sean Collins, Matthew Evans, Brian Fraley, Erik Williams, John Sfreddo, Jacqueline Wilson, George Harris, Gabriel Cantu, Suporn Teng, Jane Carl, Sue Clark, Whitney Patterson, Paul Short, Thomas Marra, John Scott, David Sheppard, Karen Bailey, Jordan Stine, Gregory Forman, Ethan Begalka, Mohamed Abou Elseoud, Gregory Koerner, Chad Corkwell, Heather Atkinson, Alison Virag-McCann, Ronald Njau, Vinessa Webster, Kathryn Harger, Foster Whipple, Ryan Laorr, Claire Cowan, Bailee Droste, Jake Crandell, Madeline Smith, Benjamen Nienhouse, Lindsay Knuth, Anne Phillips, Joshua Hakes, John Nguyen-Tran, Amy Bransch, Allen Scheck, Mallory Crowner, Kyle Banks, Carlie Richardson, Dominic Colosimo, Jinny Bernotas, Hanna Foreman, Jeffrey Cunningham, Makenzie McDowell, Nicholas Hartman, Gregory Battley, Haley Rathkamp, Elsa Gallegos, Ryan Freemire, Tyler Michael, Rachel Macauley, Denzel Smith, Danie Gorentz, Jami Baker, Justin Walser, Jacob Tenney, Anslee Norris, Ryan Roberts, Wyatt Oistad, Anthony Rogers, Aaron Mundale, Eric Zhang, Jacob Garner, Daimon Emerick, Nickolas Battley, Jaison Balluff, Rachel Rumsey, Stephen Elmer, Kevin Holtz, Thomas Ruffley, David Littleton, Ian Walker, Robert McDonnell, Christopher Sibley, Elijah Corbin, Craig Smith, Madalyn Allen, David Palme, Joshua May, John Goodwin, Andrew Stine, Daniel Grusczynski, Brandon Mcsawby, Jared Utsunomiya, Devin Wilcox, John Senger, Sandros Rivera-Letcher, Brian Mitchell, Andrew Barnikow, Terrance Singleton, Clabe Hunt, Alaina Scheidel, Jacob Kingsley, Trent Keyton, Allem Mekonen, Eun Kyo Chung, Mary Catherine Canavan, Jolene Alto, Jillian Davis, Gabrielle-louise White Italia, Hillary Hemry, Dante Delorenzo, Randy Carnahan, Zoran Tomic-Bobas, Perry Truscon, Margaret Northcutt, Adithya Rao, Caitlin Parton, Lauren Gudritz, Tyler Coleman, Jeremy Balluff, Tyreece Banks, Sue Hurd, Dylan Mccarroll, Noah Luikart, Seth Swartout, Rostyslav Chen, Mary Magnotta, Jessica Knott, Devyn Boettcher, Dylan Hawthorne, Jonathan Miller, William Park, Braeden Berg, Derek Hamp, Joseph Roy, Quinn Sheppard, Alanna Bortle, Isaiah Orsborn, Brant Salinaz & Tabitha Hudson
 
 
Anyone can recognize a fellow Spartan for their contributions to MSU's teaching and learning mission or for how they made a lasting impression on your experience. All you have to do is click "Thank an Educator" in the left panel of iteach.msu.edu. From there you'll be directed to a form where you can enter the name, netID, and a short story of the educator you'd like to recognize.

Summary of CT&LI Summit Engagements
This report summarizes data gathered from the Center for Teaching and Learning (CT&LI) Kick-off Summit [held on Jan. 14, 2022] and following asynchronous engagement opportunities, as well as concurrent discussions within the center about space and services to directly address the questions in our charge. To read more about the Kick-off Summit, check out "Reflecting on the Center for Teaching and Learning Innovation Kick-off Summit".

What factors should we consider when deciding where responsibility lies?




Aligning what is already in place; what units / local-level are already doing well.
How the Center and IT (particularly Academic Tech unit) work together.
How to ensure best use and highest purpose for any given resource.




What are the greatest areas of priority for increased collaboration and focus with regard to teaching and learning?




Development of service portfolio and communicating broadly/transparently (adjusting according to ongoing listening/feedback from users + assessment)

What are the demands/needs of educators? What are current/proposed services in the network? Evaluate gaps relative to current staffing. 

Developing “the network” across campus

Developing and maintaining directories of available people, resources and services. Making opportunities for affiliation with the center explicit.





What are our highest areas of need for investment in new skills and expertise, regardless of where those skills are placed




Needed investment in distributed staffing to meet the needs of faculty in colleges/departments/units that may not be as robustly staffed as others in areas/services that the center will not be able to cover (e.g. course assistance).
Evaluation, assessment, feedback, and educational research.
Educator development programming and instructional consultative practitioners.




What models would you see as most effective for increased local support in those colleges or units that currently would not be able to participate in a networked model?




Liaison model, assigning center staff to units, if we add/repurpose positions.
Joint appointments and fellowships, if the center is willing to co-sponsor.
Sponsored work or partial buy-out of educators to augment center staffing.




What design engagements might come after the summit? For instance, to determine the center’s services, design its space, or develop a collaborative model for the network?



Faculty (in process), instructor, and additional educator stakeholder engagement via surveys, interviews, or focus groups.
Evaluation of available center skills, capabilities and available capacities.
Service design exercises specific to individual service portfolio items.
Engagement with IT to coordinate and co-design shared client experience.
Possible direct engagement with MSU students or student-educators (GTAs & ULAs)


Data Highlights
Services and Support Portfolio 

Services

Responsive, point-of-need support, including individual consultations
Curriculum and program development
Course design / reform support and incubation
Development and training on various topics at various levels
Catalog of what to get where, and a directory to find people/expertise
Formal structure for online/hybrid course/program development and support

Space

Spaces that support delivery of training, hosting events, social gatherings
A place with presence to host and build the community of educators
Classroom space to experiment, innovate, and create digital experiences

“faculty can do one offs in a space to try something different with a class”
“technology to check out to use in classrooms (like VR or other tools)”
“space for recording teaching and support for editing”


Additional notes on physical space (data in evaluation re: Hub spaces not 1/14 Summit)

Dedicated desks for center staff, with mix of hot-seating / hotelling
Allows clients to meet with center consultants in semi-private settings
Variety of co-working spaces that enables part-time projects teams to gather
Small-group meeting spaces, high-flex tech enabled for remote participants
Individual booths to isolate noise from remote meetings from clients / coworkers


Connection and Collaboration

Hosting of events for collegiality, fellowship, networking and community building


Collaborative programming



Discipline specific or with faculty experts in certain pedagogies or approaches
With other central parties, e.g. MSU IT, DEI, Academic HR, student success, etc.
With faculty learning communities or administrative groups (e.g. online programs)

Sponsored institutional memberships and global virtual conference access for campus
Hosted and invited outside experts, presenters, and seminars or workshops
Fellowships for faculty with benefits for center, network, and the faculty fellow
Fellowships for graduate students that help them develop and gain hiring advantage
Opportunity for faculty/staff to affiliate with the center to encourage boundary-spanning

Teaching and Learning in Practice

Advocacy, leadership narratives, and communicative storytelling that elevate the importance of teaching and learning excellence at every level
Assessment, visibility, and recognition of teaching and learning
Emphasis on and recognition of teaching and learning in tenure and promotion

incentivizing teaching and learning efforts and allocation of time and talent

Scholarship of Teaching and Learning (SOTL)

Additional Data Details (optional)
Wouldn’t It be Fantastic If (WIFI)
Description of Activity
In this activity the participants were asked to identify blue sky ideas to ultimately group into common themes and inform shared vision for the Center, Network, Teaching and Learning. Participants individually answered the prompt “Wouldn’t it be fantastic if (WIFI) … as many times as they could. Then in small groups, organized statements to show what might be influenced, controlled or created by the Center, Network, or Teaching and Learning. 
Stakeholders raised a variety of needs, which were categorized as ed-tech support, resources, staffing, space, as well as coordination/planning. Building a network for these services seems to be something participants hope for, such as a “shared list of experts across campus to make finding the right person to ask easier”. Additionally, this item “explicit partnerships and shared services between the teaching center and other key support units,” speaks to the network.. When it comes to specific services, support for DEI in instruction, fostering innovative practices, instructional design, and pedagogy were among those most frequently mentioned. Consulting, training and events are delivery formats most often associated with the center. 
The most common themes can be found here: WIFI Themes 
What the Center should provide: Services, Space, Coordination

Services: Consulting, special projects to solve common problems, access to experts, and intramural grants / sponsorships.
A space to provide access to services and resources, and invite educators to gatherings.
Coordination of services and facilitation of collaboration between units and people.

E.g. Educator showcase, repository/ a knowledge-base, and events calendar for all offerings across the university

Opportunities for part-time affiliation to center, as fellows, or to staff services or projects.
Classroom space to innovate and create digital experiences

“where faculty can do one offs in a space to try something different with a class”
“technology to check out to use in classrooms (like VR or other tools)”
“space for recording teaching and support for editing”


What the Educator Network should provide: Coordination, Collaboration, Networking

Coordinate the Educator Network with participation of center and other stakeholders

Allow for collaboration and self-organizing
Recognition to colleagues who contribute

Functional network, depended on by clients (needs) and university (commissioned work)

Maintain a “list of experts”, make it easier to find “the right people” to ask.

Opportunities for learning space experimentation, in prototype classrooms and digital.

What the whole University should support in T&L: Services, Pedagogy Practices, EdTech
In this section, some participants understood Teaching and Learning as how it is viewed and supported by the administration, while others provided more specific ideas around teaching resources and services   

Services and resources should be shared in a variety of ways and rather than being siloed all units should work together bringing the following together as shown in this quote “More collaboration and breaking down silos”

Creating a Network of experts coming from all units
Have connection points to colleges and “cross-college work” and working groups
Provide university funding for projects, “awards, innovation grants” for T&L.
“Both/And approach to broad everyone should know AND specific ideas in the disciplines or colleges”, perhaps with the center being more active in the former and the college more active in the latter such as DBER.

All educators may contribute and share pedagogy/best practices in peer-support.
Other supports include and may recognize needs of stakeholders: quality standards, DEI (including opportunities and accessibility), educational technology, and sponsored research such as SoTL, and those not typically included in educator support. 
There should be tangible appreciation of the work of educators in Teaching and Learning, including leadership narratives and recognition for RPT.

What I need from you… 
The What I Need From You  (WINFY) activity asked participants to assume one of five roles, randomly assigned. These included Academic Unit Administrators, Faculty and Instructors, Center Affiliated Staff, College Affiliated Staff, and University-Wide Staff.
Each group was asked to outline what they needed from each of the other four groups to be successful in their roles. The following themes emerged from each of the groups, pointing to commonalities among groups about what each would like to see from the Center.
Services and Support Portfolio
A clear and concise services and support portfolio emerged as a major theme. All five groups said that services and support portfolio was what they needed- both as stakeholders in the center, as center staff working with those stakeholders, and those who were potential partners and patrons of the center. The services and support portfolio -of what the Center provides, what it can offer to help with course design, instructional design, and various other activities, and how to contact and use the center was foundational for all five groups.
Participants in the WINFY activity wanted to have clear definitions of roles and resources of the center; clearer collaboration with college faculty and staff on projects and programs; a better understanding of what types of questions can be referred to the center; and ad hoc but nimble service support. Specific requests included consultations, development and trainings for various comfort levels of instructors, a clear catalog of what to get where, cooperation with local support, a list of resources.
Connection and Collaboration
Another dominant theme across all five groups was the need for and understanding of connection and collaboration. Primarily, participants from the groups wanted other units to be collaborative with the center, to figure out how to connect across boundaries, and how to leverage and build relationships. Four of the groups mentioned more collaborative work with staff in the colleges who are currently working on teaching and learning initiatives. Three of the five groups mentioned collaborative program opportunities, and two of the five groups mentioned a networked approach.
Teaching and Learning in Practice
The third theme that all five groups mentioned was what we are calling teaching and learning in practice. This encompasses a number of things, including teaching and learning in tenure and promotion, incentivizing teaching and learning, and the scholarship of teaching and learning. There was again the need for collaborative programming, this time with discipline specific colleges and with faculty who are experts in certain pedagogies or approaches. One group wanted to know what teaching and learning capabilities are available to help other educators, while another said that assistance with aligning course level objectives, assessments, and curricula with the institutional practices and the resources of the center would be useful. The Academic Unit Administrator and the Faculty group both had incentivizing teaching and learning as something they’d like to see from the center and center staff. There also was an overarching theme of Scholarship of Teaching and Learning (SOTL) but none of the groups made it their top priority-it did emerge as a theme though, so important to highlight here.
Minimum Viable Product Reviews 
The “minimum viable product” activity was framed as a Yelp review session. Participants were paired in teams of two and asked to take on the perspective of an educator who had worked with the Center for T&LI and had a positive experience. Throughout the 17 combined Center “reviews” the following were the top ten most mentioned themes/services. Within each of these areas, participants in the 01/14/2022 Kick-off Summit mentioned a range of examples (i.e. Center experiences [per activity instructions]). High level captures of examples for each are included below. 
Coaching/Consultation (Feedback, Support, Emotional Support)
Almost 65% of the reviews mentioned some version of coaching or consultation (including additional keywords such as feedback, support, guiding, and helping). Some examples of topics and underlying services within this category include: restructuring programs, refining crouse design, and reviewing curriculum; developing formative and summative assessments, transitioning to different feedback models, and integrating student voice; and finally combining theory and practice, integrating technology and pedagogy, as well as course alignment and student engagement.  
Pedagogy (Student Voice)
Over half of the reviews related to methods and practices for engaging in teaching. Examples of experiences and services related to this topic include but are not limited to: support and guidance for strategies, envisioning difference learning experiences, participating in design experiences to try new approaches to teaching and learning; integrate research and teaching; focus on student experiences, create supporting and effective learning experiences, create inclusive and welcoming spaces. 
Restructure/Redesign (Modality, Curriculum)
41% of reviews specifically called out redesign as a service of the Center. Examples of restructure and redesign (including topics of modality and curriculum) in the experience reviews include but are not limited to: moving face to face courses online (and planning for possible future transitions) and adapting class to a different structure (i.e. rubric or flipped models, competency-based learning outcomes, trauma informed teaching, asset based practices, etc.).
Student Experience (Engagement, Student-Centered)
41% of reviews mention the Center supporting them in ways that positively impacted student experience, student engagement, and student-centered design. Examples of this theme include: creating welcoming, supportive, and effective learning environments; reviewing curriculum and developing rubrics with respect to student engagement (and adjusting as necessary); and learning about theories of improving student connections to engage with them more effectively. 
Confidence (Empowered)
35% of reviews specifically denote improvements in educator confidence and empowerment after working with the Center. Topics where educators had this improved sense of ability and agency included student centered teaching and learning practices, creating supportive and effective learning environments, initiating collaborative partnerships, and general teaching and learning experimentation and implementation. 
Collaboration/Partnerships
35% of reviews emphasized the importance of collaborative partnerships with the Center across units. This ranged from individual consultations with faculty to full-scale curricular and program developments. The nature of these partnerships in terms of scope and focus varied in the reviews, but what remained consistent was the value that is derived from these relationships with the Center. 
Connection/Community
18% underscored the importance of connection to a network of educators through the Center and the community that is derived from it. This was mentioned in the context of relationships built with Center staff along with events where networking takes place. Sometimes, educators connecting with other educators can make a huge difference in their teaching as it provides essential opportunities for sharing what is being done and learned in one context to another. 
Assessment
Assessment was mentioned by 18% of the reviews as being an important piece of expertise that the Center can offer to faculty and programs at MSU. Of course, assessment comes in a myriad of forms and faculty are often seeking ways to improve on their assessment strategies and design.
Inclusion
18% of the reviews made mention of how consultative relationships with the Center could help them improve their efforts around accessibility and inclusion in their classrooms and digital learning environments. 
Research/SOTL (Scholarship of Teaching & Learning)
12% of the reviews mentioned various ways they envisioned that the Center staff could help them with their research and scholarship efforts. Examples were not provided in the reviews specifically, but we know that the approaches to research in the scholarship of teaching and learning in particular at MSU are vastly different from college to college and that the Center staff have a great deal of experience and expertise in these areas.