As an instructor, oftentimes one faces situations where the behavior of a student could be defined as “challenging”. This is particularly complicated for teaching assistants who often lack the same level of perceived authority as the faculty of record, who are more easily considered peers given proximity in age, and who are still learning classroom management strategies. This session will help teaching assistants better define what is meant by “challenging”, identify communication techniques for addressing behavior, and outline resources available for resolving student concerns.
Facilitator: Shannon Lynn Burton, PhD became the University Ombudsperson at Michigan State University in July 2018 after serving previously as both the Assistant University Ombudsperson and later Associate University Ombudsperson. During her tenure, she has cultivated a culture of academic integrity, guided students on goal setting and educational choices and ensured institutional compliance with federal regulations. In her role as University Ombudsperson, she seeks to make the office a touchpoint for building trust within the organization by creating a space where individuals can freely discuss their concerns in an environment that adheres to the International Ombudsman Association (IOA) Standards of Practice: confidentiality, informality, neutrality and independence.
Please register for this event and add the details to your calendar. Your registration is a commitment to attend. The Graduate School will send a reminder with Zoom connection information a few days before the session. Additionally, slides and any other related materials after the session will be distributed to all registered participants after the fact.