We found 175 results that contain "#supporting students"
Posted on: MSU Academic Advising

Planning Support
Explore planning ideas, tools, and support specific to academic advisors. This includes ideas for creating events for your students, managing higher volume student contact during different points in the academic year, and planning for annual evaluations.
NAVIGATING CONTEXT
Posted on: PREP Matrix

Developing Support Systems
This playlist begins with resources about developing a community both inside and outside of grad school, moves into discussions of relationships, families, and spirituality, then provides resources specific to grad students with children, and ends with official entities like GEU and COGS.
NAVIGATING CONTEXT
Posted on: PREP Matrix

Sustaining Support Systems
This playlist begins with an overview of the different people and skills you need in your support system, moves into resources specific to maintaining your relationship with family, friends, and significant others, then discusses how to balance graduate school with the rest of your life, and ends with several MSU offices meant to support students through their program.
NAVIGATING CONTEXT
Posted on: #iteachmsu

Spring Conference on Teaching, Learning & Student Success 2021
This is a collection of all the sessions presented at the 2021 Spring Conference on Teaching, Learning, and Student Success. You can continute the conversation by logging in with your MSU netID and commenting on articles here. To view the full presentation recordings, please return to the Spring Conference page on D2L.
note: you must self enroll to access this page.
http://bit.ly/2021SpringConfEnroll
note: you must self enroll to access this page.
http://bit.ly/2021SpringConfEnroll
PEDAGOGICAL DESIGN
Posted on: #iteachmsu

Are you worried about a student?
In addition to referring students to CAPS directly, MSU offers resources for helping a student you have concerns about. This playlist has been developed to make finding those resources easy.
NAVIGATING CONTEXT
Posted on: #iteachmsu

Student Success Contacts and Resources
This Student Success playlist was created by Jeana-Dee Allen and Joyce Meier; members of the Educators Empowering Student Success Group (facilitated by Mary Beth Heeder and Jeno Rivera) which is working on the Faculty Improving Student Success Strategic Initiative. Each article in this playlist contains a list of resources that promote student success. All links provided are direct links (ONE CLICK) connecting you to contact information or an educator who can respond to your questions and/or help your students. Thank you for helping our students achieve their goals.
If you can not quickly find what you are looking for, please email Mary Beth Heeder, senior consultant and project manager for Student Learning and Success, (heeder@msu.edu) and we will respond within 24 business hours.
If you can not quickly find what you are looking for, please email Mary Beth Heeder, senior consultant and project manager for Student Learning and Success, (heeder@msu.edu) and we will respond within 24 business hours.
NAVIGATING CONTEXT
Posted on: #iteachmsu

Instruction, Feedback, Assessments & Centering Students in Remote Environments
This playlist is a growing collection of content aimed at supporting educators as they traverse ongoing shifts in teaching environment, procedures related to grading, and other uncertainties that results from ongoing pandemics... all the while keeping student success at the core of their work.
ASSESSING LEARNING
Posted on: Teaching Toolkit Ta...
Supporting Student Basic Needs
Basic Needs Syllabus Statement
Including a basic needs statement on your statement can help your students identify resources and support that can help make their time at MSU more productive and caring. As well, it identifies you are someone who cares about the wellbeing of students in your classes.
Sample Syllabus Statement
Any student in this class who experiences difficulty affording groceries or accessing sufficient food to eat every day, or who lacks a safe and stable place to live, and believes this may affect their performance in our course, is urged to contact their academic advisor for support. You may also contact the MSU Student Food Bank (http://foodbank.msu.edu) for help getting access to healthy foods. Furthermore, if you are experiencing any other challenges with basic needs, you may also notify me, and I will work to connect you with any resources that I have access to.
Using this Statement
This statement can be used on the syllabus for undergraduate courses. To prepare you for student inquiries, familiarize yourself with the basic needs resources available in your department and college. Also, see Sara Goldrick-Rab’s Medium article on this topic: https://bit.ly/2vzzIwi
How Can I Help?
Be intentional. Check-in early. Student missing class? Student sleeping in class? Ask your student what there needs might be-encourage them to talk with their advisor.
Get to know your department’s advisors and the work they do to support student success.
Familiarize yourself with existing services on campus. You do not have to know everything! Check out:
http://studentaffairs.msu.edu/
https://www.rcpd.msu.edu/
https://finaid.msu.edu/
http://studentparents.msu.edu/
For more information and links to research and additional resources contact:
Benjamin Lauren, PhD, Assistant Professor of Experience Architecture Assistant Director of MA in Digital Rhetoric and Professional Writing
blauren@msu.edu
Kim Steed-Page, MSW, Director Student Parent Resource Center
steedkim@msu.edu
Including a basic needs statement on your statement can help your students identify resources and support that can help make their time at MSU more productive and caring. As well, it identifies you are someone who cares about the wellbeing of students in your classes.
Sample Syllabus Statement
Any student in this class who experiences difficulty affording groceries or accessing sufficient food to eat every day, or who lacks a safe and stable place to live, and believes this may affect their performance in our course, is urged to contact their academic advisor for support. You may also contact the MSU Student Food Bank (http://foodbank.msu.edu) for help getting access to healthy foods. Furthermore, if you are experiencing any other challenges with basic needs, you may also notify me, and I will work to connect you with any resources that I have access to.
Using this Statement
This statement can be used on the syllabus for undergraduate courses. To prepare you for student inquiries, familiarize yourself with the basic needs resources available in your department and college. Also, see Sara Goldrick-Rab’s Medium article on this topic: https://bit.ly/2vzzIwi
How Can I Help?
Be intentional. Check-in early. Student missing class? Student sleeping in class? Ask your student what there needs might be-encourage them to talk with their advisor.
Get to know your department’s advisors and the work they do to support student success.
Familiarize yourself with existing services on campus. You do not have to know everything! Check out:
http://studentaffairs.msu.edu/
https://www.rcpd.msu.edu/
https://finaid.msu.edu/
http://studentparents.msu.edu/
For more information and links to research and additional resources contact:
Benjamin Lauren, PhD, Assistant Professor of Experience Architecture Assistant Director of MA in Digital Rhetoric and Professional Writing
blauren@msu.edu
Kim Steed-Page, MSW, Director Student Parent Resource Center
steedkim@msu.edu
Authored by: Kim Steed-Page & Benjamin Lauren
Navigating Context
Posted on: #iteachmsu

Supporting Students with Disabilities During COVID19
Topic Area: Pandemic Pivot
Presented by: Ashley Maloff, Jennifer Montague
Abstract:
This presentation will discuss how the Resource Center for Persons with Disabilities (RCPD) adapted services to support students with disabilities when classes became remote due to COVID-19. We will provide information on common accessibility issues for students, both pre-COVID and now, and discuss the critical role faculty play in the student accommodation process. We will review the process for registering with the RCPD and the steps taken to determine reasonable accommodations. We will cover what is a reasonable accommodation and how to communicate with students about VISA accommodations.The presentation will also provide an overview of the innovative services offered by the RCPD to meet student needs during the pandemic. We will discuss the collective efforts of the RCPD staff to respond to student requests for more connection. These programs include peer mentoring, community building, and an enhanced program for incoming freshmen with disabilities.
Presented by: Ashley Maloff, Jennifer Montague
Abstract:
This presentation will discuss how the Resource Center for Persons with Disabilities (RCPD) adapted services to support students with disabilities when classes became remote due to COVID-19. We will provide information on common accessibility issues for students, both pre-COVID and now, and discuss the critical role faculty play in the student accommodation process. We will review the process for registering with the RCPD and the steps taken to determine reasonable accommodations. We will cover what is a reasonable accommodation and how to communicate with students about VISA accommodations.The presentation will also provide an overview of the innovative services offered by the RCPD to meet student needs during the pandemic. We will discuss the collective efforts of the RCPD staff to respond to student requests for more connection. These programs include peer mentoring, community building, and an enhanced program for incoming freshmen with disabilities.
Authored by: Ashley Maloff, Jennifer Montague
Navigating Context
Posted on: #iteachmsu

Supporting Students with Learning Disabilities During Covid-19
Topic Area: Pandemic Pivot
Presented by: Ashley Maloff, Abby Johnson
Abstract:
The RCPD Stern Tutoring and Alternative Techniques for Education (STATE) Program began providing innovative and important assistance for MSU students with learning disabilities in the spring of 2004. Each fall and spring, the program works with partnered colleges at MSU to invite students with learning disabilities who are on academic probation or at risk of falling on probation to participate. STATE provides disability-specific instructional, tutorial, and peer mentoring components as well as strategies for academic success. When MSU courses transitioned to remote learning, instructors transitioned the STATE seminar to weekly Zoom sessions. Even though there was a drastic change in the format of the program, students continued to support each other, build community, and displayed a high degree of resilience. Come learn how this Program was moved online and was continuously improved over the three semesters of virtual learning.
Presented by: Ashley Maloff, Abby Johnson
Abstract:
The RCPD Stern Tutoring and Alternative Techniques for Education (STATE) Program began providing innovative and important assistance for MSU students with learning disabilities in the spring of 2004. Each fall and spring, the program works with partnered colleges at MSU to invite students with learning disabilities who are on academic probation or at risk of falling on probation to participate. STATE provides disability-specific instructional, tutorial, and peer mentoring components as well as strategies for academic success. When MSU courses transitioned to remote learning, instructors transitioned the STATE seminar to weekly Zoom sessions. Even though there was a drastic change in the format of the program, students continued to support each other, build community, and displayed a high degree of resilience. Come learn how this Program was moved online and was continuously improved over the three semesters of virtual learning.
Authored by: Ashley Maloff, Abby Johnson
Pedagogical Design
Posted on: #iteachmsu

How the Collaborative Learning Center Supports Student Success
The Collaborative Learning Center supports student success in a variety of ways. Some examples are through our academic success skills workshops, where we teach students how to use the "six strategies of effective learning" in their studies, and through our peer educator training program, where we help peer educators develop more comprehensive techniques to support students both in and out of the classroom. This poster describes the various CLC programs that support student success.
To access a PDF of the "How the Collaborative Learning Center Supports Student Success" poster, click here.
Description of the Poster
HOW THE COLLABORATIVE LEARNING CENTER SUPPORTS STUDENT SUCCESS
Sam Drake, Jessica Deforest, Sara Morales, Ariel Arnold
Academic Success Skills Workshops
Through a variety of workshops and structured study sessions, the CLC can help you get on the path to academic success. Students will learn to set goals, use their time more efficiently, and become better learners. Additionally, students will expand their range of study strategies and learn to analyze course content and assessments in order not just to improve grades, but also to heighten understanding, intellectual development, and long term retention.
Comments From Students
“I would recommend this resource to a fellow colleague because I personally came back with a lot of helpful tips that I feel will help me succeed and why wouldn’t I want that for a friend.” – UGS 110 Student
“I would recommend this resource to a friend because it helped me realize the actual extent of my procrastination, and how that is affecting me. Even now I am getting this worksheet done very quickly after the session and not waiting until later, having to struggle to figure out what was said in the presentation.” – UGS 110 Student
I would recommend this resource to anyone who is struggling in note taking strategies and processing information in lectures. This was extremely helpful for me, and I think that it would be great for anyone to take! I do not think that there is an instance where I would not recommend this to a friend, because even if you like the note taking strategies that you use, this workshop
Peer Educator Training
The CLC provides training and professional development opportunities that are developed to enhance Peer Educators’ skills in supporting their fellow students. Training and professional development opportunities are grounded in research and best practices. Sessions include pedagogy, socio-emotional skills, and university policy and procedures.
Comments from Students
I thought this was a great session that should be presented to a wider audience! I think empathy is something that everyone could use a little practice with from time to time – Peer Educator Training Participant
I really liked the chat back feature. It seems more effective in articulating a response than being asked the same question in person. I liked that the presentation included engaging videos. The polls really helped to express our opinions. The content of the presentation was clear, and I learned a lot. – Peer Educator Training Participant
Student Interests and Support Survey (SISS)
The Spartan Interests and Support Survey (SISS) is a university-wide initiative designed to assess how we can best support incoming students. This assessment measures several "non-academic" factors that have been proven to connect to college success. Scores from the assessment will be used to proactively refer students to campus resources and to help us as a university understand what we can do in the future to best support our students. Variables measured are .Positive Self-Concept – Realistic Self-Appraisal, Long Range Goals, Availability Of A Strong Support Person, Non-Traditional Learning, Demonstrated Community Service, Strong Leadership Experience, Navigating the System of Racism (or other “isms”)
1 in 4: The number of students who indicated that they would most like a job that involves working with people
15% The percentage of incoming students who indicated that they did not have a clear plan for their future.
This diagram shows the 3 areas in which the CLC supports student success: Academic Success Skills workshops, Students Success Assessment, and Peer Educator Training.
To access a PDF of the "How the Collaborative Learning Center Supports Student Success" poster, click here.
Description of the Poster
HOW THE COLLABORATIVE LEARNING CENTER SUPPORTS STUDENT SUCCESS
Sam Drake, Jessica Deforest, Sara Morales, Ariel Arnold
Academic Success Skills Workshops
Through a variety of workshops and structured study sessions, the CLC can help you get on the path to academic success. Students will learn to set goals, use their time more efficiently, and become better learners. Additionally, students will expand their range of study strategies and learn to analyze course content and assessments in order not just to improve grades, but also to heighten understanding, intellectual development, and long term retention.
Comments From Students
“I would recommend this resource to a fellow colleague because I personally came back with a lot of helpful tips that I feel will help me succeed and why wouldn’t I want that for a friend.” – UGS 110 Student
“I would recommend this resource to a friend because it helped me realize the actual extent of my procrastination, and how that is affecting me. Even now I am getting this worksheet done very quickly after the session and not waiting until later, having to struggle to figure out what was said in the presentation.” – UGS 110 Student
I would recommend this resource to anyone who is struggling in note taking strategies and processing information in lectures. This was extremely helpful for me, and I think that it would be great for anyone to take! I do not think that there is an instance where I would not recommend this to a friend, because even if you like the note taking strategies that you use, this workshop
Peer Educator Training
The CLC provides training and professional development opportunities that are developed to enhance Peer Educators’ skills in supporting their fellow students. Training and professional development opportunities are grounded in research and best practices. Sessions include pedagogy, socio-emotional skills, and university policy and procedures.
Comments from Students
I thought this was a great session that should be presented to a wider audience! I think empathy is something that everyone could use a little practice with from time to time – Peer Educator Training Participant
I really liked the chat back feature. It seems more effective in articulating a response than being asked the same question in person. I liked that the presentation included engaging videos. The polls really helped to express our opinions. The content of the presentation was clear, and I learned a lot. – Peer Educator Training Participant
Student Interests and Support Survey (SISS)
The Spartan Interests and Support Survey (SISS) is a university-wide initiative designed to assess how we can best support incoming students. This assessment measures several "non-academic" factors that have been proven to connect to college success. Scores from the assessment will be used to proactively refer students to campus resources and to help us as a university understand what we can do in the future to best support our students. Variables measured are .Positive Self-Concept – Realistic Self-Appraisal, Long Range Goals, Availability Of A Strong Support Person, Non-Traditional Learning, Demonstrated Community Service, Strong Leadership Experience, Navigating the System of Racism (or other “isms”)
1 in 4: The number of students who indicated that they would most like a job that involves working with people
15% The percentage of incoming students who indicated that they did not have a clear plan for their future.
This diagram shows the 3 areas in which the CLC supports student success: Academic Success Skills workshops, Students Success Assessment, and Peer Educator Training.
Authored by: Samuel Drake, Jessica Deforest, Sara Morales, Ariel Arnold
Navigating Context
Posted on: #iteachmsu
Students are People, Too: Supporting Students Academically and Personally
When I first started teaching high school, a student in my school was found dead, a suspected victim of suicide We were given a letter to read to the students that detailed who had passed away and what had happened. The student who had died had not been one of my students, nor were any of my students’ particularly close with them, yet this incident affected me deeply. I was powerfully reminded that my students had just as many challenges as I did; likely, they had many more than I was even vaguely aware of. Throughout the rest of that school year, I continued to learn, at different points, about not only students’ academic but also non-academic struggles. Student challenges ranged from heartbreak and self-esteem issues to serious mental health issues and difficult home lives.
I don’t teach high school anymore, and thankfully I haven’t faced any more student deaths, but my students here at Michigan State still have challenges. They’re just different ones. Since I teach a math class commonly taken by freshmen and sophomores, I encounter students that are often in the middle of the difficult transition from high school to college and are dealing with the personal problems associated with this new phase in life. I have often felt a responsibility to do what I can to help my students with their challenges. My ability to help is limited (for example, I am not a counselor or social worker), but I have found there are some things I can do. In this post, I’ll share some reasons I’ve found to care about student challenges and why colleges and universities nationwide are recognizing the importance of supporting teachers and academic staff in providing a safer, more welcoming environment for students. I will share some ways you can recognize and respond to challenges that your students face, and will share some resources available to you to help students at Michigan State.
Why Do We Care?
With the ever-increasing educational demands on the American workforce, colleges and universities, including Michigan State, are taking more of an interest in students’ non-academic challenges. These challenges often affect students’ academic performance, and influence graduation and retention rates. Some may ask, though, why we should even care about our students’ challenges. Our students are adults and the final responsibility for their well-being rests with them. They have advisers and friends and roommates to help them. We have our own difficulties and demands in our life that can overwhelm us at times. Why do we need to care about our students’ personal issues?
We need to help because our students are people, just like us. One of my favorite parts of the Graduate Employees Union is their frequent use of the word “solidarity.” When there is solidarity in a group, the members of the group recognize a need to help each other, to stand up for each other as best they can. I have always believed in and sought for solidarity with the human race.
Every single one of my students is a person, a human, a fellow Spartan, and deserves the respect each of those titles entails. Yes, my students are not always responsible human beings, and sometimes they try to take advantage of me, and yes, they often frustrate me. But they are still human beings, still people, and when I recognize that, I feel a responsibility to do what I can to help them.
As teachers, we have especial opportunities to help our students. We are scheduled to see them at certain times each week. We have a responsibility to educate them and help them succeed in our classes. More often than not, a student’s personal challenges will make it more difficult for them to succeed academically. I see no reason why we cannot extend our academic responsibility for our students a little bit farther to caring for their personal success.
Providing a Safer, Welcoming Environment
My classroom environment is based on my belief in common humanity. All of my students are worth caring about because they are human, just like me. Because of that, I try to provide a safer environment for them. There may be no perfect way to make our students feel safe and supported in our classrooms, but there are some things I have done that have yielded success. I try get to class a little early to I can talk to my students as they come in. I learn as many names as I can, and try to call on students by name during class. If I see my students outside of class, I try to make sure they know I recognize them, either by saying, “Hi!” or just making eye contact and smiling. I talk to my students, I ask about them, and try to remember what they tell me. I try to make them feel recognized and known to me. I want my students to know that they are more than just the human aspect of my paycheck.
Doing these sociable things that make for a safer classroom environment are not always easy. We as graduate students sometimes end up in charge of large lectures where learning the names of all our students may not be as feasible. Sometimes talking and interacting with students is not something that comes easily to us. Our students themselves may at times be rude, shy, or closed to us. But that should not dissuade us from recognizing our students as human beings and then pushing ourselves further to reach out to them.
Recognizing and Responding to Student Challenges
One way or another, we know some things about our students. We may not know everything about them, but we get to know what “normal” looks like for them. Because of that, deviations from this “normal” can be an indicator of student issues. For example, I once had a student who was normally one of my most frequent participators spend most of class staring at her desk. After class, I talked to her and she shared with me that she was having troubles with a roommate. While teaching high school, I had a student who had started out as one of my highest achieving students, but started skipping class because he had developed severe difficulties with depression. I unfortunately did not realize this until another high school teacher made me aware of the situation. Other times I have had students who have disappeared from class after having almost perfect attendance for the semester, or have seen grades inexplicably drop. These are all warning signs that something is going on, and that we should do something to help these students.
As teachers, our options for helping students are limited. It is good for us to be aware of student challenges , but getting too involved in student problems is often a less than ideal solution, since we may not have the professional training to fully support them. If I notice a student is acting differently or if their attendance or grades have changed abruptly, I’ll simply talk to them briefly before or after class to check in and see how they are doing. If I’m unable to catch them in class, a simple email expressing concern works well. I’ve found that, in addressing students’ personal problems, sometimes my students need a listening ear more than anything. They just need someone to recognize that they’re struggling and let them know that it is okay to struggle.
Resources Available for Struggling Students
As teachers, the help we can personally offer students doesn’t extend much past providing a listening ear and perhaps making accommodations in class during difficult times.If students need extra help, there are many on and off campus resources available. Students may need professional help with emotional problems, or perhaps need help external help resolving a conflict. Some international students may be struggling with the transition to living in a different nation and culture. In more serious cases, students may need help dealing with discrimination, relationship violence, or sexual assault. Michigan State has many on-campus resources available to help these students (see links listed under “Additional Resources”). And many of our students live on campus, and thus have access to the Neighborhood Engagement Centers. In addition to providing academic services, these Engagement Centers provide health and wellness services, intercultural engagement, and residential support for students. More information about these services can be found at http://www.neighborhoods.msu.edu/. Also, you can share specific concerns about students with staff in the Neighborhoods by sending an email to nhds@msu.edu.
More than anything, make sure your students know there is help available to them and that there is nothing wrong with seeking help. As a mathematics teacher, I am overjoyed when my students ask me questions. I don’t always know the answers, and sometimes I push the students to find the answers themselves, but I am always happy that they asked. As TAs and instructors, we can help students feel comfortable asking for help, both academically and personally. And that is a skill more valuable than perhaps any of us realize.
Additional Resources at Michigan State University:
Counseling Center
Student Conduct and Conflict Resolution
LGBT Resource Center
Resource Center for Persons with Disabilities
Office for International Students and Scholars
Office for Inclusion and Intercultural Initiatives
Office of the Ombudsperson
Campus Police
Office of Institutional Equity
Originally posted at “Inside Teaching MSU” (site no longer live): Gundlach, M. Students are People, Too: Supporting Students Academically and Personally. inside teaching.grad.msu.edu
I don’t teach high school anymore, and thankfully I haven’t faced any more student deaths, but my students here at Michigan State still have challenges. They’re just different ones. Since I teach a math class commonly taken by freshmen and sophomores, I encounter students that are often in the middle of the difficult transition from high school to college and are dealing with the personal problems associated with this new phase in life. I have often felt a responsibility to do what I can to help my students with their challenges. My ability to help is limited (for example, I am not a counselor or social worker), but I have found there are some things I can do. In this post, I’ll share some reasons I’ve found to care about student challenges and why colleges and universities nationwide are recognizing the importance of supporting teachers and academic staff in providing a safer, more welcoming environment for students. I will share some ways you can recognize and respond to challenges that your students face, and will share some resources available to you to help students at Michigan State.
Why Do We Care?
With the ever-increasing educational demands on the American workforce, colleges and universities, including Michigan State, are taking more of an interest in students’ non-academic challenges. These challenges often affect students’ academic performance, and influence graduation and retention rates. Some may ask, though, why we should even care about our students’ challenges. Our students are adults and the final responsibility for their well-being rests with them. They have advisers and friends and roommates to help them. We have our own difficulties and demands in our life that can overwhelm us at times. Why do we need to care about our students’ personal issues?
We need to help because our students are people, just like us. One of my favorite parts of the Graduate Employees Union is their frequent use of the word “solidarity.” When there is solidarity in a group, the members of the group recognize a need to help each other, to stand up for each other as best they can. I have always believed in and sought for solidarity with the human race.
Every single one of my students is a person, a human, a fellow Spartan, and deserves the respect each of those titles entails. Yes, my students are not always responsible human beings, and sometimes they try to take advantage of me, and yes, they often frustrate me. But they are still human beings, still people, and when I recognize that, I feel a responsibility to do what I can to help them.
As teachers, we have especial opportunities to help our students. We are scheduled to see them at certain times each week. We have a responsibility to educate them and help them succeed in our classes. More often than not, a student’s personal challenges will make it more difficult for them to succeed academically. I see no reason why we cannot extend our academic responsibility for our students a little bit farther to caring for their personal success.
Providing a Safer, Welcoming Environment
My classroom environment is based on my belief in common humanity. All of my students are worth caring about because they are human, just like me. Because of that, I try to provide a safer environment for them. There may be no perfect way to make our students feel safe and supported in our classrooms, but there are some things I have done that have yielded success. I try get to class a little early to I can talk to my students as they come in. I learn as many names as I can, and try to call on students by name during class. If I see my students outside of class, I try to make sure they know I recognize them, either by saying, “Hi!” or just making eye contact and smiling. I talk to my students, I ask about them, and try to remember what they tell me. I try to make them feel recognized and known to me. I want my students to know that they are more than just the human aspect of my paycheck.
Doing these sociable things that make for a safer classroom environment are not always easy. We as graduate students sometimes end up in charge of large lectures where learning the names of all our students may not be as feasible. Sometimes talking and interacting with students is not something that comes easily to us. Our students themselves may at times be rude, shy, or closed to us. But that should not dissuade us from recognizing our students as human beings and then pushing ourselves further to reach out to them.
Recognizing and Responding to Student Challenges
One way or another, we know some things about our students. We may not know everything about them, but we get to know what “normal” looks like for them. Because of that, deviations from this “normal” can be an indicator of student issues. For example, I once had a student who was normally one of my most frequent participators spend most of class staring at her desk. After class, I talked to her and she shared with me that she was having troubles with a roommate. While teaching high school, I had a student who had started out as one of my highest achieving students, but started skipping class because he had developed severe difficulties with depression. I unfortunately did not realize this until another high school teacher made me aware of the situation. Other times I have had students who have disappeared from class after having almost perfect attendance for the semester, or have seen grades inexplicably drop. These are all warning signs that something is going on, and that we should do something to help these students.
As teachers, our options for helping students are limited. It is good for us to be aware of student challenges , but getting too involved in student problems is often a less than ideal solution, since we may not have the professional training to fully support them. If I notice a student is acting differently or if their attendance or grades have changed abruptly, I’ll simply talk to them briefly before or after class to check in and see how they are doing. If I’m unable to catch them in class, a simple email expressing concern works well. I’ve found that, in addressing students’ personal problems, sometimes my students need a listening ear more than anything. They just need someone to recognize that they’re struggling and let them know that it is okay to struggle.
Resources Available for Struggling Students
As teachers, the help we can personally offer students doesn’t extend much past providing a listening ear and perhaps making accommodations in class during difficult times.If students need extra help, there are many on and off campus resources available. Students may need professional help with emotional problems, or perhaps need help external help resolving a conflict. Some international students may be struggling with the transition to living in a different nation and culture. In more serious cases, students may need help dealing with discrimination, relationship violence, or sexual assault. Michigan State has many on-campus resources available to help these students (see links listed under “Additional Resources”). And many of our students live on campus, and thus have access to the Neighborhood Engagement Centers. In addition to providing academic services, these Engagement Centers provide health and wellness services, intercultural engagement, and residential support for students. More information about these services can be found at http://www.neighborhoods.msu.edu/. Also, you can share specific concerns about students with staff in the Neighborhoods by sending an email to nhds@msu.edu.
More than anything, make sure your students know there is help available to them and that there is nothing wrong with seeking help. As a mathematics teacher, I am overjoyed when my students ask me questions. I don’t always know the answers, and sometimes I push the students to find the answers themselves, but I am always happy that they asked. As TAs and instructors, we can help students feel comfortable asking for help, both academically and personally. And that is a skill more valuable than perhaps any of us realize.
Additional Resources at Michigan State University:
Counseling Center
Student Conduct and Conflict Resolution
LGBT Resource Center
Resource Center for Persons with Disabilities
Office for International Students and Scholars
Office for Inclusion and Intercultural Initiatives
Office of the Ombudsperson
Campus Police
Office of Institutional Equity
Originally posted at “Inside Teaching MSU” (site no longer live): Gundlach, M. Students are People, Too: Supporting Students Academically and Personally. inside teaching.grad.msu.edu
Posted by: Maddie Shellgren
Pedagogical Design
Posted on: #iteachmsu

Transitioning Community Partnerships to Virtual Learning Environments to Support Student Success
Topic Area: Information Session
Presented by: Stephanie Brewer, Michelle Snitgen, Renee Brown
Abstract:
During this session, you will learn about and explore elements of strong partnerships to effectively co-create community engaged learning opportunities for students. Hear examples of how existing faculty/community partnerships were successfully transitioned to the virtual learning environment, discuss considerations for initiating and sustaining partnerships in the virtual environment, and explore resources to assist you in partnership development and/or enhancement. This workshop is loaded with helpful tools that are relevant for in-person or virtual community engagement, and whether you’re already working with community partners or you are new to working with community partners. Join the conversation and map out community engaged learning strategies for student success.Session Resources: (log in to G-Drive with your MSU netID)Elements of Successful Community Engaged Partnership (PDF)Community Engaged Learning Course Development Guide (PDF)Building Community Partnerships Canvas (PDF)Social Change Wheel Toolkit (PDF)Planning During Disruption (DOCX)Virtual Community Engagement (PDF)101 Ways to Reflect (PDF)Peralta Online Equity Rubric (PDF)Global Community-Engaged Learning Rubric and Best Practice Guide (PDF)Storytelling and Social Change (PDF)
Presented by: Stephanie Brewer, Michelle Snitgen, Renee Brown
Abstract:
During this session, you will learn about and explore elements of strong partnerships to effectively co-create community engaged learning opportunities for students. Hear examples of how existing faculty/community partnerships were successfully transitioned to the virtual learning environment, discuss considerations for initiating and sustaining partnerships in the virtual environment, and explore resources to assist you in partnership development and/or enhancement. This workshop is loaded with helpful tools that are relevant for in-person or virtual community engagement, and whether you’re already working with community partners or you are new to working with community partners. Join the conversation and map out community engaged learning strategies for student success.Session Resources: (log in to G-Drive with your MSU netID)Elements of Successful Community Engaged Partnership (PDF)Community Engaged Learning Course Development Guide (PDF)Building Community Partnerships Canvas (PDF)Social Change Wheel Toolkit (PDF)Planning During Disruption (DOCX)Virtual Community Engagement (PDF)101 Ways to Reflect (PDF)Peralta Online Equity Rubric (PDF)Global Community-Engaged Learning Rubric and Best Practice Guide (PDF)Storytelling and Social Change (PDF)
Authored by: Stephanie Brewer, Michelle Snitgen, Renee Brown
Pedagogical Design
Posted on: #iteachmsu

How Do We Best Support Students in a Remote Learning Environment?
With the transition to remote learning we have all faced some difficulties, but how has this affected our students? Based on posts and stories that we have seen on the internet, we compiled this resource for students to help support their transition to remote learning.
Remote Learning for Students
Dear students,
We have been learning more about some of your fears, frustrations, anxiety, loneliness, uncertainty, and challenges that you are facing with the evolving situation of COVID-19, and how that is affecting your lives as well as your relationship with your college or university. We have read some of your stories and posts, and those have helped us start to understand the hardships and uncertainty some of you are facing during this unprecedented time. With the continually evolving updates, changes, and restrictions being communicated daily, your institution’s choice to move to remote learning might seem trivial given everything else happening around you. We hope that this guide can provide you with useful information, resources, and tools to make remote learning approachable and valuable to your education.
For as many different styles of teaching that exist among instructors, whether it’s reading content from slides, assigning multiple chapters of reading, or allowing a space for collaboration between peers, there are a far greater number of diverse ways that students absorb and learn information. We understand that being tossed into an online learning environment may not be the way that many of you prefer to learn, but there are some tools and strategies that you can implement to make it work for you.
One of the strengths of online learning is the diverse set of tools that you can individually use to support your learning. Our institutions want to support you through these times. If you have questions, please consult with your college or university to learn more about the support they offer. Students with minoritized identities may be impacted differently in this situation, and we encourage you to communicate with each other, and advocate for yourselves and your peers.
Student Support
Let’s get real about education, we all learn differently and we all respond differently to changes in our learning environments. Remote learning probably would not have been most students’ first choice. Some of us may thrive with remote learning and some of us may struggle. It is important to be honest with yourself and recognize that this is an unprecedented time and that we may experience struggles we have never encountered before. However, through difficult times comes new opportunities.
Why did my institution move to an online environment?
In this section, we’re not necessarily sharing the specific reasons why our two institutions may have moved to remote, but rather sharing various reasons that institutions have provided. There are a lot of reasons why colleges and institutions of higher education are moving to fully remote instruction. In this time of change, it is important to consider why your institution may have moved to remote instruction. Although it may seem like the obvious answer would have been to cancel classes the following are the reasons why classes may be continuing:
Some students may have already accepted a job contingent upon their graduation and by canceling classes and pushing them to a later time students would not be able to honor these commitments.
If classes were to extend through the summer, some students would have to deal with the unexpected costs of summer housing.
There are accreditation programs that the universities must meet and with those come specific responsibilities and assessment criteria that could not be honored if classes were canceled.
Institutions of higher education and students need to move forward. Putting students behind an entire semester will set back every subsequent class, both incoming and graduating.
Concerns with Remote Learning
Whether you have worked in an online environment before or not, you might be concerned about your level of readiness to succeed in your course. In order for our institutions to best support students, some questions have been gathered, and answers generated to address potential concerns among the student population.
I’m worried that transitioning to remote learning is going to impact my success.
Having an open line of communication with your instructor is important now more than ever. Instructors are trying to make sure that they are meeting their students’ needs and providing a successful learning environment for their students. However, this shift has not been easy for the instructors nor the learners. As everyone continues figuring out this change together, we need to be mindful of the challenges. If you have concerns about your performance or have other concerns, do not hesitate to reach out to your instructor. This is an important first step to take.
Does moving online impact the assessments and expectations set at the beginning of the semester?
Moving to an online environment has also caused disruption to initial course objectives, goals, and how to meet them. Many adjustments to syllabi have been made to reflect the possible limitations posed in new learning environments. Focus on the big picture for your course: what is the central idea being taught, what are the main takeaways, and what do you need to know to be successful moving forward? Assessments should reflect the central concepts to your course, so focus your time and energy there and not on the miniscule details. If you are still feeling uncertain or overwhelmed, then reach out to your instructor and ask about their new expectations for you moving forward. If you are concerned with how quizzes or exams may be provided and/or proctored, be sure to communicate with your instructor.
How can I continue collaborating with my classmates?
Communication with classmates can be essential to your success in a course. In a face to face environment, these conversations happen naturally and not much thought goes into it. However, this is something we now have to actively think about and problem solve. If your instructor has not created an environment for student interactions to take place yet, it might be beneficial to request them to do so. This can be an open discussion forum in your Learning Management System (such as Blackboard, Canvas, D2L, etc.), a virtual meeting session especially for students to collaborate, or an outside channel (such as Microsoft Teams) for students to chat. Exchanging phone numbers, emails, or even social media information (to those who have it) can also be beneficial to keep conversations fluid and accessible.
Can I still meet with my instructor in a one on one setting?
Open communication with your instructor is vital. Remote learning can be challenging and we want to make sure we are able to support you in any way necessary. If your instructor held office hours before, they are likely still willing to hold office hours in a virtual setting. Reach out to ask how to schedule a meeting with them.
What impact will remote learning have on my future courses?
The uncertainty or newness in an online learning environment might leave you overwhelmed and concerned about what impact this may have on your future courses. This can be especially impactful if you are currently in a prerequisite course or in a course that is core to your degree program. Ask yourself the following questions to gauge the potential impact of these courses on future courses:
How does this course affect my future learning?
Is it a requirement for my future courses?
Will I need this information to be successful in my degree program?
Have I thought about which information is the most important for my future success?
Your answers to the above questions should help you in prioritizing your current courses. Also, do not forget to reach out to your instructors if you are feeling overwhelmed, anxious, or concerned during this time.
Where else can I look for more support if these tips and tools aren’t enough?
Your college or university likely has additional resources. For example, if you are a student with physical and/or cognitive disabilities, and you think you may need an accommodation, we really encourage you to contact your Disability Services office. Moving to remote learning may change your needs and these offices are designed to aid students with disabilities in pursuit of their educational goals. Accommodations can be granted based on need, and the requirements for receiving accommodations will vary by institution. A diverse range of disabilities both physical and cognitive may make you eligible for accommodations.
Communication with Instructors
Transitioning to an online learning environment can pose new challenges compared to face to face discussions. Below you can find some templates for communicating with your instructors if you have questions, or are having difficulty in the new environment.
Ask your instructor to host open office hours through a virtual meeting platform for the whole class:
Option One
“Hi (insert name),
I am concerned about my ability to continue to meet with you during your office hours due to the recent shift to online learning. I was curious if you will continue to hold virtual office hours through (Teleconferencing platform: BlueJeans/Google Hangouts Meet/Zoom)? Could you provide me with the dates and times for these office hours and the link/phone number? I was also curious if you set up a protocol for how we should sign up for these sessions? All help would be appreciated!
Best,
(insert name)”
Option Two
“Hi (insert name),
With the recent shift to online learning, I am having some difficulty grasping the new concepts being taught. I am worried that without more one on one support I will not be successful for the remainder of the semester. I was curious if you are able to hold virtual office hours through (Teleconferencing platform: BlueJeans/Google Hangouts Meet/Zoom)? If so, could you provide me with the dates and times for these office hours and the link/phone number? I was also curious if you had set up protocol for how we should sign up for these sessions. All help would be appreciated!
Best,
(insert name)”
Ask your instructor if you can schedule a one on one meeting with them for support:
“Hi (insert name),
I just wanted to reach out to inquire about the possibility of one on one meetings. Remote learning is new to me and something I have struggled with in the past. I feel like I would perform better through weekly/bi-weekly check ups for clarity and understanding. I typically respond better to one on one interaction. Is this something we could set up? I think 15 minutes would be sufficient for me to ask questions or review content. Let me know if this is something we could set up! I appreciate all your support during this time.
Best,
(insert name)”
Ask the instructor if they can create a space for you and your classmates to have open discussions:
“Hi (insert name),
With the recent change to online learning, I have realized that my classmates and I are no longer able to ask each other questions as easily as before since we no longer have face to face interaction. These conversations helped me a lot throughout this course and it would be very beneficial for us to continue to have these conversations during this time. Below are some options that I think would be helpful to support our conversations in an online environment:
Virtual meeting sessions specially for students
(Class Chat Channel: Microsoft Teams, Slack, Facebook, etc.) channel for our course
Q&A thread in (Course website: Blackboard, Canvas, D2L, etc.)
I am also open to suggestions you may have as well to help in this area. Please let me know what you think of the above options.
Best,
(insert name)”
Communication with Classmates
We’ve been monitoring ways that students around the United States are choosing to keep in touch with each other. Below are popular options to support your continued engagement with your classmates.
Virtual Meeting Sessions (e.g., Bluejeans/Hangouts Meet/Zoom, etc.)
With the shift to remote learning, natural conversations that may have occurred before or after class can become more difficult to continue. These times are often a space to talk through questions or concerns with fellow classmates. If these conversations were something you found useful, we encourage you to reach out to your instructor to see if they would be willing to start a virtual meeting session early or keep it open after the class has ended as a space for students to collaborate. If you want a private space to talk with you and your classmates, then ask the instructor if they would be willing to share a virtual space where students can join at certain times to talk through content, concerns, or frustrations.
Teams Channel
Teams is a great resource for communicating with your classmates. It imitates direct messaging and you are able to download the application onto your phone allowing you to receive instant notifications from chat responses. If your instructor was able to create a Teams channel for you class you might benefit from asking them to create separate channels within the course channel so that you can communicate more directly with classmates on group projects and more. Once a separate channel has been created for your group only members of that group would be able to see your messages (including your instructor if they so choose).
Facebook Groups
Facebook groups are an easy way to stay in touch with your classmates. If you are looking for a space to converse more naturally than on a university platform then Facebook would be a great option. Keep in mind that not all of your classmates may have a Facebook or have access to continuous wireless support and may prefer exchanging phone numbers instead. It is best to have an open conversation with your groupmates or classmates to see which platform they may prefer.
WhatAapp
WhatsApp is a great platform for instant messaging, sharing content, voice messages, and video calls. Given the current situation, many students have returned to their permanent places of residence across the United States and abroad. WhatsApp allows users to communicate via Wi-Fi without a phone plan and without long distance rates. It can be an inclusive option for students who are not located on or near campus. It can be downloaded on Android and Apple devices as well as Mac or PC.
GroupMe
GroupMe is a free instant messaging app that works across iOS, Android, and Windows Phones, but you can send messages from your laptop as well. Users don't need to have the app to text, just add anyone from your contacts and they can chat within the group through SMS.
Slack Channel
Slack is a messaging platform that is used all around the world, throughout industry, and higher education. Within Slack users have the ability to create public and private groups, and send direct messages. Group work can be divided into “channels” for greater organization, and clarity. Slack even has integrations for apps like Google Drive and Box, if you’d prefer to avoid such integrations, then you’re able to share files through Slack as well. Calls can be made via Slack as well if you’ve integrated a video-conferencing solution like Bluejeans, or Zoom; however, on the free version of Slack, only 1:1 voice or video calls can be made, so you may consider using a video-conferencing software for that purpose specifically. Slack can be downloaded on MacOs or PC, and is mobile friendly for Android, and iPhone users.
Discord Channel
Discord is a free voice, video, and text chat service that is available to download on your PC, mobile device, or directly within your browser. This app was originally designed for online gaming, however over the past few years more instructors have been incorporating this tool into their courses to promote ongoing conversations among classmates.
Participation
If your instructor has enabled the “chat” feature in your virtual meeting sessions, try to participate and ask questions as they arise. On some platforms, you have the ability to submit questions anonymously. It is encouraged to use this feature if you are concerned about singling yourself out. Remember, if you need clarification or have a question, it is likely that others in class do as well. Don’t hesitate to join discussions if your instructor allows you the ability to collaborate. You can also share your contact information with others to provide support for them or vice versa. It is encouraged to find a platform where you can share information and questions with classmates. Try to regularly check the platform(s) and answer questions to support your classmates when you can help provide guidance.
Discussion Forums
Ask your instructor when new discussion forums will be opened, as well as when initial posts and responses are due. This will make it easier for you to keep track of your tasks as well as to keep you on top of checking the forums. Make sure you have a clear understanding of how many posts you need to contribute as well as the expectations for quality and quantity in your posts. Often, instructors will ask you to disperse your responses to prevent you from responding to the same post more than once. It is key that you understand what is being expected of you. Try to respond to topics that are of interest to you to provide more meaningful interactions even when tempted by others that only require a quick response. You will learn more from topics that draw your attention.
Assessments such as Quizzes and Exams
Your instructors may not know how their syllabus is going to be affected or how they expect to deliver quizzes or exams or other ways of checking your learning. You should ask your instructor if previously established quizzes and exams have been rescheduled. Update these assessment dates in your notes and begin to organize study materials accordingly. Remember, quizzes and exams may now be delivered through an online platform. Ask your instructor how they intend to offer their exams and how this might impact you.
Technical Support and Resources
Please note, that none of these links are endorsements towards any product or company, but rather are here as potential resources which you can look into on your own.
Wifi Access
Nationwide (United States) Connectivity Resources
With a note of thanks to Richard Saouma, Michigan State University, for compiling the original list. This was last reviewed 03/18/2020.
With the shift to remote learning, the need for reliable Internet connection has become vital. Below is a list from major internet providers and the services they are offering in response to COVID-19:
Comcast
Free essential internet for two-months and no data caps (60 days).
T-Mobile & Sprint
Unlimited smartphone data to existing customers (60 days), 20GB/month wi-fi hotspot for smartphone customers (60 days), free international calls to Level 3 impacted countries.
ATT
Free hotspot access to anyone, $10 home unlimited internet for qualifying households, no late fees and no disconnects.
Verizon
No late fees.
CenturyLink
No late fees, no disconnects, and no data caps (60 days).
EduROAM
Your institution may be part of this network, and you can login to your institution’s domain on multiple campuses throughout the United States.
Free Resources for Students
Please note that your institution may use or not use some of these tools. This list is not designed to indicate endorsement of any individual tool, but rather to help provide some starting points for students looking to adapt their learning style to the shift to remote instruction. These technologies may be potential useful tools for personal use. We did not test the accessibility of each of these technologies, but recommend you check out these and other technologies that support your learning or your peer group’s learning. The authors of this document do not imply endorsement, but rather want to link to Assistive Technology and studying tools. Please be sure to read the Terms & Conditions and End User License Agreements, and consider asking your instructors what tools they recommend. Be sure to read and make informed decisions when making agreements with companies.
Note Taking Tools
Glean
This is a free resource being offered to students through fall 2020. It allows you to record a video (lecture, informational, etc.) so that you can actively listen instead of focusing on taking notes and possibly missing important information. It also allows you to import slides directly in the notes and flag areas of importance to revisit at a later time. There is also a real-time captioning feature built in.
Study Tools
Quizlet
Quizlet allows you to either build your own custom digital notecards or import your notes which can be converted into notecards. Once your note cards have been created you can easily share them with fellow classmates. If you have a particular card you are struggling with, Quizlet allows you to “star” certain cards and only review those cards at a particular time.
Kahoot!
You can create a Kahoot (quiz) for yourself off of items you think will be asked on an assessment. You can then make Kahoot live and share it with friends to see how everyone does.
Screen Recording Tools
Loom
Loom is a free software that allows you to record your screen, video, or app without the need of a built-in camera. This can be used to screen record your virtual lectures to support note taking or for video responses that you have to create for your course.
Techsmith Snagit
Snagit is a screen capture and screen recording tool. It makes screen recording and screen capturing an easy and seamless process for users. TechSmith is currently offering Snagit for free through the end of June 2020.
Speech to Text, Text to Speech, and Captioning Tools
Otter.ai
Otter ai is a free captioning tool for real time video content that allows users up to 600 free minutes a month. It can also be used as a speech to text tool for creation of notes.
Kurzweil 3000
Kurzweil 3000 is a text to speech software that allows a user to have electronic text aloud. It can help with concentration and focus and is beneficial for those who learn through auditory means. For MSU students: before downloading a free trial reach out to your campus’ Resource Center for Persons with Disabilities since they often have free licenses.
Read&Write
Read&Write is an additional text to speech software that allows a user to have text read aloud and that can also be useful for writing and note-taking. For University of Michigan students, faculty, and staff: please visit the accessible computing webpage at ITS for details on how to download this free of charge.
NonVisual Desktop Access (NVDA)
NVDA is a free, open-source screen reader technology which can be used to read webpages, documents, or applications. NVDA is a commonly used assistive technology by folks who are blind and low vision.
Google Docs
Google Docs has many useful built-in features to support students. One to highlight is the speech to text feature. This tool can be used to support the creation of notes, papers, discussion responses, etc.
Time Management Tools
Be Focused Timer
This app has a built-in timer that provides users with a way to stay focused, manage tasks, and track progress over time. You can set timers for work durations as well as short and long breaks to help maximize productivity.
Remember the Milk
This app allows users to create to do lists and set up reminders that link can be linked to other apps such as Gmail, Outlook, and Google Calendar. The user even has the ability to attach documents to tasks to stay organized.
Focus Tools
Freedom
This app allows the user to take control of distractions. Freedom can limit websites, desktop apps, or the internet as a whole and can sync these blocks across all devices.
Reader View Chrome Extension
Reader View strips away unnecessary clutter on a webpage and allows you to focus only on the content. It removes all advertisements to help prevent distraction. It also allows you to change the text size, font, contrast and layout for easier reading.
Additional Tools
Grammarly
Grammarly is a browser plugin that runs a grammar check on your content and offers suggestions on how you can improve your wording or punctuation. This can prove especially useful for email correspondence.
EquatiO
EquatiO is a tool designed to support students in mathematics and STEM courses. With this tool the user has the availability to type, write, and dictate expressions and equations. It also has the ability to predict expressions and transform your handwritten expressions into text. It also allows the user to grab an equation and transform it into digital text. Users can take a picture of a written equation and upload it into a digital format.
WordToEPUB
WordToEPUB is a tool that allows for the converting of Word documents to accessible EPUB files. The EPUB format makes for easier reading on laptops, smartphones, and other devices.
Note Taking Support
How you take notes might be a new obstacle with changing to an online environment. There are many tools available to help support the note taking process and to ease the burden on the student. Below are some tools to assist in the process as well as some organizational recommendations in platforms you might already be using (such as Microsoft Word documents). None of these are endorsements and please make informed decisions and review user agreements when choosing a tool that works for you. or You may also consider asking your instructor or classmates if they would like to create a shared note document. Make sure to choose a platform that works for all students in your class or group, regardless of any disability. Sometimes technologies may not be as accessible as we like.
Tools:
Evernote
Evernote is a note taking tool that allows you to take and organize notes, as well as include files, photos, and voice memos in the same area. The basic version of Evernote is free and can be downloaded and synced across multiple devices.
Glean
This is a free resource being offered to students through fall 2020. It allows you to record a video (lecture, informational, etc.) so that you can actively listen instead of focusing on taking notes and possibly missing important information over notes. It also allows you to import slides directly in the notes and flag areas of importance to revisit at a later time. There is also a real-time captioning feature built in.
Loom
Loom is a free software that allows you to record your screen, video, or app without the need of a built-in camera. This can be used to screen record your virtual lectures to support note taking or for video responses that you have to create for your course.
OneNote
OneNote is a note taking tool that allows users to take and organize notes in one place. You can sort your notes into different tabs, sections, and pages. Flag important information with to-do tags, insert files and record audio files within your notes. OneNote also allows you to draw and annotate on a touchscreen that will save within your notes.
Tips
Microsoft Word
Making use of the following features while taking notes in a Word document will make it easier to organize your content and easily navigate your content when revisiting notes for studying.
Make use of headings in your document. Main content areas can be marked with headings. This will make navigating your document more seamless because with the use of headings an outline will be available in the navigation view.
Make use of comments throughout your document to place emphasis on important topics and details.
Organize your notes with the built-in list styles. This will help you to create a natural hierarchy of information throughout your notes.
Through Office365, you have the ability to share your documents with others to collaborate on a document in one place at the same time.
Accessible Note Taking
When it comes to sharing notes or sharing content it is important to keep in mind that accessible content is better content. Accessible content is content that can be accessed by any individual regardless of disability. This is important when it comes to sharing content with fellow classmates or professors. Here are a few quick tips for accessible content:
Make use of heading styles.
Make use of built in list styles.
Consider your color contrast (text vs. background color).
Try to avoid using color alone to denote meaning.
Make use of descriptive link text.
Add alternative text to images that are non-decorative.
Make use of header rows and columns when building tables.
For more detailed information on how to produce accessible content please visit Michigan State University's Webaccess website where detailed tutorials can guide you through accessibility of various document types.
Organization
You probably have heard several different strategies for doing this from your instructors. We wanted to provide an additional strategy for when you run out of all of those other ones. Here’s some things that we’ve heard have worked for others. Maybe they’ll help you, too. We also just wanted to quickly note that all of us are different. We each have different responsibilities, strategies, and spaces to work from in this time. Some of us have families to care for or are balancing other work responsibilities. Take from these what you will. An important tip: you learn how you learn. This is not a one-size-fit-all solution.
Managing your Calendar
There are a variety of ways to keep a calendar, or manage a calendar. Many of us have calendars on our phones, and laptops that make it easy to save events, schedule appointments, and access a high-level overview of our week. Additionally, many Learning Management Systems (LMS’s) like D2L and Canvas, have built-in calendars and calendar integrations to things like Google Calendar, which allow you to automatically schedule assignments and receive reminders. You may find it helpful to set recurring reminders for study time and homework time.
Managing your Email
Keeping emails organized and unifying information streams from instructors is important. Advocate for a single source of information that links to other areas.
Create a separate folder for each of your classes within your email so you can more easily navigate back to content. You can also set up rules so that information is funneled appropriately as it comes in.
Compile resources as you go in one single document. With all the information that is being shared it can be easy to lose information or track down that information once you leave it. By copying information into one single document you will have an easier time referring back.
Managing your Files/Documents
If you are downloading content from a course and adding notes try to save those files with descriptive file names (e.g., Biology_Lecture_001) in a specific folder designated to that course on your Laptop.
If your computer has limited storage you can make use of OneDrive which is a free tool to all students.
Managing your Time
If you’re new to online learning it can be easy to become overwhelmed with the lack of structure, and subsequently fall behind in all your classes. The following strategies may help you to more efficiently manage your time:
Try to avoid working in bed.
Get ready as though you were leaving your home.
Eat breakfast, just coffee does not count.
Whether your classes are synchronous or asynchronous, follow your class schedule to keep structure to your days.
Take a 15 minute break for every hour of work or study time. Your eyes will strain from looking at screens for too long.
Minimize distractions by working with the TV off, and away from your Xbox, PS2, Atari, GameCube, etc.
Schedule online co-working sessions with your classmates to increase accountability and productivity.
Put your phone on “Do not disturb.”
Make a to do list for each class and pick which items you will work on each particular day.
Wellness Strategies
Plan a healthy lunch to the best of your ability.
If it’s an option, work in different locations within your permanent residence. You can get stagnant being in one place for too long.
If you’re able: do some stretches, go for a walk, or exercise in some way that works for you in order to keep your energy up and your mind sharp.
If you’re in isolation, call, email, Facetime, or video chat a friend. We’re primarily social beings, and even the most introverted among us require human contact.
Reach out to your campus Mental Health Professionals (MHP’s) if you’re feeling isolated, anxious, or depressed. These services are free on most campuses.
Applications to Support Health and Wellness
What’s Up (Free; What's Up for iOS and What's Up for Android)
What’s up uses Cognitive Behavior Therapy and Acceptance Commitment Therapy approaches to help users cope with depression, anxiety, and stress. The app contains over 100 different questions to help pinpoint what you are feeling and offers thinking patterns to teach you how to stop negative internal thoughts.
Mind Shift (Free; Mind Shift for iOS and Mind Shift for Android)
Mind Shift is an app designed specifically for young adults with anxiety. Mind Shift helps users change their focus from avoiding anxious feelings to being mindful about how you think about anxiety and process through anxious situations and feelings.
Self-Help for Anxiety Management (SAM) (Free; SAM for iOS and SAM for Android)
SAM supports users in creating a build your own 24 hour anxiety toolkit. This toolkit supports users in tracking anxious thoughts and behavior and then pulls from 25 different self-help techniques and tailors the recommendations to the user. SAM also allows users to connect to an online community for additional support.
Phone and Hotline Resources
The National Suicide Prevention Lifeline provides free and confidential emotional support to people in a suicidal crisis or emotional distress. By calling 1.800.273.TALK (8255) you will be connected to a skilled, trained counselor at a crisis center in your area, anytime 24/7. Hearing-impaired TTY users may dial (800) 799-4889.
The Trevor Lifeline is the nation’s only around-the-clock crisis intervention and suicide prevention lifeline for lesbian, gay, bisexual, transgender, and questioning youth. Call 1.866.488.7386. [Note: the lifeline will talk with any individual regardless of sexuality or gender.]
For University of Michigan and Michigan State students: for further information about available resources, please visit Michigan State University’s Emergency Resources for Students or University of Michigan’s CAPS Services Regarding Covid 19 Update.
Productive Ways to Fill Your Time
Join a Facebook group that is of interest for you.
Schedule FaceTime/Snapchat/Facebook video sessions with your friends and family to keep up with social interactions.
Refresh your resume.
Apply for jobs.
Apply for scholarships.
Take a free online course through the libraries if you are interested in a specific topic.
Look into graduate school programs that might be of interest in the future.
Take a YouTube crash course and build your own website.
Develop a daily schedule.
What should I do if I have unresolved concerns?
It is a difficult time and we are all doing the best we can. However, if you feel frustrated or have a concern that warrants attention and you have not received a response in a timely fashion, then it is important to know with whom to speak. Ensure you have accurately and succinctly voiced your concerns to your instructor. Instructors have struggles and time constraints just like you, and they might just need a few days to circle back. If your instructor is not responsive, or you believe they've requested something of you that is inappropriate, e.g., such as attending midterms in person, the next step would be to escalate those concerns to the chair of your department, or find an associate dean or dean of your college. If you have a course coordinator or are aware of a program coordinator they would also be a good person to reach out to as well. Do not be afraid to follow up as many times as are necessary, it is the responsibility of these offices and persons to support you. If you feel as though you need to escalate even further, you can bring the issue to your University’s Ombudsperson office. Their charge is to assist students in resolving conflicts.
Keep Learning
Remember, higher education institutions are here to help you learn. What is important right now (for us, and we’re hoping for you, too) is that you are safe and that you have good opportunities to learn. We’ve heard from some students that the reason we call this remote teaching is because we have “no remote idea” what we’re doing, and you may be onto something there... So help us help you, and communicate openly with your instructor about your needs! We know that these times have not been kind or fair to many of you, and that many of you face significant personal challenges or uncertainty at this time. We hope that you can get to where home is or needs to be right now. Things can be ambiguous and scary right now. We hope that you can focus on learning the things that move you forward and keep you safe, and that you will share in the joy in learning that all of us in higher education have. We thank you for your patience and grace in this process. And for keeping us going, too. #KeepLearning
Sincerely,
Brooke Knapp (Michigan State University), Darrell Williams (University of Michigan), Gabrielle King (Michigan State University), and Phillip Deaton (University of Michigan)
References
Create A Work From Home Workplace Wellness Program
How to Work From Home & Still Be Productive
EMERGENCY Resources for Students | Counseling & Psychiatric Services | Michigan State University
Tips for Excelling in an Online Learning Environment
Purdue Online Student Toolkit
A Brief Letter to an Institution that Believes Extensions are the Accommodations We Need Right Now
Remote Learning for Students
Dear students,
We have been learning more about some of your fears, frustrations, anxiety, loneliness, uncertainty, and challenges that you are facing with the evolving situation of COVID-19, and how that is affecting your lives as well as your relationship with your college or university. We have read some of your stories and posts, and those have helped us start to understand the hardships and uncertainty some of you are facing during this unprecedented time. With the continually evolving updates, changes, and restrictions being communicated daily, your institution’s choice to move to remote learning might seem trivial given everything else happening around you. We hope that this guide can provide you with useful information, resources, and tools to make remote learning approachable and valuable to your education.
For as many different styles of teaching that exist among instructors, whether it’s reading content from slides, assigning multiple chapters of reading, or allowing a space for collaboration between peers, there are a far greater number of diverse ways that students absorb and learn information. We understand that being tossed into an online learning environment may not be the way that many of you prefer to learn, but there are some tools and strategies that you can implement to make it work for you.
One of the strengths of online learning is the diverse set of tools that you can individually use to support your learning. Our institutions want to support you through these times. If you have questions, please consult with your college or university to learn more about the support they offer. Students with minoritized identities may be impacted differently in this situation, and we encourage you to communicate with each other, and advocate for yourselves and your peers.
Student Support
Let’s get real about education, we all learn differently and we all respond differently to changes in our learning environments. Remote learning probably would not have been most students’ first choice. Some of us may thrive with remote learning and some of us may struggle. It is important to be honest with yourself and recognize that this is an unprecedented time and that we may experience struggles we have never encountered before. However, through difficult times comes new opportunities.
Why did my institution move to an online environment?
In this section, we’re not necessarily sharing the specific reasons why our two institutions may have moved to remote, but rather sharing various reasons that institutions have provided. There are a lot of reasons why colleges and institutions of higher education are moving to fully remote instruction. In this time of change, it is important to consider why your institution may have moved to remote instruction. Although it may seem like the obvious answer would have been to cancel classes the following are the reasons why classes may be continuing:
Some students may have already accepted a job contingent upon their graduation and by canceling classes and pushing them to a later time students would not be able to honor these commitments.
If classes were to extend through the summer, some students would have to deal with the unexpected costs of summer housing.
There are accreditation programs that the universities must meet and with those come specific responsibilities and assessment criteria that could not be honored if classes were canceled.
Institutions of higher education and students need to move forward. Putting students behind an entire semester will set back every subsequent class, both incoming and graduating.
Concerns with Remote Learning
Whether you have worked in an online environment before or not, you might be concerned about your level of readiness to succeed in your course. In order for our institutions to best support students, some questions have been gathered, and answers generated to address potential concerns among the student population.
I’m worried that transitioning to remote learning is going to impact my success.
Having an open line of communication with your instructor is important now more than ever. Instructors are trying to make sure that they are meeting their students’ needs and providing a successful learning environment for their students. However, this shift has not been easy for the instructors nor the learners. As everyone continues figuring out this change together, we need to be mindful of the challenges. If you have concerns about your performance or have other concerns, do not hesitate to reach out to your instructor. This is an important first step to take.
Does moving online impact the assessments and expectations set at the beginning of the semester?
Moving to an online environment has also caused disruption to initial course objectives, goals, and how to meet them. Many adjustments to syllabi have been made to reflect the possible limitations posed in new learning environments. Focus on the big picture for your course: what is the central idea being taught, what are the main takeaways, and what do you need to know to be successful moving forward? Assessments should reflect the central concepts to your course, so focus your time and energy there and not on the miniscule details. If you are still feeling uncertain or overwhelmed, then reach out to your instructor and ask about their new expectations for you moving forward. If you are concerned with how quizzes or exams may be provided and/or proctored, be sure to communicate with your instructor.
How can I continue collaborating with my classmates?
Communication with classmates can be essential to your success in a course. In a face to face environment, these conversations happen naturally and not much thought goes into it. However, this is something we now have to actively think about and problem solve. If your instructor has not created an environment for student interactions to take place yet, it might be beneficial to request them to do so. This can be an open discussion forum in your Learning Management System (such as Blackboard, Canvas, D2L, etc.), a virtual meeting session especially for students to collaborate, or an outside channel (such as Microsoft Teams) for students to chat. Exchanging phone numbers, emails, or even social media information (to those who have it) can also be beneficial to keep conversations fluid and accessible.
Can I still meet with my instructor in a one on one setting?
Open communication with your instructor is vital. Remote learning can be challenging and we want to make sure we are able to support you in any way necessary. If your instructor held office hours before, they are likely still willing to hold office hours in a virtual setting. Reach out to ask how to schedule a meeting with them.
What impact will remote learning have on my future courses?
The uncertainty or newness in an online learning environment might leave you overwhelmed and concerned about what impact this may have on your future courses. This can be especially impactful if you are currently in a prerequisite course or in a course that is core to your degree program. Ask yourself the following questions to gauge the potential impact of these courses on future courses:
How does this course affect my future learning?
Is it a requirement for my future courses?
Will I need this information to be successful in my degree program?
Have I thought about which information is the most important for my future success?
Your answers to the above questions should help you in prioritizing your current courses. Also, do not forget to reach out to your instructors if you are feeling overwhelmed, anxious, or concerned during this time.
Where else can I look for more support if these tips and tools aren’t enough?
Your college or university likely has additional resources. For example, if you are a student with physical and/or cognitive disabilities, and you think you may need an accommodation, we really encourage you to contact your Disability Services office. Moving to remote learning may change your needs and these offices are designed to aid students with disabilities in pursuit of their educational goals. Accommodations can be granted based on need, and the requirements for receiving accommodations will vary by institution. A diverse range of disabilities both physical and cognitive may make you eligible for accommodations.
Communication with Instructors
Transitioning to an online learning environment can pose new challenges compared to face to face discussions. Below you can find some templates for communicating with your instructors if you have questions, or are having difficulty in the new environment.
Ask your instructor to host open office hours through a virtual meeting platform for the whole class:
Option One
“Hi (insert name),
I am concerned about my ability to continue to meet with you during your office hours due to the recent shift to online learning. I was curious if you will continue to hold virtual office hours through (Teleconferencing platform: BlueJeans/Google Hangouts Meet/Zoom)? Could you provide me with the dates and times for these office hours and the link/phone number? I was also curious if you set up a protocol for how we should sign up for these sessions? All help would be appreciated!
Best,
(insert name)”
Option Two
“Hi (insert name),
With the recent shift to online learning, I am having some difficulty grasping the new concepts being taught. I am worried that without more one on one support I will not be successful for the remainder of the semester. I was curious if you are able to hold virtual office hours through (Teleconferencing platform: BlueJeans/Google Hangouts Meet/Zoom)? If so, could you provide me with the dates and times for these office hours and the link/phone number? I was also curious if you had set up protocol for how we should sign up for these sessions. All help would be appreciated!
Best,
(insert name)”
Ask your instructor if you can schedule a one on one meeting with them for support:
“Hi (insert name),
I just wanted to reach out to inquire about the possibility of one on one meetings. Remote learning is new to me and something I have struggled with in the past. I feel like I would perform better through weekly/bi-weekly check ups for clarity and understanding. I typically respond better to one on one interaction. Is this something we could set up? I think 15 minutes would be sufficient for me to ask questions or review content. Let me know if this is something we could set up! I appreciate all your support during this time.
Best,
(insert name)”
Ask the instructor if they can create a space for you and your classmates to have open discussions:
“Hi (insert name),
With the recent change to online learning, I have realized that my classmates and I are no longer able to ask each other questions as easily as before since we no longer have face to face interaction. These conversations helped me a lot throughout this course and it would be very beneficial for us to continue to have these conversations during this time. Below are some options that I think would be helpful to support our conversations in an online environment:
Virtual meeting sessions specially for students
(Class Chat Channel: Microsoft Teams, Slack, Facebook, etc.) channel for our course
Q&A thread in (Course website: Blackboard, Canvas, D2L, etc.)
I am also open to suggestions you may have as well to help in this area. Please let me know what you think of the above options.
Best,
(insert name)”
Communication with Classmates
We’ve been monitoring ways that students around the United States are choosing to keep in touch with each other. Below are popular options to support your continued engagement with your classmates.
Virtual Meeting Sessions (e.g., Bluejeans/Hangouts Meet/Zoom, etc.)
With the shift to remote learning, natural conversations that may have occurred before or after class can become more difficult to continue. These times are often a space to talk through questions or concerns with fellow classmates. If these conversations were something you found useful, we encourage you to reach out to your instructor to see if they would be willing to start a virtual meeting session early or keep it open after the class has ended as a space for students to collaborate. If you want a private space to talk with you and your classmates, then ask the instructor if they would be willing to share a virtual space where students can join at certain times to talk through content, concerns, or frustrations.
Teams Channel
Teams is a great resource for communicating with your classmates. It imitates direct messaging and you are able to download the application onto your phone allowing you to receive instant notifications from chat responses. If your instructor was able to create a Teams channel for you class you might benefit from asking them to create separate channels within the course channel so that you can communicate more directly with classmates on group projects and more. Once a separate channel has been created for your group only members of that group would be able to see your messages (including your instructor if they so choose).
Facebook Groups
Facebook groups are an easy way to stay in touch with your classmates. If you are looking for a space to converse more naturally than on a university platform then Facebook would be a great option. Keep in mind that not all of your classmates may have a Facebook or have access to continuous wireless support and may prefer exchanging phone numbers instead. It is best to have an open conversation with your groupmates or classmates to see which platform they may prefer.
WhatAapp
WhatsApp is a great platform for instant messaging, sharing content, voice messages, and video calls. Given the current situation, many students have returned to their permanent places of residence across the United States and abroad. WhatsApp allows users to communicate via Wi-Fi without a phone plan and without long distance rates. It can be an inclusive option for students who are not located on or near campus. It can be downloaded on Android and Apple devices as well as Mac or PC.
GroupMe
GroupMe is a free instant messaging app that works across iOS, Android, and Windows Phones, but you can send messages from your laptop as well. Users don't need to have the app to text, just add anyone from your contacts and they can chat within the group through SMS.
Slack Channel
Slack is a messaging platform that is used all around the world, throughout industry, and higher education. Within Slack users have the ability to create public and private groups, and send direct messages. Group work can be divided into “channels” for greater organization, and clarity. Slack even has integrations for apps like Google Drive and Box, if you’d prefer to avoid such integrations, then you’re able to share files through Slack as well. Calls can be made via Slack as well if you’ve integrated a video-conferencing solution like Bluejeans, or Zoom; however, on the free version of Slack, only 1:1 voice or video calls can be made, so you may consider using a video-conferencing software for that purpose specifically. Slack can be downloaded on MacOs or PC, and is mobile friendly for Android, and iPhone users.
Discord Channel
Discord is a free voice, video, and text chat service that is available to download on your PC, mobile device, or directly within your browser. This app was originally designed for online gaming, however over the past few years more instructors have been incorporating this tool into their courses to promote ongoing conversations among classmates.
Participation
If your instructor has enabled the “chat” feature in your virtual meeting sessions, try to participate and ask questions as they arise. On some platforms, you have the ability to submit questions anonymously. It is encouraged to use this feature if you are concerned about singling yourself out. Remember, if you need clarification or have a question, it is likely that others in class do as well. Don’t hesitate to join discussions if your instructor allows you the ability to collaborate. You can also share your contact information with others to provide support for them or vice versa. It is encouraged to find a platform where you can share information and questions with classmates. Try to regularly check the platform(s) and answer questions to support your classmates when you can help provide guidance.
Discussion Forums
Ask your instructor when new discussion forums will be opened, as well as when initial posts and responses are due. This will make it easier for you to keep track of your tasks as well as to keep you on top of checking the forums. Make sure you have a clear understanding of how many posts you need to contribute as well as the expectations for quality and quantity in your posts. Often, instructors will ask you to disperse your responses to prevent you from responding to the same post more than once. It is key that you understand what is being expected of you. Try to respond to topics that are of interest to you to provide more meaningful interactions even when tempted by others that only require a quick response. You will learn more from topics that draw your attention.
Assessments such as Quizzes and Exams
Your instructors may not know how their syllabus is going to be affected or how they expect to deliver quizzes or exams or other ways of checking your learning. You should ask your instructor if previously established quizzes and exams have been rescheduled. Update these assessment dates in your notes and begin to organize study materials accordingly. Remember, quizzes and exams may now be delivered through an online platform. Ask your instructor how they intend to offer their exams and how this might impact you.
Technical Support and Resources
Please note, that none of these links are endorsements towards any product or company, but rather are here as potential resources which you can look into on your own.
Wifi Access
Nationwide (United States) Connectivity Resources
With a note of thanks to Richard Saouma, Michigan State University, for compiling the original list. This was last reviewed 03/18/2020.
With the shift to remote learning, the need for reliable Internet connection has become vital. Below is a list from major internet providers and the services they are offering in response to COVID-19:
Comcast
Free essential internet for two-months and no data caps (60 days).
T-Mobile & Sprint
Unlimited smartphone data to existing customers (60 days), 20GB/month wi-fi hotspot for smartphone customers (60 days), free international calls to Level 3 impacted countries.
ATT
Free hotspot access to anyone, $10 home unlimited internet for qualifying households, no late fees and no disconnects.
Verizon
No late fees.
CenturyLink
No late fees, no disconnects, and no data caps (60 days).
EduROAM
Your institution may be part of this network, and you can login to your institution’s domain on multiple campuses throughout the United States.
Free Resources for Students
Please note that your institution may use or not use some of these tools. This list is not designed to indicate endorsement of any individual tool, but rather to help provide some starting points for students looking to adapt their learning style to the shift to remote instruction. These technologies may be potential useful tools for personal use. We did not test the accessibility of each of these technologies, but recommend you check out these and other technologies that support your learning or your peer group’s learning. The authors of this document do not imply endorsement, but rather want to link to Assistive Technology and studying tools. Please be sure to read the Terms & Conditions and End User License Agreements, and consider asking your instructors what tools they recommend. Be sure to read and make informed decisions when making agreements with companies.
Note Taking Tools
Glean
This is a free resource being offered to students through fall 2020. It allows you to record a video (lecture, informational, etc.) so that you can actively listen instead of focusing on taking notes and possibly missing important information. It also allows you to import slides directly in the notes and flag areas of importance to revisit at a later time. There is also a real-time captioning feature built in.
Study Tools
Quizlet
Quizlet allows you to either build your own custom digital notecards or import your notes which can be converted into notecards. Once your note cards have been created you can easily share them with fellow classmates. If you have a particular card you are struggling with, Quizlet allows you to “star” certain cards and only review those cards at a particular time.
Kahoot!
You can create a Kahoot (quiz) for yourself off of items you think will be asked on an assessment. You can then make Kahoot live and share it with friends to see how everyone does.
Screen Recording Tools
Loom
Loom is a free software that allows you to record your screen, video, or app without the need of a built-in camera. This can be used to screen record your virtual lectures to support note taking or for video responses that you have to create for your course.
Techsmith Snagit
Snagit is a screen capture and screen recording tool. It makes screen recording and screen capturing an easy and seamless process for users. TechSmith is currently offering Snagit for free through the end of June 2020.
Speech to Text, Text to Speech, and Captioning Tools
Otter.ai
Otter ai is a free captioning tool for real time video content that allows users up to 600 free minutes a month. It can also be used as a speech to text tool for creation of notes.
Kurzweil 3000
Kurzweil 3000 is a text to speech software that allows a user to have electronic text aloud. It can help with concentration and focus and is beneficial for those who learn through auditory means. For MSU students: before downloading a free trial reach out to your campus’ Resource Center for Persons with Disabilities since they often have free licenses.
Read&Write
Read&Write is an additional text to speech software that allows a user to have text read aloud and that can also be useful for writing and note-taking. For University of Michigan students, faculty, and staff: please visit the accessible computing webpage at ITS for details on how to download this free of charge.
NonVisual Desktop Access (NVDA)
NVDA is a free, open-source screen reader technology which can be used to read webpages, documents, or applications. NVDA is a commonly used assistive technology by folks who are blind and low vision.
Google Docs
Google Docs has many useful built-in features to support students. One to highlight is the speech to text feature. This tool can be used to support the creation of notes, papers, discussion responses, etc.
Time Management Tools
Be Focused Timer
This app has a built-in timer that provides users with a way to stay focused, manage tasks, and track progress over time. You can set timers for work durations as well as short and long breaks to help maximize productivity.
Remember the Milk
This app allows users to create to do lists and set up reminders that link can be linked to other apps such as Gmail, Outlook, and Google Calendar. The user even has the ability to attach documents to tasks to stay organized.
Focus Tools
Freedom
This app allows the user to take control of distractions. Freedom can limit websites, desktop apps, or the internet as a whole and can sync these blocks across all devices.
Reader View Chrome Extension
Reader View strips away unnecessary clutter on a webpage and allows you to focus only on the content. It removes all advertisements to help prevent distraction. It also allows you to change the text size, font, contrast and layout for easier reading.
Additional Tools
Grammarly
Grammarly is a browser plugin that runs a grammar check on your content and offers suggestions on how you can improve your wording or punctuation. This can prove especially useful for email correspondence.
EquatiO
EquatiO is a tool designed to support students in mathematics and STEM courses. With this tool the user has the availability to type, write, and dictate expressions and equations. It also has the ability to predict expressions and transform your handwritten expressions into text. It also allows the user to grab an equation and transform it into digital text. Users can take a picture of a written equation and upload it into a digital format.
WordToEPUB
WordToEPUB is a tool that allows for the converting of Word documents to accessible EPUB files. The EPUB format makes for easier reading on laptops, smartphones, and other devices.
Note Taking Support
How you take notes might be a new obstacle with changing to an online environment. There are many tools available to help support the note taking process and to ease the burden on the student. Below are some tools to assist in the process as well as some organizational recommendations in platforms you might already be using (such as Microsoft Word documents). None of these are endorsements and please make informed decisions and review user agreements when choosing a tool that works for you. or You may also consider asking your instructor or classmates if they would like to create a shared note document. Make sure to choose a platform that works for all students in your class or group, regardless of any disability. Sometimes technologies may not be as accessible as we like.
Tools:
Evernote
Evernote is a note taking tool that allows you to take and organize notes, as well as include files, photos, and voice memos in the same area. The basic version of Evernote is free and can be downloaded and synced across multiple devices.
Glean
This is a free resource being offered to students through fall 2020. It allows you to record a video (lecture, informational, etc.) so that you can actively listen instead of focusing on taking notes and possibly missing important information over notes. It also allows you to import slides directly in the notes and flag areas of importance to revisit at a later time. There is also a real-time captioning feature built in.
Loom
Loom is a free software that allows you to record your screen, video, or app without the need of a built-in camera. This can be used to screen record your virtual lectures to support note taking or for video responses that you have to create for your course.
OneNote
OneNote is a note taking tool that allows users to take and organize notes in one place. You can sort your notes into different tabs, sections, and pages. Flag important information with to-do tags, insert files and record audio files within your notes. OneNote also allows you to draw and annotate on a touchscreen that will save within your notes.
Tips
Microsoft Word
Making use of the following features while taking notes in a Word document will make it easier to organize your content and easily navigate your content when revisiting notes for studying.
Make use of headings in your document. Main content areas can be marked with headings. This will make navigating your document more seamless because with the use of headings an outline will be available in the navigation view.
Make use of comments throughout your document to place emphasis on important topics and details.
Organize your notes with the built-in list styles. This will help you to create a natural hierarchy of information throughout your notes.
Through Office365, you have the ability to share your documents with others to collaborate on a document in one place at the same time.
Accessible Note Taking
When it comes to sharing notes or sharing content it is important to keep in mind that accessible content is better content. Accessible content is content that can be accessed by any individual regardless of disability. This is important when it comes to sharing content with fellow classmates or professors. Here are a few quick tips for accessible content:
Make use of heading styles.
Make use of built in list styles.
Consider your color contrast (text vs. background color).
Try to avoid using color alone to denote meaning.
Make use of descriptive link text.
Add alternative text to images that are non-decorative.
Make use of header rows and columns when building tables.
For more detailed information on how to produce accessible content please visit Michigan State University's Webaccess website where detailed tutorials can guide you through accessibility of various document types.
Organization
You probably have heard several different strategies for doing this from your instructors. We wanted to provide an additional strategy for when you run out of all of those other ones. Here’s some things that we’ve heard have worked for others. Maybe they’ll help you, too. We also just wanted to quickly note that all of us are different. We each have different responsibilities, strategies, and spaces to work from in this time. Some of us have families to care for or are balancing other work responsibilities. Take from these what you will. An important tip: you learn how you learn. This is not a one-size-fit-all solution.
Managing your Calendar
There are a variety of ways to keep a calendar, or manage a calendar. Many of us have calendars on our phones, and laptops that make it easy to save events, schedule appointments, and access a high-level overview of our week. Additionally, many Learning Management Systems (LMS’s) like D2L and Canvas, have built-in calendars and calendar integrations to things like Google Calendar, which allow you to automatically schedule assignments and receive reminders. You may find it helpful to set recurring reminders for study time and homework time.
Managing your Email
Keeping emails organized and unifying information streams from instructors is important. Advocate for a single source of information that links to other areas.
Create a separate folder for each of your classes within your email so you can more easily navigate back to content. You can also set up rules so that information is funneled appropriately as it comes in.
Compile resources as you go in one single document. With all the information that is being shared it can be easy to lose information or track down that information once you leave it. By copying information into one single document you will have an easier time referring back.
Managing your Files/Documents
If you are downloading content from a course and adding notes try to save those files with descriptive file names (e.g., Biology_Lecture_001) in a specific folder designated to that course on your Laptop.
If your computer has limited storage you can make use of OneDrive which is a free tool to all students.
Managing your Time
If you’re new to online learning it can be easy to become overwhelmed with the lack of structure, and subsequently fall behind in all your classes. The following strategies may help you to more efficiently manage your time:
Try to avoid working in bed.
Get ready as though you were leaving your home.
Eat breakfast, just coffee does not count.
Whether your classes are synchronous or asynchronous, follow your class schedule to keep structure to your days.
Take a 15 minute break for every hour of work or study time. Your eyes will strain from looking at screens for too long.
Minimize distractions by working with the TV off, and away from your Xbox, PS2, Atari, GameCube, etc.
Schedule online co-working sessions with your classmates to increase accountability and productivity.
Put your phone on “Do not disturb.”
Make a to do list for each class and pick which items you will work on each particular day.
Wellness Strategies
Plan a healthy lunch to the best of your ability.
If it’s an option, work in different locations within your permanent residence. You can get stagnant being in one place for too long.
If you’re able: do some stretches, go for a walk, or exercise in some way that works for you in order to keep your energy up and your mind sharp.
If you’re in isolation, call, email, Facetime, or video chat a friend. We’re primarily social beings, and even the most introverted among us require human contact.
Reach out to your campus Mental Health Professionals (MHP’s) if you’re feeling isolated, anxious, or depressed. These services are free on most campuses.
Applications to Support Health and Wellness
What’s Up (Free; What's Up for iOS and What's Up for Android)
What’s up uses Cognitive Behavior Therapy and Acceptance Commitment Therapy approaches to help users cope with depression, anxiety, and stress. The app contains over 100 different questions to help pinpoint what you are feeling and offers thinking patterns to teach you how to stop negative internal thoughts.
Mind Shift (Free; Mind Shift for iOS and Mind Shift for Android)
Mind Shift is an app designed specifically for young adults with anxiety. Mind Shift helps users change their focus from avoiding anxious feelings to being mindful about how you think about anxiety and process through anxious situations and feelings.
Self-Help for Anxiety Management (SAM) (Free; SAM for iOS and SAM for Android)
SAM supports users in creating a build your own 24 hour anxiety toolkit. This toolkit supports users in tracking anxious thoughts and behavior and then pulls from 25 different self-help techniques and tailors the recommendations to the user. SAM also allows users to connect to an online community for additional support.
Phone and Hotline Resources
The National Suicide Prevention Lifeline provides free and confidential emotional support to people in a suicidal crisis or emotional distress. By calling 1.800.273.TALK (8255) you will be connected to a skilled, trained counselor at a crisis center in your area, anytime 24/7. Hearing-impaired TTY users may dial (800) 799-4889.
The Trevor Lifeline is the nation’s only around-the-clock crisis intervention and suicide prevention lifeline for lesbian, gay, bisexual, transgender, and questioning youth. Call 1.866.488.7386. [Note: the lifeline will talk with any individual regardless of sexuality or gender.]
For University of Michigan and Michigan State students: for further information about available resources, please visit Michigan State University’s Emergency Resources for Students or University of Michigan’s CAPS Services Regarding Covid 19 Update.
Productive Ways to Fill Your Time
Join a Facebook group that is of interest for you.
Schedule FaceTime/Snapchat/Facebook video sessions with your friends and family to keep up with social interactions.
Refresh your resume.
Apply for jobs.
Apply for scholarships.
Take a free online course through the libraries if you are interested in a specific topic.
Look into graduate school programs that might be of interest in the future.
Take a YouTube crash course and build your own website.
Develop a daily schedule.
What should I do if I have unresolved concerns?
It is a difficult time and we are all doing the best we can. However, if you feel frustrated or have a concern that warrants attention and you have not received a response in a timely fashion, then it is important to know with whom to speak. Ensure you have accurately and succinctly voiced your concerns to your instructor. Instructors have struggles and time constraints just like you, and they might just need a few days to circle back. If your instructor is not responsive, or you believe they've requested something of you that is inappropriate, e.g., such as attending midterms in person, the next step would be to escalate those concerns to the chair of your department, or find an associate dean or dean of your college. If you have a course coordinator or are aware of a program coordinator they would also be a good person to reach out to as well. Do not be afraid to follow up as many times as are necessary, it is the responsibility of these offices and persons to support you. If you feel as though you need to escalate even further, you can bring the issue to your University’s Ombudsperson office. Their charge is to assist students in resolving conflicts.
Keep Learning
Remember, higher education institutions are here to help you learn. What is important right now (for us, and we’re hoping for you, too) is that you are safe and that you have good opportunities to learn. We’ve heard from some students that the reason we call this remote teaching is because we have “no remote idea” what we’re doing, and you may be onto something there... So help us help you, and communicate openly with your instructor about your needs! We know that these times have not been kind or fair to many of you, and that many of you face significant personal challenges or uncertainty at this time. We hope that you can get to where home is or needs to be right now. Things can be ambiguous and scary right now. We hope that you can focus on learning the things that move you forward and keep you safe, and that you will share in the joy in learning that all of us in higher education have. We thank you for your patience and grace in this process. And for keeping us going, too. #KeepLearning
Sincerely,
Brooke Knapp (Michigan State University), Darrell Williams (University of Michigan), Gabrielle King (Michigan State University), and Phillip Deaton (University of Michigan)
References
Create A Work From Home Workplace Wellness Program
How to Work From Home & Still Be Productive
EMERGENCY Resources for Students | Counseling & Psychiatric Services | Michigan State University
Tips for Excelling in an Online Learning Environment
Purdue Online Student Toolkit
A Brief Letter to an Institution that Believes Extensions are the Accommodations We Need Right Now
Authored by: Brooke Knapp, Gabrielle King, Darrell Williams, Phillip Deaton
Pedagogical Design
Posted on: #iteachmsu

What to Say: Strategies for Supporting Our Students (when returning to class)
As we contemplate re-entering the classroom, we are likely still grappling with our own reactions to this tragic event. At the same time, many of us are wondering how best to support students experiencing grief, trauma, and fear in the aftermath of violence. There is no perfect way to teach during a crisis, but it is important to explicitly acknowledge what has happened and adjust your teaching accordingly. How you adjust will depend on your relationships to students, the size and nature of your class, and the types of interventions you feel equipped to make. These might range from a simple moment of silence and a reduced workload to a more structured debrief and discussion. Specific pointers for such debriefs are offered by trauma therapist Carolyn Schuyler (LCSW, UVA Visiting Scholar) below, along with general strategies for signalizing compassion and care that are relevant for all of us.
While it is necessary to acknowledge the tragic gun violence and the devastating loss of classmates and to create space for connecting with the emotions and needs of students, we recognize not everyone feels equipped for this work or is inclined to go there for a variety of reasons. We hope this information provides enough suggestions to help you arrive at an approach that works for you.
To guide your decisions, consider asking for quick feedback from your students. Being prepared to meet students where they are is worth the time and thought. Points to consider:
In times of turmoil, predictability and structure are vitally important. Students will benefit from the structure and predictability you provide.
Sharing feelings and discussing the tragic events may be too overwhelming for some students, so it is important to make clear students have choice in how they participate. Opting out is perfectly acceptable. Welcome and invite direct feedback.
It may be wise to send an email to your students to let them know what to expect when they return to class. This Google Folder contains a "Post-crisis student feedback form" is one way to get a read on your students’ needs before sending a proposed class agenda. You may make clear that the plan is subject to change based on the evolving input and needs of the class.
This document outlines how you can make a copy of the form and customize for your setting.
please make sure you are logged into your MSU google drive to access.
You may be concerned students will be overwhelmed if every class includes processing, but it is better to err on the side of providing support than to overlook student needs. This is such a significant event. It is important to acknowledge the event at minimum even if others will do the same.
Below you will find a suggestion for the first class back and a list of alternative approaches for acknowledging the tragic event. All suggestions may be adapted for office hour meetings or for classes.
First Class Back: Normalize Feelings
It is natural to experience a wide range of fluctuating emotions in response to the events of the last few days. Some students may present as highly emotional and distressed, while others may appear shut down and numb. Many will question why they are not feeling strong emotion at all. Normalizing all reactions paves the way for open sharing and the healing power of community.
In greeting students when they come back to class, you might begin by naming and honoring those students lost by stating their names slowly with reverence.
"In honor of the beloved students we lost on Monday, I would like to take a moment to say their names. Please join me in honoring them and their loved ones. Brian Fraser, Alexandria Verner, Arielle Anderson" (Read the names slowly or invite a student to do so.)
After allowing for a moment of silence, briefly share how you have been processing the news. This gives permission for the students to reflect on their own experiences and shows that you have their needs in mind.
"I have been holding all of you in my thoughts in the last few days. I notice that I have deep concern about the rise of gun violence and its cost for your generation, and I find myself reflecting on how it may be impacting your worldview."
Secondly, take a moment to validate and normalize feelings. Make explicit your understanding of the wide range of reactions students may be experiencing.
"Whatever you are feeling, you can be sure you are not alone in that experience. There are others who are traveling this path right along with you. We can expect a range of reactions from outrage to anxiety to numbness. You may feel a wide range of feelings at different points and in different contexts. To process this experience, it is vital to connect with others and seek support as needed."
After this introduction, you may give the students the option for a 1) quiet moment of reflection or 2) time to journal for five minutes. Suggest a clear prompt such as: "I am _____." This sentence stem gives permission to go in any direction while centering the writing on the self.
Following the reflection time or journal writing, ask a few volunteers to read excerpts of their work or to share their thoughts. In large classes, you may invite students to share with a partner. Ask that comments not be made after reading or listening to each other, but rather suggest that gratitude be expressed for the opportunity to connect.
"Thank you for the gift of your words."
To wrap up the experience, speak to the power of sharing our stories to build strong networks of social support. Mention your hope that students will continue to share deeply with each other.
"Our ability to speak to our experience connects us in meaningful ways. Knowing and caring for each other is what makes healing possible."
Our job is simple but profound. It is to be present with what students are experiencing with genuine openness, concern, and curiosity. To do this, we may take a moment to ground ourselves and set an intention to be relaxed and open in our demeanor. There is deep cultural conditioning to try to move away from distress, but it is the ability to stay with feelings without judgment or agenda that offers the strongest emotional support.
To do this work, it is vital to have had the space and time to honor and attend to your own needs. Have you had the time to have your own voice heard? Have you given yourself the rest, nourishment, and space for the internal reflection you need in order to be present for others?
Additional Ways to Support Students
The shared purpose of all the strategies below is to honor the students’ emotional experience, provide a holding space for connecting on a deep level, and invite hope for moving forward. Gestures of connection and care restore a sense of safety and allow for a renewed sense of community to emerge.
Offer nurturance. Often the first step in assisting people in crisis is to offer a blanket, some water, and food to eat. While this is not the response called for in our circumstance, the ability to offer gestures of support and care for one another is essential. You might bring tea or coffee to class, flowers to share with each student, or an invitation for a meal at your home. Once the basic need for nurturance is met, healing truly begins. If none of these concrete suggestions fit, consider taking a moment to directly express you care for the students.
"I want to take a moment to say to you directly that I care deeply about what you have experienced since Monday evening. I have found myself imagining what your days have been like with a hope that you are finding the kindness, gentleness, and care we all need right now. I am hoping that you can feel this from me even though we don’t have adequate space and time to do all that is truly called for in this circumstance."
Name the feelings. Ask students to call out the feeling words and phrases that match their experience of the last few days.
“I want to honor each one of you and the experiences you have had in the last few days. To do that, I am going to ask you to share words or short phrases (popcorn style) that capture your feelings. Likely, you have had a wide range of emotional reactions, and I invite you to name them in all their complexity. I will be recording the words without comment on the white board*. I ask that we speak and listen to the words with a spirit of reverence for our shared humanity, recognizing the broad range of histories and experiences that inform our reactions. Once the words and phrases are up, we will take a moment of silence to acknowledge our variety of experience.”*In virtual spaces, a similar outcome can be acheived by using a chat water fall (prompting participants to share their words in the chat at the same time [countt down]) and pulling responses into a word cloud to visualize.
When the brainstorm is complete, validate the full range of human emotions that arise in times of tragedy. If the words and phrases shared do not capture a full range of emotion, you may mention to students some of the internal experiences that are expected in times of distress.
"I’d like to share with you some of the additional experiences you may notice in yourself and your friends. It is expected that you may have difficulty concentrating. You may experience waves of anger, sadness, fear, and anxiety. Some of you may notice a strong sense of compassion and tenderness and a desire to connect with others to honor the deceased or make your voice heard by lawmakers. At times, you may also notice a sense of disorientation and unease given the violent disruption of life on our campus. You may also notice painful associations from earlier in your life. Some of you may feel a need to 'move on' or a sense of unease with the feeling that violence has become expected and, in some ways, normalized."
To transition the conversation, take a moment to acknowledge their willingness to share.
"I want to thank you for your willingness to share the truth of your experience. I am now inviting all of us to take two minutes in silence to honor one another, the larger community, and those most impacted by the tragic loss on Monday. If you would like to reflect in writing, drawing, or movement, please feel free to do that."
If it feels right, you may move towards brainstorming ways of coping that promote mental wellness.
"There is wisdom in this room. This is not the first hardship you have faced, although it may feel very different. Many of you have found ways of coping and even thriving through challenging times. I want to invite a period of sharing concrete mindsets and strategies that are in your toolboxes or that you feel the need to create now. I will record the ideas on the white board. You’ll be invited to take a picture of the white board for further reflection. Sometimes we need a chance to reflect on unhelpful approaches that we want to discontinue and space to consider new strategies. I hope this time will give you that opportunity."
Again, thank the students.
Affirm community. Ask students how they want to affirm community at MSU in the days ahead.
"At some point in our processing of the events of the last few days, we may start to wonder what we can actually do that will be meaningful and genuinely helpful. Without a doubt, cultivating a strong sense of community is powerfully important. We are social beings and healing happens together, never alone. I want to invite you to reflect on what you believe builds community in your own life and on campus. Please find two other classmates to spend five minutes discussing what builds connectedness in this time and beyond. For example, you might point to the importance of slowing down to greet people when walking or having longer, leisurely meals with friends to intentionally check in with each other. You may have larger ideas having to do, for example, with how spaces are configured or how information is communicated. Once we have had time to talk in small groups, we will reconvene for idea sharing."
Please note: You may broaden this discussion to suggest reflection on actions on a societal level. This will open discourse on our political climate, on race, and other critical issues that students may have a pressing need to discuss. If you go this direction, it is critical to set ground rules (Agreements for Multicultural Interactions) or review already established expectations for difficult conversations.
Seek connection. Ask students to interview each other about works of art and literature (books, paintings, poems, music, and films) that have helped them in hard times before.
"Artists, musicians, writers, and poets have always been guides and supports in deepening our understanding of what it means to be human, particularly in times of suffering. As a means of coming together as a class today, I would like to invite you to gather in groups of three to discuss the art and literature that has been most nourishing to you. Please reflect on what it may mean to you now. To set the stage, I would like to briefly share with you (a piece of music, a painting, a short reading) that has been meaningful to me. I hope it will be of support to you as well."
Encourage students to plan times outside of class to share these sources of meaning and inspiration with each other. Remind them of the power of nature on campus to offer solace.
"Thank you for taking the time to share with each other the power of your experiences with art and literature. I encourage you to continue having these discussions and invite you to seek out new sources of beauty, wisdom, and understanding. The natural world on our campus, like a piece of art, may serve as a source of solace and strength as well. I hope you will have time to linger in spaces you enjoy."
Thank you again for your thoughtful work preparing to meet with students. As is often the case, your presence and genuine concern will be what the students remember, rather than the actual words spoken. Gratitude to our colleagues at UVA Center for Teaching Excellence for sharing the foundations of this resource.
While it is necessary to acknowledge the tragic gun violence and the devastating loss of classmates and to create space for connecting with the emotions and needs of students, we recognize not everyone feels equipped for this work or is inclined to go there for a variety of reasons. We hope this information provides enough suggestions to help you arrive at an approach that works for you.
To guide your decisions, consider asking for quick feedback from your students. Being prepared to meet students where they are is worth the time and thought. Points to consider:
In times of turmoil, predictability and structure are vitally important. Students will benefit from the structure and predictability you provide.
Sharing feelings and discussing the tragic events may be too overwhelming for some students, so it is important to make clear students have choice in how they participate. Opting out is perfectly acceptable. Welcome and invite direct feedback.
It may be wise to send an email to your students to let them know what to expect when they return to class. This Google Folder contains a "Post-crisis student feedback form" is one way to get a read on your students’ needs before sending a proposed class agenda. You may make clear that the plan is subject to change based on the evolving input and needs of the class.
This document outlines how you can make a copy of the form and customize for your setting.
please make sure you are logged into your MSU google drive to access.
You may be concerned students will be overwhelmed if every class includes processing, but it is better to err on the side of providing support than to overlook student needs. This is such a significant event. It is important to acknowledge the event at minimum even if others will do the same.
Below you will find a suggestion for the first class back and a list of alternative approaches for acknowledging the tragic event. All suggestions may be adapted for office hour meetings or for classes.
First Class Back: Normalize Feelings
It is natural to experience a wide range of fluctuating emotions in response to the events of the last few days. Some students may present as highly emotional and distressed, while others may appear shut down and numb. Many will question why they are not feeling strong emotion at all. Normalizing all reactions paves the way for open sharing and the healing power of community.
In greeting students when they come back to class, you might begin by naming and honoring those students lost by stating their names slowly with reverence.
"In honor of the beloved students we lost on Monday, I would like to take a moment to say their names. Please join me in honoring them and their loved ones. Brian Fraser, Alexandria Verner, Arielle Anderson" (Read the names slowly or invite a student to do so.)
After allowing for a moment of silence, briefly share how you have been processing the news. This gives permission for the students to reflect on their own experiences and shows that you have their needs in mind.
"I have been holding all of you in my thoughts in the last few days. I notice that I have deep concern about the rise of gun violence and its cost for your generation, and I find myself reflecting on how it may be impacting your worldview."
Secondly, take a moment to validate and normalize feelings. Make explicit your understanding of the wide range of reactions students may be experiencing.
"Whatever you are feeling, you can be sure you are not alone in that experience. There are others who are traveling this path right along with you. We can expect a range of reactions from outrage to anxiety to numbness. You may feel a wide range of feelings at different points and in different contexts. To process this experience, it is vital to connect with others and seek support as needed."
After this introduction, you may give the students the option for a 1) quiet moment of reflection or 2) time to journal for five minutes. Suggest a clear prompt such as: "I am _____." This sentence stem gives permission to go in any direction while centering the writing on the self.
Following the reflection time or journal writing, ask a few volunteers to read excerpts of their work or to share their thoughts. In large classes, you may invite students to share with a partner. Ask that comments not be made after reading or listening to each other, but rather suggest that gratitude be expressed for the opportunity to connect.
"Thank you for the gift of your words."
To wrap up the experience, speak to the power of sharing our stories to build strong networks of social support. Mention your hope that students will continue to share deeply with each other.
"Our ability to speak to our experience connects us in meaningful ways. Knowing and caring for each other is what makes healing possible."
Our job is simple but profound. It is to be present with what students are experiencing with genuine openness, concern, and curiosity. To do this, we may take a moment to ground ourselves and set an intention to be relaxed and open in our demeanor. There is deep cultural conditioning to try to move away from distress, but it is the ability to stay with feelings without judgment or agenda that offers the strongest emotional support.
To do this work, it is vital to have had the space and time to honor and attend to your own needs. Have you had the time to have your own voice heard? Have you given yourself the rest, nourishment, and space for the internal reflection you need in order to be present for others?
Additional Ways to Support Students
The shared purpose of all the strategies below is to honor the students’ emotional experience, provide a holding space for connecting on a deep level, and invite hope for moving forward. Gestures of connection and care restore a sense of safety and allow for a renewed sense of community to emerge.
Offer nurturance. Often the first step in assisting people in crisis is to offer a blanket, some water, and food to eat. While this is not the response called for in our circumstance, the ability to offer gestures of support and care for one another is essential. You might bring tea or coffee to class, flowers to share with each student, or an invitation for a meal at your home. Once the basic need for nurturance is met, healing truly begins. If none of these concrete suggestions fit, consider taking a moment to directly express you care for the students.
"I want to take a moment to say to you directly that I care deeply about what you have experienced since Monday evening. I have found myself imagining what your days have been like with a hope that you are finding the kindness, gentleness, and care we all need right now. I am hoping that you can feel this from me even though we don’t have adequate space and time to do all that is truly called for in this circumstance."
Name the feelings. Ask students to call out the feeling words and phrases that match their experience of the last few days.
“I want to honor each one of you and the experiences you have had in the last few days. To do that, I am going to ask you to share words or short phrases (popcorn style) that capture your feelings. Likely, you have had a wide range of emotional reactions, and I invite you to name them in all their complexity. I will be recording the words without comment on the white board*. I ask that we speak and listen to the words with a spirit of reverence for our shared humanity, recognizing the broad range of histories and experiences that inform our reactions. Once the words and phrases are up, we will take a moment of silence to acknowledge our variety of experience.”*In virtual spaces, a similar outcome can be acheived by using a chat water fall (prompting participants to share their words in the chat at the same time [countt down]) and pulling responses into a word cloud to visualize.
When the brainstorm is complete, validate the full range of human emotions that arise in times of tragedy. If the words and phrases shared do not capture a full range of emotion, you may mention to students some of the internal experiences that are expected in times of distress.
"I’d like to share with you some of the additional experiences you may notice in yourself and your friends. It is expected that you may have difficulty concentrating. You may experience waves of anger, sadness, fear, and anxiety. Some of you may notice a strong sense of compassion and tenderness and a desire to connect with others to honor the deceased or make your voice heard by lawmakers. At times, you may also notice a sense of disorientation and unease given the violent disruption of life on our campus. You may also notice painful associations from earlier in your life. Some of you may feel a need to 'move on' or a sense of unease with the feeling that violence has become expected and, in some ways, normalized."
To transition the conversation, take a moment to acknowledge their willingness to share.
"I want to thank you for your willingness to share the truth of your experience. I am now inviting all of us to take two minutes in silence to honor one another, the larger community, and those most impacted by the tragic loss on Monday. If you would like to reflect in writing, drawing, or movement, please feel free to do that."
If it feels right, you may move towards brainstorming ways of coping that promote mental wellness.
"There is wisdom in this room. This is not the first hardship you have faced, although it may feel very different. Many of you have found ways of coping and even thriving through challenging times. I want to invite a period of sharing concrete mindsets and strategies that are in your toolboxes or that you feel the need to create now. I will record the ideas on the white board. You’ll be invited to take a picture of the white board for further reflection. Sometimes we need a chance to reflect on unhelpful approaches that we want to discontinue and space to consider new strategies. I hope this time will give you that opportunity."
Again, thank the students.
Affirm community. Ask students how they want to affirm community at MSU in the days ahead.
"At some point in our processing of the events of the last few days, we may start to wonder what we can actually do that will be meaningful and genuinely helpful. Without a doubt, cultivating a strong sense of community is powerfully important. We are social beings and healing happens together, never alone. I want to invite you to reflect on what you believe builds community in your own life and on campus. Please find two other classmates to spend five minutes discussing what builds connectedness in this time and beyond. For example, you might point to the importance of slowing down to greet people when walking or having longer, leisurely meals with friends to intentionally check in with each other. You may have larger ideas having to do, for example, with how spaces are configured or how information is communicated. Once we have had time to talk in small groups, we will reconvene for idea sharing."
Please note: You may broaden this discussion to suggest reflection on actions on a societal level. This will open discourse on our political climate, on race, and other critical issues that students may have a pressing need to discuss. If you go this direction, it is critical to set ground rules (Agreements for Multicultural Interactions) or review already established expectations for difficult conversations.
Seek connection. Ask students to interview each other about works of art and literature (books, paintings, poems, music, and films) that have helped them in hard times before.
"Artists, musicians, writers, and poets have always been guides and supports in deepening our understanding of what it means to be human, particularly in times of suffering. As a means of coming together as a class today, I would like to invite you to gather in groups of three to discuss the art and literature that has been most nourishing to you. Please reflect on what it may mean to you now. To set the stage, I would like to briefly share with you (a piece of music, a painting, a short reading) that has been meaningful to me. I hope it will be of support to you as well."
Encourage students to plan times outside of class to share these sources of meaning and inspiration with each other. Remind them of the power of nature on campus to offer solace.
"Thank you for taking the time to share with each other the power of your experiences with art and literature. I encourage you to continue having these discussions and invite you to seek out new sources of beauty, wisdom, and understanding. The natural world on our campus, like a piece of art, may serve as a source of solace and strength as well. I hope you will have time to linger in spaces you enjoy."
Thank you again for your thoughtful work preparing to meet with students. As is often the case, your presence and genuine concern will be what the students remember, rather than the actual words spoken. Gratitude to our colleagues at UVA Center for Teaching Excellence for sharing the foundations of this resource.
Posted by: Makena Neal
Navigating Context
Posted on: #iteachmsu

Supporting 3-D Learning and Student Success in a High-Enrollment Introductory Biology Course
Topic Area: Student Success
Presented By: Jon Stoltzfus, Katie Krueger, Kirstin Parkin, Mike Wiser, George Mias
Abstract:
The switch to online learning provided fourteen instructors the opportunity to collaborate and develop an evidence-based synchronous online course that enrolled over 2000 BS161 students during the 20-21 academic year. Here we present lessons learned as we worked collaboratively to create a course that focused on science practices, core ideas, and cross-cutting concepts using a highly structured format based on the flipped classroom model. In this course, students complete guided notes using a short, recorded lecture and the textbook and take a formative pre-class quiz before attending the synchronous session. During the synchronous session, small groups of students meet in Zoom breakout rooms and complete a scaffolded activity. The activity requires construction of scientific arguments to support claims and predictions leveraging reasoning and the core ideas from their notes. Groups are formed using CATME software to increase the chances of creating productive group-learning environments. Each week students complete a low-stakes summative review and integration quiz that includes construction of a scientific argument like those created during the in-class activity but focused on a slightly different biological phenomenon or process. The review and integration quizzes are formatted and timed like the exams, helping students become familiar with the on-line exam format. The number of students who did not earn credit for BS161 in FS20 was 7.2% as compared to 10.4%, 8.1%, and 6.6% the previous three fall semesters. This indicates that the course supported student success as well as or better than previous face-to-face versions of the course.
Session Resources: Supporting 3-D Learning and Student Success (PowerPoint)
Presented By: Jon Stoltzfus, Katie Krueger, Kirstin Parkin, Mike Wiser, George Mias
Abstract:
The switch to online learning provided fourteen instructors the opportunity to collaborate and develop an evidence-based synchronous online course that enrolled over 2000 BS161 students during the 20-21 academic year. Here we present lessons learned as we worked collaboratively to create a course that focused on science practices, core ideas, and cross-cutting concepts using a highly structured format based on the flipped classroom model. In this course, students complete guided notes using a short, recorded lecture and the textbook and take a formative pre-class quiz before attending the synchronous session. During the synchronous session, small groups of students meet in Zoom breakout rooms and complete a scaffolded activity. The activity requires construction of scientific arguments to support claims and predictions leveraging reasoning and the core ideas from their notes. Groups are formed using CATME software to increase the chances of creating productive group-learning environments. Each week students complete a low-stakes summative review and integration quiz that includes construction of a scientific argument like those created during the in-class activity but focused on a slightly different biological phenomenon or process. The review and integration quizzes are formatted and timed like the exams, helping students become familiar with the on-line exam format. The number of students who did not earn credit for BS161 in FS20 was 7.2% as compared to 10.4%, 8.1%, and 6.6% the previous three fall semesters. This indicates that the course supported student success as well as or better than previous face-to-face versions of the course.
Session Resources: Supporting 3-D Learning and Student Success (PowerPoint)
Authored by: Jon Stoltzfus, Katie Krueger, Kirstin Parkin, Mike Wiser, George Mias
Posted on: #iteachmsu

Strategies to address and support student mental health and self-care in the virtual classroom
Topic Area: Pandemic Pivot
Presented By: Crista Reaves, Michael Martel
Abstract:
The COVID-19 pandemic resulted in a swift transition to online learning that left students emotionally distressed secondary to isolation, disruption in routine, and navigating how to learn virtually. The stress students were under was often palpable in the virtual classroom setting. Creating an online environment that supported students’ mental health and self-care was a priority for the course faculty.To address student mental health in the course, a widget was created on the D2L course homepage providing students with quick access to counseling and psychiatric service contact information. A mental health and self-care resource module were also created within the D2L course, providing students with self-care resources, mindfulness videos and instructions, and the MSU CAPS resources.To promote and support mental health and self-care during online synchronous theory, faculty would pause halfway through lectures to guide students through a mindfulness exercise. Examples of the mindfulness exercises utilized were guided imagery, stretching, deep breathing, turning negative to positive thoughts, and music. The goal was to educate students on a variety of mental health self-care techniques allowing students the opportunity to deploy the technique they found most beneficial when feeling overwhelmed, anxious, or distressed. Having course faculty teach and demonstrate the techniques during theory communicated to the students the importance, value, and need for self-care.The hope is to continue supporting mental health by improving the self-care techniques offered during theory and to share our lessons learned with other faculty seeking to implement similar strategies to promote mental health and self-care.
Mindfulness Exercises Incorporated During Theory
Guided Imagery
Deep Breathing
5-Square Breathing
Progressive Muscle Relaxation
The 5 Senses
Resource Sharing
Laughter
Dancing
Yoga
Cognitive Behavioral Therapy (turning negative thoughts to positive)
Grateful Journaling Exercise (journal 5 things you are grateful for)
Presented By: Crista Reaves, Michael Martel
Abstract:
The COVID-19 pandemic resulted in a swift transition to online learning that left students emotionally distressed secondary to isolation, disruption in routine, and navigating how to learn virtually. The stress students were under was often palpable in the virtual classroom setting. Creating an online environment that supported students’ mental health and self-care was a priority for the course faculty.To address student mental health in the course, a widget was created on the D2L course homepage providing students with quick access to counseling and psychiatric service contact information. A mental health and self-care resource module were also created within the D2L course, providing students with self-care resources, mindfulness videos and instructions, and the MSU CAPS resources.To promote and support mental health and self-care during online synchronous theory, faculty would pause halfway through lectures to guide students through a mindfulness exercise. Examples of the mindfulness exercises utilized were guided imagery, stretching, deep breathing, turning negative to positive thoughts, and music. The goal was to educate students on a variety of mental health self-care techniques allowing students the opportunity to deploy the technique they found most beneficial when feeling overwhelmed, anxious, or distressed. Having course faculty teach and demonstrate the techniques during theory communicated to the students the importance, value, and need for self-care.The hope is to continue supporting mental health by improving the self-care techniques offered during theory and to share our lessons learned with other faculty seeking to implement similar strategies to promote mental health and self-care.
Mindfulness Exercises Incorporated During Theory
Guided Imagery
Deep Breathing
5-Square Breathing
Progressive Muscle Relaxation
The 5 Senses
Resource Sharing
Laughter
Dancing
Yoga
Cognitive Behavioral Therapy (turning negative thoughts to positive)
Grateful Journaling Exercise (journal 5 things you are grateful for)
Authored by: Crista Reaves, Michael Martel
Pedagogical Design
Posted on: PREP Matrix
Developing Your Support System
Resources from the University of Buffalo's School of Social Work on developing your support system, including specific practical advice on things you can do to sustain your current relationships/community.
Posted by: Admin
Navigating Context
Posted on: #iteachmsu

Help and Support Resources
Help Resources
Perform the following steps to gain access to tutorials, help documentation, post questions, and see release notes:
Login to #iteachmsu Commons
Navigate to the Help and Support Group from the Home screen.
Click on the Join Group button
Check the "Getting started in the #iteachmsu Digital Commons" playlist for tutorials and helpdesk information.
Customer Support Process
MSU IT is available 24/7 to support your IT needs. Contact the MSU IT Service Desk using one of the methods listed below:
Option 1: Call (517) 432-6200 or toll-free at (844) 678-6200
Always call if you need a prompt response
You will be presented with six options, for most problems in your area you will want to dial six for general IT Service Desk assistance. The other options are as follows:
Option 1: Classroom Support
Option 2: Distance Learning Services such as D2L
Option 3: Clinical and Radiology Systems such as EMR, ARIS, or PACS
Option 4: EBS or other business or administrative services
Option 5: Student assistance with Internet access, login, or email questions
Option 6: Wait on the line (general IT Service Desk assistance
Choose Option 6 or stay on the line for assistance with anything not specifically listed above.
B. Option 2: Email ithelp@msu.edu<mailto:ithelp@msu.edu>
C. Option 3: Use the Self-Service Portal <https://uss.itservicedesk.msu.edu/web/frontoffice/login?redirect=/>
Log in with your NetID
Select either "Report an Issue," "Request a Service," or "Search Knowledge Base" depending on your needs
Contact ithelp@msu.edu<mailto:ithelp@msu.edu> if pre-populated fields are not correct
If using Internet Explorer, consult Knowledge Base document #404713 if errors are encountered.
Perform the following steps to gain access to tutorials, help documentation, post questions, and see release notes:
Login to #iteachmsu Commons
Navigate to the Help and Support Group from the Home screen.
Click on the Join Group button
Check the "Getting started in the #iteachmsu Digital Commons" playlist for tutorials and helpdesk information.
Customer Support Process
MSU IT is available 24/7 to support your IT needs. Contact the MSU IT Service Desk using one of the methods listed below:
Option 1: Call (517) 432-6200 or toll-free at (844) 678-6200
Always call if you need a prompt response
You will be presented with six options, for most problems in your area you will want to dial six for general IT Service Desk assistance. The other options are as follows:
Option 1: Classroom Support
Option 2: Distance Learning Services such as D2L
Option 3: Clinical and Radiology Systems such as EMR, ARIS, or PACS
Option 4: EBS or other business or administrative services
Option 5: Student assistance with Internet access, login, or email questions
Option 6: Wait on the line (general IT Service Desk assistance
Choose Option 6 or stay on the line for assistance with anything not specifically listed above.
B. Option 2: Email ithelp@msu.edu<mailto:ithelp@msu.edu>
C. Option 3: Use the Self-Service Portal <https://uss.itservicedesk.msu.edu/web/frontoffice/login?redirect=/>
Log in with your NetID
Select either "Report an Issue," "Request a Service," or "Search Knowledge Base" depending on your needs
Contact ithelp@msu.edu<mailto:ithelp@msu.edu> if pre-populated fields are not correct
If using Internet Explorer, consult Knowledge Base document #404713 if errors are encountered.
Authored by: Rashad Muhammad
Disciplinary Content
Host: CTLI
Dealing with “Challenging” Students
As an instructor, oftentimes one faces situations where the behavior of a student could be defined as “challenging”. This is particularly complicated for teaching assistants who often lack the same level of perceived authority as the faculty of record, who are more easily considered peers given proximity in age, and who are still learning classroom management strategies. This session will help teaching assistants better define what is meant by “challenging”, identify communication techniques for addressing behavior, and outline resources available for resolving student concerns.
Facilitator: Shannon Lynn Burton, PhD became the University Ombudsperson at Michigan State University in July 2018 after serving previously as both the Assistant University Ombudsperson and later Associate University Ombudsperson. During her tenure, she has cultivated a culture of academic integrity, guided students on goal setting and educational choices and ensured institutional compliance with federal regulations. In her role as University Ombudsperson, she seeks to make the office a touchpoint for building trust within the organization by creating a space where individuals can freely discuss their concerns in an environment that adheres to the International Ombudsman Association (IOA) Standards of Practice: confidentiality, informality, neutrality and independence.
Please register for this event and add the details to your calendar. Your registration is a commitment to attend. The Graduate School will send a reminder with Zoom connection information a few days before the session. Additionally, slides and any other related materials after the session will be distributed to all registered participants after the fact.
Navigating Context
Host: CTLI
Boosting student engagement: Easy tactics and tools to connect in any modality
In this interactive session, two educational developers from MSU's Center for Teaching and Learning Innovation will demonstrate and lead participants through several easy ways to boost engagement in courses of any modality (synchronous in-person, blended, hybrid; asynchronous). Using zoom chat, google docs and slides, word clouds, D2L, and other MSU tech tools, we will focus on low-barrier ways that instructors can connect with students, help students connect with each other, organize whole-class or small-group brainstorms, and translate effective in-person activities for hybrid or online classrooms. Participants can share tactics that have worked in their own courses. The session will conclude with a QnA and connection to further MSU resources from the CTLI. No prior experience with these technologies is required.
The content in this workshop will be primarily targeted to classroom instructors and settings, but tools and strategies are relevant for adaptation and use by any educator in any context.
Photo by Stephen Harlan on Unsplash
Navigating Context
Host: CTLI
Small Changes, BIG Difference Makers: Strategies That Inspire Faculty and Student Success
Google ‘student success’ and ‘faculty success’ and you’ll find that there are about two times as many ‘student success’ results as ‘faculty success’ results. To say student success is a hot topic and central to our work as educators is clear and evident. Some, however, would argue that higher education cannot increase student success without focusing on faculty success, including equitable, engaged, active learning strategies that are successful for students and instructors. In other words, we need to focus on instructor and student success together. During this session you will have an opportunity to learn about strategies, resources, tools [including those suggested by students and some created by instructors] that GTAs can easily, and with minimal time, integrate into their teaching practices.
Presenter(s)/Facilitator(s):
Mary Beth Heeder (Sr. Consultant and Project Manager for Student Learning and Success; Instructor, Writing, Rhetoric and American Cultures Department, College of Arts and Letters) has held a variety of roles during her 40 years working at MSU, all of which have been linked to her passion to help all students be successful as they navigate the exciting but often overwhelming college experience. Her current work in the College of Arts and Letters focuses on facilitating the integration of academic and student affairs in the College of Arts & Letters to create a seamless student experience across curricular and co-curricular opportunities. In addition to her student learning, student success, and faculty success work, Mary Beth enjoys teaching First Year Writing for the Writing, Rhetoric, and American Cultures Department. Her research interests include how students learn; curriculum and purpose development; mindset science; social psychological interventions and student achievement; how dignity and empathy impact teaching,
Please register for this event and add the details to your calendar. The Graduate School will send a reminder with Zoom connection information a few days before the session. Additionally, slides and any other related materials after the session will be distributed to all registered participants after the fact.
Navigating Context
EXPIRED
Host: MSU Libraries
University Archives & Historical Collections Presents: Student Handbooks
Explore the University Archives & Historical Collections’ student handbooks! Student handbooks provide valuable information about schedules, registration, academic requirements, student activities and organizations, and other information about the university. Browse through historic student handbooks to see how rules and regulations have changed over the decades while others have stayed the same.
Navigating Context
EXPIRED